Data Scientist, Product Analytics

Company Description
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused e-commerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.

We love working at Reverb because we're making the world more musical-through our marketplace and through Reverb Gives, which provides musical instruments to youth music education programs. We were named a "Best Place to Work" by Built in Chicago and a "Top Workplace'' by the Chicago Tribune.

Salary Range:
$84,000.00 - $108,000.00

The Data Scientist on Product Analytics will solve sophisticated challenges, in both strategic (e.g. design and plan) and tactical (e.g. implement and deliver) capacities. We expect that strong candidates will have 3-5 years of proven experience, and possess a combination of technical expertise in statistical modeling and data analysis, alongside excellent communication and stakeholder-management skills. Experience with machine learning is a plus.

This is a full-time position located in Chicago, reporting to the Data Science Manager. Our hybrid work model offers flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to the office location 4+ times per month.

Primary Responsibilities

• Partner with product teams to inform, advise, and guide decision making; build trust with team members as a technical and strategic advisor; understand the business problem and advocate for appropriate analytical or modeling approaches.
• Collaborate with data professionals on Analytics, Engineering, and other partners to measure product performance, conduct experiment design and analysis, and develop analytic tools for business users.
• Perform medium complexity analyses, contribute to research projects, and respond to partner requests with little oversight from manager or senior staff, balancing business needs with technical requirements.
• Use statistically sound approaches, including A/B testing and experimentation, difference-in-differences, regression, clustering, and time-series analysis; this will often include merging and tidying data from multiple sources, aggregating and summarizing those data, conducting statistical tests, building models, and distilling the information learned to connect with less technical team members.
• Communicate findings from analytics projects using data visualization and storytelling; this requires a deep understanding of the insights generated, the assumptions and qualifications of the analysis, the level of technical knowledge of the audience, and the set of decisions the analysis is intended to advise.

Tools

• We primarily code in Python.
• Most SQL-related work will involve Redshift; we use dbt for transformation.
• We use a variety of Machine Learning techniques, including regressions, SVM, XGBoost, and neural networks; common packages include scikit-learn, PyTorch, SciPy, and BERT; we deploy models in the cloud via Ray and Anyscale.
• We share most analyses via data visualization tools, specifically Looker and Amplitude, although deeper analysis will frequently require tools like matplotlib within a Jupyter notebook.
• We use Slack, GitHub, Atlassian tools (like JIRA and Confluence), and GSuite (like sheets, slides, docs, and drive) to communicate, share, and document.

Additional Information

Remote-eligible roles (as indicated in the location header of each job description) are available in all U.S. states except Alaska and Hawaii. Remote roles are currently only available within the U.S. unless otherwise specified in the specific job description.

Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include but are not limited to the following:
100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents. Medical coverage includes gender affirming care.
Life, AD&D, and supplemental long-and short-term disability insurance
A matching 401(k)
A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays
Professional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft, LinkedIn Learning and Codecademy
18 weeks of gender-neutral parental leave for the birth or adoption of a child
Up to $25,000 reimbursement of adoption and/or surrogacy related expenses
Paid sabbatical program
$1,000 annual work/life stipend
Access to free supplemental online mental health services and meditation apps
Ways to give back to your community through a charitable contribution match and volunteer time off

At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.

We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply!