Senior Partner Manager - US

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Company: Userlane GmbH

Location: Boston, MA 02115

Description:

About Userlane

Userlane is an award-winning Digital Adoption Platform that empowers organizations to understand and improve the value of their technology investments. Working with some of the world's most recognizable enterprises, Userlane identifies and eliminates adoption barriers across software applications. The Userlane Adoption Suite helps enterprises deliver employees and customers a more engaging, rewarding, and productive software experience while realizing the full value of their software investments. If you want to drive meaningful change for employees and employers alongside some of the most talented and dynamic people you've worked with, Userlane might be the perfect place for you.

About the role

In the past twelve months, Userlane has built a thriving business in a key sector, assisting with the deployment and adoption of complex enterprise solutions. A significant component of this growth has been enabled by partners. As a result we seek a highly motivated and skilled Senior Partner Manager to join our Strategic Partnerships team. The role will involve developing alliances with top-tier global system integrators, specialist consulting partners, and relevant ISVs with a focus on the US market. The ideal candidate will bring a partnership background and a strong sales acumen that will enable them to drive the relationships with senior executives across a complex enterprise ecosystem. Strategic Partnerships are at the forefront of our expansion strategy for 2025 and beyond, driving a significant part of new revenue to achieve our >200% targeted growth rate. As a Senior Partner Manager, you will build and own Userlane alliances across the US. This strategic role is pivotal to shaping the Digital Adoption Platform market and driving business expansion in these territories. You will work closely with other business units (Sales, Implementation Consultants, Marketing) to ensure each partner is successful in bringing Enterprises into the Userlane ecosystem.

Your mission
    • Identify and target the relevant GSI/Consulting practices in the target countries to recruit and enable them as Userlane partners
    • Develop effective and mutually beneficial relationships with top-tier SI/Consulting companies by conveying the Userlane GSI value proposition to the relevant decision-makers
    • Develop and execute growth plans, drive joint sales and go-to-market programs with partners to fuel our revenue growth
    • Communicate Userlane value proposition, build business cases, and explore business opportunities together with partners
    • Structure and negotiate alliance agreements
    • Ensure strategic partners receive sales and technical enablement that will help them successfully sell and implement Userlane platform for their customers
    • Facilitate the success of the partner within Userlane ecosystem by collaborating with our internal units: Sales, Customer Success, Marketing, and Product
    • Educate partners on DAP leadership to grow Userlane market presence in the target countries
    • Align and work closely with the Sales Leadership Team and regional Sales Executives


Your profile
    • Total 7-10 years of experience, with at least five years of the relevant expertise owning partnerships in a complex enterprise sector, preferably in a SaaS company
    • Experience working with system integrators in the US. Experience navigating complex processes and have a proven track record of engaging and communicating with C-level executives
    • Highly skilled in negotiating contracts and growth plans with partners
    • Solid knowledge of the Enterprise IT landscape and a strong product acumen
    • The mentality of a hunter combined with the ability to build trustful relationships with top-level executives
    • Direct Sales experience (carrying quota) in an Enterprise context and a deep understanding of selling SaaS will be a bonus for this role


What's in for you:
    • Team & Culture: a high-performance culture with world-class leadership and a fun, engaged, motivated, and diverse team with members from over 20 countries.
    • Compensation: significant financial upside with an attractive compensation package & growth opportunities
    • Exponentially growing Market: Userlane is among the global leaders in the Digital Adoption market, which is growing by more than 100% year over year.
    • Benefits for all aspects of your life: Depending on where you live, we offer flexible benefits related to Savings and Security, Health and well-being, and Lifestyle and Leisure


We're looking forward to hearing from you!

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