Infrastructure Specialist
Apply NowCompany: Tata Consultancy Services
Location: Toronto, ON M4E 3Y1
Description:
Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
Assist with day-to-day investigation of network impairments and other DOCSIS capacity related issues The position reports to and supports management and assists with daily activities that include:
Diagnosing congestion issues (service group overload, excessive upstream traffic)
Identifying rogue or high-usage subscribers
Differentiating RF issues from capacity-related slowdowns
Investigating RF impairments on both HFC and Remote Phy Architectures
Identifying DOCSIS Capacity related issues
Working with other teams to resolve issues satisfactorily
Provide reporting and summarization of issues found and steps taken to resolve
DOCSIS Fundamentals Understanding of DOCSIS 3.0, 3.1, and 4.0 standards Channel bonding, modulation schemes (QAM, OFDM, OFDMA) o DOCSIS MAC layer operations and scheduling QoS (Quality of Service) and Service Flows
RF & HFC Network Knowledge RF signal propagation in HFC networks Upstream and downstream RF impairments (noise, ingress, micro-reflections, group delay) o Understanding of RF metrics HFC plant architecture (nodes, amplifiers, taps, splitters) o Return path analysis and troubleshooting
Network Performance & Telemetry Analysis Understanding of DOCSIS counters and telemetry ( Pre-Equalization, FEC, Ranging, Load)o Tools like PNM (Proactive Network Maintenance) and CMTS telemetry Real-time monitoring tools (e.g., SNMP, Grafana, Splunk)
Troubleshooting & Root Cause Analysiso Diagnosing congestion issues (service group overload, excessive upstream traffic) o Identifying rogue or high-usage subscribers Differentiating RF issues from capacity-related slowdowns
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
Assist with day-to-day investigation of network impairments and other DOCSIS capacity related issues The position reports to and supports management and assists with daily activities that include:
Diagnosing congestion issues (service group overload, excessive upstream traffic)
Identifying rogue or high-usage subscribers
Differentiating RF issues from capacity-related slowdowns
Investigating RF impairments on both HFC and Remote Phy Architectures
Identifying DOCSIS Capacity related issues
Working with other teams to resolve issues satisfactorily
Provide reporting and summarization of issues found and steps taken to resolve
DOCSIS Fundamentals Understanding of DOCSIS 3.0, 3.1, and 4.0 standards Channel bonding, modulation schemes (QAM, OFDM, OFDMA) o DOCSIS MAC layer operations and scheduling QoS (Quality of Service) and Service Flows
RF & HFC Network Knowledge RF signal propagation in HFC networks Upstream and downstream RF impairments (noise, ingress, micro-reflections, group delay) o Understanding of RF metrics HFC plant architecture (nodes, amplifiers, taps, splitters) o Return path analysis and troubleshooting
Network Performance & Telemetry Analysis Understanding of DOCSIS counters and telemetry ( Pre-Equalization, FEC, Ranging, Load)o Tools like PNM (Proactive Network Maintenance) and CMTS telemetry Real-time monitoring tools (e.g., SNMP, Grafana, Splunk)
Troubleshooting & Root Cause Analysiso Diagnosing congestion issues (service group overload, excessive upstream traffic) o Identifying rogue or high-usage subscribers Differentiating RF issues from capacity-related slowdowns
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.