Director 129710

Director 129710

Job no: 495972
Work type: Staff Full-time
Location: Pensacola - Main Campus
Categories: Academic Affairs VP

The University of West Florida is an Equal Opportunity/Access/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 850.474.2694 (voice) or 850.857.6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law.

Please review job requirements carefully. Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: https://careers.uwf.edu. For assistance contact UWF Human Resources at 850.474.2694 or jobs@uwf.edu.

Employment based visa sponsorship will NOT be considered for this position.

Position Number: 129710

Position Title (Classification Title): Director 129710

Working Title: Director, Academic Affairs

Job Summary: The Director serves in a key leadership role providing essential support, analysis, and oversight of business processes, reporting, and data validation to stakeholders within the division and external to the division.

The Director has extensive functional knowledge, experience, and understanding of Banner ERP system. This employee serves as a technical liaison to the divisional departments for reporting and analytical needs. This employee provides technical and functional assistance to the Business Process Management group and its stakeholders, establishes enrollment dashboards, provides analyses, re-engineers business processes, creates business workflows, data mapping, and performance reports related to student and financial data.

The Director achieves and maintains an extensive understanding of existing data sources including, but not limited to, Banner Student, Ellucian DegreeWorks, Academic Affairs Budget Office Database, Florida Board of Governors (BOG) data submissions from UWF Institutional Research as well as external data sources including the Florida Board of Governors (BOG) State University Data System (SUDS), College & University Professional Association for Human Resources (CUPA-HR), and data provided by the Chronicle for Higher Education.

In addition to report creation and maintenance, the Director analyzes workflows to determine where efficiency and productivity are not maximized and then devises improvements for these areas. The Director creates or oversees creation and implementation of solutions.

The Director serves as team member or team leader on special projects and strategic initiatives that are responsive to divisional and university needs. Typically, these special projects relate to reporting used for decision making and policy development or consultation on issues that involve detailed process and/or data analysis.

Department Academic Affairs VP

FLSA: Exempt

Minimum Qualifications: Masters degree in an appropriate area of specialization and six years of appropriate experience; or a bachelors degree in an appropriate area of specialization and eight years of appropriate experience.

Position Qualifications: Masters degree in an appropriate area of specialization and six years of appropriate experience; or a bachelors degree in an appropriate area of specialization and eight years of appropriate experience.

Preferred Qualifications Knowledge of university programs and operations; strong project management and leadership skills; the ability to retrieve data, analyze data and processes, and conceptualize and implement solutions; exceptional computing and technology skills; interpersonal team building skills; an understanding of budget management and resource planning; business development experience; and strong written and verbal communication skills.

Essential Functions / Job Duties:

• 60% - Business Process Analysis, Process Improvement, and Project Management Provide overall direction and management of the Business Process Management group. Responsibilities include, but are not limited to, setting standard procedures and guidelines for the analysts, analyst training and oversight, supervising staff and performance evaluations, meeting with stakeholders to assess needs, and validating, and training on validation, of reports and analytics produced by the group. Analyze business processes within the Office of the Provost, the Division of Academic Affairs, Continuing Education, and the Office of the Registrar to identify ways to streamline business processes and maximize efficiency. Support improvement initiatives through data analysis. Identify potential implementation barriers and determine strategic resolution strategies. Identify and analyze user requirements, procedures, and problems to improve existing processes. Analyze and document business requirements and related operational processes. Design new or improved business processes based on analysis and manage subsequent changes to improved business processes to continue to adapt to user needs. Serve as the subject matter expert on assigned functions to ensure optimal operational performance. Establish and maintain best practices for business/functional analysis of processes. Oversee implementation of new strategies designed to more closely align business needs with organizational goals. Collaborate with functional subject matter experts to establish technical vision and analyze tradeoffs between usability, resource requirements and performance needs. Meet with various stakeholders to gather and analyze information about critical business processes. Document definitions and attributes of current processes using visual diagrams, process models, process maps or other tools as appropriate. Examine processes to understand impact to people, strategy, systems and general business operations, and recommend actions or provide information to stakeholders to manage change. Support issue resolution to ensure project success. Track performance and feedback on business processes to serve as the basis for future process improvements and monitor and measure the effectiveness of business processes to ensure consistent value delivery. Provide functional and technical support and/or training to end users Support, develop or deliver communications related to implementation of new business processes. Lead portions and/or all of large tasks or projects. Other duties as necessary - (Essential)
• 20% - Report Development and Maintenance Create reports using all available data to empower administration to make informed decisions. Use strong analytical and management skills to interpret internal and external business needs and translate them into application and operational requirements. Propose innovative solutions to complex business needs using all available reporting tools and technologies. Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations. Prepare reports and data models by collecting, analyzing, and summarizing information. Coordinate with various business units and departments in the development and delivery of reports. Develop reports which can be utilized for matters pertaining to university operations, academic program review, and strategic enrollment planning. Develop standard reports for the use in decision modeling for program review analysis. - (Essential)
• 10% - Data Integrity and Validation Create and maintain exception reports, primarily in Tableau, for the use in assisting with data integrity, verification and associated cleanup. Define and document business processes in Confluence and internal business process documentation repositories. Develop, share, and incorporate organizational best practices into business applications. Use standard UWF reporting tools to develop and deliver ad-hoc queries, as well as standard reports and dashboards to meet client needs. Formulate and update departmental policies and procedures as needed. Ensure accurate, timely, consistent, relevant, and accessible data for internal use. - (Essential)
• 5% - Internal Support Assist team members with various tasks as required. These tasks include but are not limited to: computer application assistance, report reconciliation, team task management, data validation, streamlining manual processes, collaboration on team projects/reports. - (Essential)
• 5% - Technical Liaison Serve as the primary technical liaison between the Office of the Provost and Information Technology Services, Institutional Research, Continuing Education, Enrollment Affairs, the academic colleges and departments, and occasionally, other units outside the Division of Academic Affairs. - (Essential)

Physical Demands:

• Physical Requirements: No unusual physical requirement. Requires no heavy lifting and nearly all work is performed in a comfortable indoor facility.
• Impact of Deadlines: Externally imposed deadlines set or revised on short notice. Frequent shifts in priority. Numerous interruptions requiring immediate attention. Unusual pressure on a daily basis due to accountability for success of major projects.
• Standing: Daily
• Walking: Daily
• Sitting: Daily
• Reaching with hands and arms: Daily
• Climbing or balancing: Occasionally
• Stooping: Occasionally
• Use of hands to handle objects: Daily
• Lifting up to 10lbs: Frequently
• Lifting up to 25lbs: Occasionally
• Lifting over 25lbs: Never
• Talking as express or exchange of ideas verbally: Daily
• Hearing as perceive sound by ear: Daily
• Vision as distinguish colors & depth: Frequently

Special Requirements or Considerations of the Job:

• This position requires a criminal background screen.
• This position requires fingerprinting.

Number of Vacancies 1

Work Hours 8:00 am - 5:00 pm

FTE 1.0

Salary Range $100,000 - $125,000

Pay Basis Annually

Closing Date: 5/9/2025

Special Instructions to Applicants: Candidates must apply online through the University of West Florida website: https://careers.uwf.edu. Applicants are required to attach a resume, cover letter and contact information for three references. References will be contacted upon submission of this application. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850.474.2694 or email jobs@uwf.edu.

Advertised: April 09, 2025
Applications close: May 09, 2025

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