Director of Strategic Partnerships (Managed IT Services)

Location: Hybrid - Orlando, FL Type: Full-Time

We're on the hunt for a Director of Strategic Partnerships: someone who thrives on building authentic relationships, spotting big opportunities, and helping us (and our partners) grow faster, smarter, and stronger.

This is a high-impact leadership role where you'll work directly with our executive team to deepen relationships with our strategic partners - primarily Managed Service Providers (MSPs) - while also forging valuable new connections with technology vendors and other key players in the industry. If you love connecting the dots, building trust, and driving real business results - you'll fit right in.

What You'll Do

• Own and expand strategic relationships with our largest MSP partners, acting as their trusted advisor and go-to resource.
• Develop and execute a partner and vendor engagement strategy that drives retention, revenue growth, and long-term collaboration.
• Identify, pursue, and close new partnership opportunities with both MSPs and technology vendors that align with our services and growth goals.
• Collaborate closely with our sales, marketing, and delivery teams to ensure seamless experiences for partners and vendors alike.
• Thought Leadership - speaking at industry events, conferences, and key meetings - telling our story and strengthening our network.
• Bring the voice of the partner and vendor back into the business - helping shape services, solutions, and go-to-market strategies based on real-world feedback.

Requirements

What We're Looking For

• 10+ years of experience in strategic partnerships, business development, or enterprise account management - preferably in technology consulting, MSP, or IT services industries.
• A proven track record of building and growing high-value customer, partner, and vendor relationships.
• Exceptional communication skills - you're equally comfortable leading executive meetings or rolling up your sleeves to solve a problem.
• A builder's mindset: entrepreneurial, resourceful, and energized by creating something new.
• Ability to travel periodically to meet partners, vendors, and attend events (roughly 10-20% travel).
• Hybrid work requirement: Must be based in the Central Florida area and able to work onsite with the team 2-3 days per week.

Benefits

Why You'll Love It Here

• Real impact: You'll be a key part of shaping our next stage of growth.
• Agility and autonomy: We move fast, and we trust our leaders to lead.
• Collaborative culture: Smart, kind teammates who are passionate about what we do.
• Competitive compensation: Including base salary, bonus opportunity, and growth incentives.

Great Team Culture

Hybrid schedule

Unlimited Paid Time Off

Opportunity for Growth and Advancement Including Certifications

Health, Vision, and Dental Coverage

401k with Company Match

Why ProVal?

At ProVal we have one of the most unique teams around! Our team has experience in several RMM Platforms, including ConnectWise Automate and Kaseya VSA, as well as extensive PSA, Backup, and NOC administration experience. As a new team member, you will have the chance to collaborate with your team to innovate new ideas as you grow within the company!

We offer a benefits package that includes Self-managed PTO (where there is no cap no the hours of PTO you can take per year), medical, dental, and more. We also believe that work/life balance is important, so our hours are Monday through Friday, eight to five, with no on-call expectations!

At ProVal we like to have fun, learn from each other, and help each other grow. We pride ourselves on a positive and enjoyable company culture.

Our Core Values: Passion, Innovation, Growth, Execution, and Integrity