Chief of Staff

Position: Chief of Staff
Location: Edmonton, AB
Company: Mosaic Home Services Ltd.

About Mosaic:
Mosaic Home Services is one of Canada's fastest-growing networks of home improvement brands. We operate multiple companies across Western Canada, and over 30 franchise locations coast to coast - each unique, but all driven by the same core values:

• Integrity - We do what's right, not just what's easy
• Linked - We collaborate as one connected team
• Education - We support growth and continuous learning
• Time - We value efficiency and respect each other's time
• Awareness - We stay present, proactive, and accountable

We believe in doing business with purpose. Through our Charity Day Program, every division at Mosaic contributes to initiatives that make a lasting impact in our communities.

The Role:
We are seeking a Chief of Staff to act as the central support hub for our leadership team and help drive execution across HR, safety, and internal culture. This is a high-accountability role that requires both strategic thinking and a willingness to get hands-on.

You'll work closely with ownership and the leadership team across our brands to ensure the right people are in the right seats, that our teams operate safely and efficiently, and that organizational priorities are executed with clarity and discipline.

This is not a figurehead or advisory position - we're looking for someone who thrives on action, takes ownership of problems, and helps leadership move faster and smarter.

Key Responsibilities:
Strategic Operations & Execution

• Serve as a direct support to the executive team - aligning day-to-day execution with long-term goals
• Track organizational priorities and ensure progress on key initiatives
• Identify bottlenecks, propose solutions, and implement process improvements
• Act as a liaison across departments, ensuring communication is streamlined and action-oriented

People & Culture

• Oversee hiring strategies across all brands: job postings, interview flow, and onboarding
• Support managers in handling employee relations, performance management, and terminations
• Maintain compliance with Alberta labour standards and internal policies
• Promote a consistent, values-aligned employee experience across divisions
• Lead internal communications and contribute to company-wide culture-building efforts

Safety & Compliance

• Manage Mosaic's COR-certified safety program and ensure alignment across all worksites
• Coordinate client-specific safety requirements and documentation
• Conduct audits, oversee training, and manage incident investigations
• Ensure regulatory compliance and maintain WCB reporting standards

Qualifications:

• 5+ years in a leadership, operations, HR, or safety-focused role (bonus for construction, trades, or multi-brand experience)
• Proven ability to lead cross-functional initiatives and drive execution
• Exceptional organizational skills and comfort juggling multiple priorities
• Familiar with Alberta Employment Standards, OH&S regulations, and HR best practices
• Strong communicator - capable of working with everyone from front-line staff to senior leadership
• Comfortable in both the boardroom and the field
• HR, Safety, or Project Management certifications are an asset

Why Join Mosaic:

• Be at the center of decision-making in a fast-growing, values-driven company
• Work closely with ownership in a role that directly shapes company success
• Competitive compensation based on experience
• Benefits package after 3 months
• Diverse, entrepreneurial environment with real opportunity to grow
• Play a key role in Mosaic's impact in the community through our charitable programs