Operational Risk Testing Manager

General information

Career area
Risk

Work Location(s)
500 Woodward Avenue, MI, 601 S. Tryon Street, NC

Remote?
No

Ref #
19337

Posted Date
03-28-25

Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some clich people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This role is on a hybrid schedule in office weekly with a some remote days

The Operational Risk Management Testing and Monitoring (ORM T&M) Team is primarily responsible for evaluating the design and operating effectiveness of controls listed in the Risk and Controls Self-Assessment (RCSA). In addition, ORM T&M evaluates Business Line T&M Programs for effectiveness, adherence with internal policy, and for reliance opportunities. This position will lead the day-to-day activities of the ORM T&M team, including planning engagements, execution, reporting test results and recording issues, if appropriate.

ORM T&M sits within Ally's Independent Risk Management (IRM) function. IRM maintains and implements Ally's risk management framework and independently oversees risk-taking activities, sets parameters representative of a strong risk culture that encourages an informed, measured, disciplined, and balanced approach to risk-taking and fair and honest treatment of customers, counterparties, and employees. IRM's responsibilities include providing an objective, critical assessment of risks and evaluation of whether Ally remains aligned with its risk appetite and risk limits.

The Work Itself

• Develop annual Operational Risk Test Plan in accordance with policy requirements by utilizing knowledge of RCSA and understanding of testing performed by other IRM Teams (i.e. Compliance Testing) to ensure efficiency and minimize burden on business operations.
• Lead execution of the Test Plan, ensuring testing is performed appropriately and in accordance with policy and procedure. Develop scope, test steps, and lead discussions.
• Monitor the status of testing, ensuring key milestones are achieved.
• Identify, communicate, and document control gaps and enhancements. Monitor known issues and validate remediation plans.
• Communicate results to BL leaders and document results in GRC Archer.
• Hire, train, and manage staff.
• Ensure key deliverables are routed through the appropriate approval process and signed off per procedure.
• Review Business Line T&M teams to evaluate effectiveness, adherence with policy, and determine reliance opportunities, as well as execute BL Reliance Reviews, when appropriate.
• Provide periodic updates to Senior Director and executive leadership through reporting routines.
• Develop and maintain strong working relationships with internal business partners and business line contacts.

The Skills You Bring

• 5+ years' experience in Testing or Audit, preferably in financial services.
• Bachelor's degree in Accounting, Finance, Business or similar discipline, is required
• CPA or CIA designation is preferred
• Control testing subject matter expertise is required.
• Strong knowledge of internal control concepts and testing/auditing standards
• Strong knowledge of common risk management framework and methodologies.
• Proficient at issue identification and leading communication with management, problem-solving/troubleshooting, and issue escalation.
• Strong leadership skills with the ability to lead, coach, mentor, and delegate preferred
• Knowledge of RCSA and Compliance Risk Assessments is preferred .
• Strong ability to propose, develop and execute tactical planning aligned to department-wide strategy
• Requires limited supervision and taking responsibility for assigned tasks.
• Conflict management skills and/or demonstrated the ability to handle difficult situations with clients or teammates
• High-level of written and verbal communication skills with an ability to communicate effectively across business levels (both vertically and horizontally)
• Ability to support multiple assignments and stakeholders, self-prioritize workload, coordinate with teammates, and ensure that deadlines are met
• Comfortable working in an evolving and dynamic environment
• Expert proficiency with all Microsoft products (Excel, Word, PowerPoint, and Visio)
• High level of personal integrity, with the ability to handle confidential and otherwise sensitive matters professionally and with the appropriate level of judgement and maturity.
• Team-oriented and skilled in working in a collaborative environment
• Detail-oriented, organized, energetic, motivated, and action-oriented

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally's Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range : $90000 - $150000 USD

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.