Lead Consultant], [Project Manage
Apply NowCompany: Genpact Limited
Location: Montreal, QC H1A 0A1
Description:
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of [Lead Consultant], [Project Manager]
The purpose of this job is to serve as a Project Manager assisting the Service Center Project Manager for IT infrastructure projects.
Responsibilities
Prepare effort estimate, define scope, cost and schedule
Coordinate and track hardware/software procurement and delivery
Ensure process adherence for all phases of a project
Prepare project plans
Host project status meetings
Track and follow up on pending action items
Keep meeting minutes
Coordinate with all stakeholders (internal and external) of a project
Prepare BCP Plans and conduct BCP/DR drills activities
Manage multiple projects
Manage large implementation teams
Prepare and review implementation plans
Ensure project performance expectations are met with service levels and quality
Monitor and track project provisioning and actual efforts
Raise/escalate any issues and risks to all stakeholder and leadership for any impact on projects.
Provide necessary communication and progress update to all stakeholders on critical projects.
Prepare project dashboards.
Understand business requirements and design solutions accordingly
Maintain all project documentation
Qualifications we seek in you!
Minimum Qualifications
Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.
Or
A degree in Computer Science, IT, Systems Engineering or a related qualification.
Preferred Qualifications/ Skills
Project management
Capabilities to manage an implementation team
Organizational, interpersonal and documentation skills
Understanding of the latest technology stack and IT landscape
Excellent written and verbal communication skills
Capability to drive projects.
Effort estimation and scheduling for projects
Put together implementation plans for project activities
Must have good analytical skills
High energy, self-starter, results driven, motivated individual with strong interpersonal skill
Should be a team player
Able to work under minimal supervision
Basic understanding of IT infrastructure and troubleshooting
Technical and system expertise in relevant IT workstreams
Preferred/Desired Skills:
Project Management certification (PMP, Prince2)
General knowledge of IT infrastructure (OS, Database, Middleware, Storage, Hardware, Networks, Scheduling and Monitoring Tools, File transfer tools, Remote access, IT security, Virtualization)
Basic understanding of IT infrastructure and troubleshooting.
Technical and system expertise in relevant IT workstreams.
Strong analytical and problem-solving skills.
Advanced troubleshooting, including the ability to delve in more complex issues, which require a deeper understanding of systems and applications.
Specialized knowledge in specific areas allowing them to tackle intricate problems.
Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.
Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration.
Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and/or experience.
Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.
Strong communication skills (written and verbal).
Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Inviting applications for the role of [Lead Consultant], [Project Manager]
The purpose of this job is to serve as a Project Manager assisting the Service Center Project Manager for IT infrastructure projects.
Responsibilities
Prepare effort estimate, define scope, cost and schedule
Coordinate and track hardware/software procurement and delivery
Ensure process adherence for all phases of a project
Prepare project plans
Host project status meetings
Track and follow up on pending action items
Keep meeting minutes
Coordinate with all stakeholders (internal and external) of a project
Prepare BCP Plans and conduct BCP/DR drills activities
Manage multiple projects
Manage large implementation teams
Prepare and review implementation plans
Ensure project performance expectations are met with service levels and quality
Monitor and track project provisioning and actual efforts
Raise/escalate any issues and risks to all stakeholder and leadership for any impact on projects.
Provide necessary communication and progress update to all stakeholders on critical projects.
Prepare project dashboards.
Understand business requirements and design solutions accordingly
Maintain all project documentation
Qualifications we seek in you!
Minimum Qualifications
Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.
Or
A degree in Computer Science, IT, Systems Engineering or a related qualification.
Preferred Qualifications/ Skills
Project management
Capabilities to manage an implementation team
Organizational, interpersonal and documentation skills
Understanding of the latest technology stack and IT landscape
Excellent written and verbal communication skills
Capability to drive projects.
Effort estimation and scheduling for projects
Put together implementation plans for project activities
Must have good analytical skills
High energy, self-starter, results driven, motivated individual with strong interpersonal skill
Should be a team player
Able to work under minimal supervision
Basic understanding of IT infrastructure and troubleshooting
Technical and system expertise in relevant IT workstreams
Preferred/Desired Skills:
Project Management certification (PMP, Prince2)
General knowledge of IT infrastructure (OS, Database, Middleware, Storage, Hardware, Networks, Scheduling and Monitoring Tools, File transfer tools, Remote access, IT security, Virtualization)
Basic understanding of IT infrastructure and troubleshooting.
Technical and system expertise in relevant IT workstreams.
Strong analytical and problem-solving skills.
Advanced troubleshooting, including the ability to delve in more complex issues, which require a deeper understanding of systems and applications.
Specialized knowledge in specific areas allowing them to tackle intricate problems.
Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.
Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration.
Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and/or experience.
Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.
Strong communication skills (written and verbal).
Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.