Senior Lead Product Manager, Credit Card Servicing

About this role:

Wells Fargo is seeking a Senior Lead Product Manager to support our Card Blueprint team as part of Consumer Lending. This key Product Manager will be responsible for leading, coordinating or participating in product management initiatives and deliverables for product lines and services. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Lead, coordinate or participate in product management initiatives and deliverables for product lines or services
• Review and analyze risk and controls for new products or enhancements including identification of new controls, evaluating existing controls, and participating in risk and control processes
• Resolve moderately complex issues and lead team to meet project goals, objectives and deliverables
• Ensure programs adhere to compliance, privacy regulations and policies
• Collaborate and consult with managers, analysts and project teams to ensure that goals are achieved
• Lead projects, teams or serve as a mentor
• Contribute to product analysis, conduct market and competitor research
• Rally the team and stakeholders around a product vision and influence prioritization across partner teams
• Guide the team through translating customer insights into priorities and develop a strategic vision for the product that aligns with business direction
• Lead the team in conducting customer discovery to deeply understand the needs of our internal and external customers.
• Understand and effectively leverage technology in product design
• Effectively manage and develop the team and foster a culture of talent development
• Manage the team with a risk-minded approach and care for governance and regulatory / risk / control needs

Required Qualifications:

• 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in product management and product development
• Credit card industry experience
• Banking Domain Experience
• Experience supporting technical projects
• Experience articulating business needs and complex technical data with both technical and business partners
• Expertise in Agile methodologies, including leading backlog refinement, writing features and user stories, managing product roadmaps, and driving end to end project delivery.
• Experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence or Jira
• Strong project management skills including the ability to handle multiple projects concurrently
• Highly refined communicator, with experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
• Experience consulting, influencing and partnering with a broad constituency of stakeholders
• Proven ability to facilitate high impact conversations, navigate conflict and negotiate for an outcome that balances the needs of the business
• Risk management and control process experience

Job Expectations:

• Ability to travel up to 10% of the time
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Job posting may come down early due to volume of applicants

Locations:

• 550 S Tryon, Charlotte, NC 28202
• 800 S Jordan Creek Pkwy West Des Moines, IA 50266
• 2200 Concord Pike, Wilmington, DE 19803

Required locations listed above.

Posting End Date:

11 Apr 2025
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.