Manager, Telecommunications ($124,400.00 - $164,700.00)

Position Summary:

Responsible for the reliability, efficiency and cost-effectiveness of our telecommunication systems, while maintaining a detailed inventory of circuits, their usage and purpose.

Job Duties:

• Develops and maintains a comprehensive and accurate inventory of all telecommunications circuits, equipment, and services.
• Conducts regular audits and reconciliations to identify inventory discrepancies and documents circuit usage, purpose, and critical dependencies for all locations.
• Serves as the primary point of contact for our TEM vendor, fostering a strong and collaborative relationship.
• Analyzes telecom expenses to identify cost savings opportunities and implement effective cost control measure.
• Monitors and enforces contracted rates, ensuring compliance with service level agreements (SLAs).
• Collaborates closely with site personnel to schedule and coordinate annual testing and validation of critical communication systems, including elevators, blue phones, areas of refuge, and emergency notification systems.
• Develops standardized testing procedures and documentation protocols.
• Proactively identifies and addresses potential vulnerabilities and risks to critical communication systems.
• Leads the negotiation and management of telecommunications contracts, ensuring favorable terms and conditions.
• Manages vendor relationships, monitors performance, and resolves contractual disputes.
• Develops and implements key performance indicators (KPIs) and metrics to monitor telecom performance, usage, and cost.
• Generates comprehensive reports and dashboards to provide insights into telecom operations and identify areas for improvement.
• Presents findings and recommendations to senior management, highlighting opportunities for cost savings and efficiency gains.
• Utilizes data analytics to identify trends, patterns, and anomalies in telecom usage and expenses.
• Lead and manage telecom projects, ensuring adherence to timelines, budgets, and quality standards.
• Quickly resolves issues that could cause service outages.
• Oversees circuit orders to guarantee timely completion.
• Regularly meets with Telecom Providers to stay informed on all issues and collaborate on tracking and resolving them.

Minimum Qualifications / Other Expectations:

Education & Experience:

• Bachelor's Degree in telecommunications, information technology, finance or related field preferred.
• 7+ years of experience in telecommunications management.

Other:

• Project Management Professional (PMP) certification is highly desirable.
• Strong understanding of telecom technologies, including voice, data, and internet services.
• Extensive experience with TEM systems and processes.
• Excellent negotiation, contract management, and vendor relationship skills.
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
• Exceptional organizational and project management skills.
• Excellent communication and interpersonal skills.
• Strong financial analysis and accounting background is a must.

Compensation:

Base Pay Range: $124,400.00 - $164,700.00

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company is a privately held real estate investment company and master-planner committed to creating and sustaining communities that thrive for generations.

Irvine Company is respected for its master planning and environmental stewardship of the Irvine Ranch in Orange County, including diversified operations throughout coastal California. Irvine Company brings to life neighborhoods and sustainable communities with a full range of housing, jobs, retail centers, schools, parks and open space.

We take as much pride in our employee community as we do the communities we create. It's an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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