Project Engineer - SSO Division (Devens, MA)

Parker Hannifin

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Services & Support Operations Division

The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed.

Project Engineer (SSO Division - Deven, MA)

Position Summary/Essential Functions:

Has responsibility to provide technical input and guidance to product development with long-term business and organizational impact. Is responsible for technical scope, cost, and schedule management of assigned projects/tasks. Plans, schedules, and coordinates efforts in conjunction with OEM project teams and is accountable to meet team performance to project objectives. Serves as a technical advisor on major projects. Acts as the primary point-of- contact on complex technical projects of significant scope and broad product, technology investment, integration challenges, and major customer impact.

SCOPE/SUPERVISION AND INTERACTION:

____ Has Direct Reports __X__ Does Not Have Direct Reports

Self-directed with minimum supervision. Has significant interaction with customers and senior technical community.

Responsibilities:

• Customer Support Engineer who will act as technical point of contact for fielded products, respond to internal / external customer technical inquiries in a timely manner.

• Supports engineering evaluations and initiate repair / overhaul maintenance procedures for FAA part 145 repair station.

• Updates and initiate technical publications such as Component Maintenance Manual (CMM), Service Bulletin (SB) and Service Letter (SL).

• Leads engineering investigations, exercise root cause investigations, collaborates with cross-functional teams and Type Certificate Holders (THC), such as Airbus and Boeing, to drive to resolution.

• Maintains frequent customer interface to present project status; determines feasibility of changing customer requirements and may propose and/or facilitates status meetings and present product improvements to air-framers as well as global operators.

• Continuously monitors performance and reliability of fielded products. Investigate emerging return trends. Utilizes comprehensive knowledge of system engineering theories, analysis techniques (FEA, etc...), principles, and industry practices and policies, specifically in engine, fuel, lubrication, and thermal management.

• Strengthens customer relationship and work to gain customer confidence in program.

• Seeks and propose business growth opportunities via suggestions for product improvements and retrofits.

• Be reachable to respond to Aircraft on Ground (AOG) urgent customer requests outside of business hours in a timely manner.

• Availability to travel for training or technical support of customers worldwide (10%).

• Ensures consistent engineering standards, processes, and documentation methods are used in project deliverables.

• Maintains professional and technical knowledge by attending educational workshops, reviewing technical publications, benchmarking best practices, and/or participating in professional associations.

Qualifications:

Bachelor's degree (BS) (or Professional Engineer (PE) certificate) in engineering or a science technical discipline; Master's degree (MS) or MBA preferred.

Demonstrated ability to perform the essential functions of the job typically acquired through 7-9 years of related experience.

Has thorough in-depth knowledge of engineering domain (e.g. mechanical, electrical, etc.), principles, industry practices, concepts, techniques, government regulations, and policies. Ability to apply broad knowledge of other related engineering or scientific fields to area of expertise.

Strong facilitation and team building skills. Ability to communicate with and influence varied audiences to gain support or resolve issues. Makes effective presentations on complex topics to top management, customers, and/or other key stakeholders.

Good knowledge of the Materials and Practices used within a regulated maintenance environment such as technical publications and other regulatory requirements, as they apply to Parker and those applicable to our customers.

Ability to effectively communicate and present status, actions, recommendations, and other technical information with clarity and precision. Ability to respond to significant inquiries from customers, regulatory agencies, or other internal teams.

Effective project management and organizational skills. Able to facilitate project team interactions and develop project team member capabilities.

Ability to establish and track performance to goals and objectives to complete complex or major projects and provide direction to the team at project milestones. Proficient with standard project management tools and practices.

The wage range for this role considers allowances for a number of factors, including but not limited to required experience, skill level, prior training, licensure/certifications, education, and other business needs. A reasonable estimate of the current range is \$101,874 -\$169,885, based on experience.

We offer a comprehensive and competitive total compensation package.

Come join the Parker Aerospace Team! We are proud to offer competitive benefits designed with health, wealth and well-being in mind. Our competitive package includes:

Health and Wellbeing:

• Our benefits start on day 1 of employment! We offer comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts.
• Wellness incentive credits leading to reduced healthcare premiums.
• Access to Employee Assistance Program (EAP) for health and well-being support.
• Access to multiple dental plan options and vision coverage.
• Flexible Spending Accounts for both Childcare and Healthcare expenses as well as optional Supplemental Medical Benefits.
• Reduced healthcare premiums offered with a wellness incentive credit.
• Company provided Life Insurance
• Accidental Life & Dismemberment Insurance, Short Term and Long-Term Disability insurance. Additional supplemental benefits include legal protection plan, pet insurance coverage options, and identity-theft protection.

Financial Security and Growth:

• Competitive salary with an annual bonus incentive plan.
• 401k Employer match up to 5% and an annual Retirement Income Account (RIA) contribution of 3%. Overall, 8% company match.

Time Away & Work-life Balance:

• Generous Paid Time Off Program
• 13 paid holidays
• Parental Leave: 4 weeks at 100% pay for new family additions.
• Extras like Adoption Assistance, financial guidance resources, paid jury duty, bereavement time, and time off for citizenship testing, marriage, and birth.
• We believe in the importance of work life integration and support a 9/80 Alternative Work Schedule (AWS)

Career Advancement and Education:

• Career development opportunities with up to \$10,000 tuition reimbursement per year.
• Support for ongoing education through our Educational Reimbursement program.

Parker Purpose Opportunities (Social Responsibility):

• Business Resource Groups promoting diversity, equity, and inclusion.
• Engagement activities celebrated throughout the year. FYE Celebration, anniversary recognition events, employee appreciation, veteran appreciation, and more!
• The Parker Foundation provides access to donation matching, disaster relief, charitable organization funding, and paid volunteer hours.

Additional Benefits:

• Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to \$4,000).

• Dress for Your Day policy, offering flexible work attire options.

• Drug-Free Workplace
  In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

• Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship is required for most positions.

• Minority/Female/Disability/Veteran/VEVRAA Federal Contractor If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf (06/20/2006) (C/O July 2015).

• This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements.