Director of Construction and Maintenance

Job Details

Job Location
TN Alco Management Inc - Memphis, TN

Position Type
Full Time

Education Level
Bachelor

Travel Percentage
Frequent Travel

Job Shift
Any

Job Category
Facilities

Description

SUMMARY OF POSITION

At Alco, our mission is to provide quality affordable homes and quality jobs for the long term. The Director of Construction & Maintenance plays a critical role in ensuring that our 5,500+ affordable apartments across 55 properties in eight states remain well-maintained, financially sustainable, and compliant with regulatory requirements.

This position requires a balance of strategic leadership and hands-on operational support-overseeing capital projects, maintenance standards, and financial planning while also serving as a resource for on-site teams to improve maintenance operations and efficiency.

A key part of this role is developing and engaging maintenance teams, identifying training opportunities, and optimizing vendor relationships to ensure that maintenance services are executed at the highest level. The Director of Construction & Maintenance will collaborate closely with Property Management and Asset Management to align operational strategies with Alco's long-term vision.

RESPONSIBILITIES

Strategic Leadership & Project Oversight

• Provide strategic partnership to Property Management and Asset Management to ensure properties are well-maintained and financially sustainable.
• Oversee large repairs, capital projects, and casualty repairs in collaboration with Chief Operating Officer, VP of Property Management, and VP of Asset Management.
• Ensure projects prioritize quality, efficiency, and cost-effectiveness to minimize downtime and maximize financial performance.
• Support annual budgeting and capital expenditure planning, analyzing property financials for trends and potential efficiencies.
• Standardize bidding procedures, RFP processes, and vendor selection for maintenance and capital improvement projects.

Maintenance Operations & Process Improvement

• Perform regular inspections and assessments of properties, identifying areas for improvement and ensuring compliance with company standards and regulations.
• Standardize and implement preventative maintenance schedules, routines, and best practices across all properties to improve efficiency and long-term asset quality.
• Write and maintain standardized scopes of work for common maintenance tasks (e.g., roofing, flooring, painting, make-ready, landscaping, HVAC, paving).
• Analyze procedures and expenses to drive efficiency and identify best practices.

Team Development & Collaboration

• Serve as a resource and mentor for on-site maintenance teams, working closely with Community Managers to develop and improve team performance.
• Lead and facilitate collaboration among maintenance teams, fostering engagement and knowledge-sharing.
• Provide input on hiring, training, and performance management of Lead Maintenance Technicians and Maintenance Technicians.
• Research and recommend standardized products and materials for portfolio-wide use to ensure consistency and cost efficiency.

Compliance & Risk Management

• Ensure all properties meet regulatory requirements, safety standards, and company expectations for property conditions.
• Work to minimize unit downtime during renovations, casualty repairs, or major maintenance projects.
• Manage project completion timelines to avoid tax credit recapture risks and ensure compliance with affordable housing regulations.
• Obtain and maintain required certifications (e.g., Lead-Based Paint, Asbestos Containing Materials) as necessary.

INTERNAL & EXTERNAL RELATIONSHIPS

The Director of Construction & Maintenance will report to the Chief Operating Officer and work closely with the VP of Property Management and VP of Asset Management. The role requires overnight travel to visit properties and oversee projects.

Internal and External Relationships

Collaborates with Property Management, Asset Management, and on-site teams to align operational and financial goals.

Engages directly with maintenance staff, Community Managers, vendors, contractors, government agencies, and investors to drive performance and ensure compliance.

Qualifications

Background, Skills & Experience

Education & Knowledge

• Bachelor's degree in Engineering, Construction Management, Project Management, or Business Administration preferred.
• 10+ years of experience in multifamily or commercial property maintenance, construction, or operations.
• Experience leading maintenance teams and vendor relationships across multiple properties.
• Knowledge of affordable housing programs (Section 8, LIHTC) a plus.

Skills & Experience

• Comprehensive understanding of multifamily maintenance, construction, and operations.
• Strong experience managing large-scale capital projects and repairs ($150,000+).
• Excellent organizational, leadership, and problem-solving skills with a high attention to detail.
• Ability to analyze property financials and recommend operational efficiencies.
• Proficient in Microsoft Office (Excel, Word, Outlook) and project management tools.
• Experience standardizing maintenance processes and overseeing preventative maintenance programs.
• Ability to build strong relationships and mentor maintenance teams across multiple sites.
• Overnight travel required.