IT Applications Development Manager

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Company: State of South Carolina

Location: Richland, SC 29675

Description:

Salary: $106,806.00 - $133,510.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 175383
Agency: Judicial Branch
Division: Information Technology
Opening Date: 04/08/2025
Closing Date: 5/8/2025 11:59 PM Eastern
Class Code:: IT1029
Position Number:: 60004047
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Unclassified
Opening Date: 04/08/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Interested persons meeting the required qualifications may submit an application at www.careers.sc.gov. All questions on the application must be completed and should include all work history and education. A resume may be included but will not be accepted or reviewed in lieu of an incomplete application. Supplemental questions are considered a part of your application and must be completed.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

Under limited supervision, direct, plan, organize, and manage the research and development, design, implementation, operation, technical infrastructure/framework and enhancement of complex enterprise application systems that support the South Carolina Judicial Branch's (SCJB's) business operations. Responsible for the technical direction, including the design, coding, testing, deployment and analysis of software applications used and provided by SCJB. Responsible for the research, selection, implementation, and maintenance of website/web-based application integration with a variety of internal/external data sources. These enterprise applications (applications) include the Appellate Court Case Management Systems (C-Track), Trial Court Case Management Systems (CMS), Attorney Information System (AIS), Bar Admissions Tracking System, E-Filing, Website Content Management Systems, County Statistics Systems, Judicial Branch public and trial court websites, and other SCJB applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE POSITION
This job bulletin represents general duties for this position and is not intended to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Technical Leadership & Oversight
Oversee the research, design, development, implementation, testing, and maintenance of software applications used in court operations (e.g., case management systems, e-filing portals, jury systems).
Ensure all applications are developed according to security, compliance, and performance standards required by SCJB.
Evaluate and implement new technologies to improve court efficiency and access to justice.
Lead by example as a hands-on technical manager and mentor team members.
Manage staff career paths by providing feedback on work performance/activities, and individual training plans.
Oversee the administration of the organizations database(s), analyze staff needs of the database(s), and develop a long-term strategy for data storage. Establishes oversee the administration of the organizations database(s), analyze staff needs of the database(s), and develop a long-term strategy for data storage.
Project & Team Management
Manage a team of developers, front end designer, DBA, and application architect.
Assign tasks, set priorities, and ensure timely delivery of application development projects.
Coordinate with judges, clerks, court administrators, and IT staff to gather requirements and provide updates.
Collaborate with the Applications Administration Team, other SCJB departments and county users to establish software release schedules, product roadmaps, engagement of technical resources and advice for joint software development projects with internal and external project stakeholders. Research, evaluate and remain current on development tools, best practices and emerging technologies.
Develop software standards and identifies process improvements for tasks such as source code maintenance and analysis to improve product development and overall user experience.
Strategic Planning
Develop and execute a long-term application strategy that aligns with the goals of SCJB.
Collaborate with senior leadership to modernize legacy systems and integrate newer platforms (e.g., cloud-based services, AI tools).
Establishes industry standard practices and procedures and fosters an environment capable of supporting a competent, empowered, and forward-thinking team.

Compliance & Quality Assurance
Ensure applications meet legal, accessibility (e.g., ADA), and cybersecurity requirements.
Assist in providing feedback and ideas for improving software testing, user acceptance testing (UAT), and change management processes.
Vendor & Budget Management
Work with external vendors and contractors to support development needs.
Manage budgets, contracts, and procurement for development tools and services.
Prepare yearly financial budgets for management and responsible for implementing cost controls of approved budgets. Work with other IT Managers to review licensing budgets that cross departments. Researches vendors, application products, court technologies to find the best solution and pricing to meet long-term business needs.
Documentation & Reporting
Maintain thorough technical documentation and records of application updates and processes.
Provide weekly and monthly reports as needed to highlight department's goals
Conduct presentations to Stakeholders, Sponsors, IT Director, Deputy Director of IT Application Operations and business owners on application status, project status, system performance, improvement opportunities, etc.
User Support & Training
Coordinate with support teams to address user issues and feedback. Assist with Disaster Recovery and Business continuity exercises
Coordinate with documentation and training teams to ensure end users (e.g., court staff, attorneys, the public) receive training and user-friendly documentation.

All other duties as assigned.
Minimum and Additional Requirements
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE)
  • A bachelor's degree with at least eight (8) years of related IT experience
  • Three (3) years of experience in enterprise software development and implementations
  • Two (2) years of experience in directing the work of others in a software implementation lead role.
  • Related experience may be substituted for the bachelor's degree on a year-for-year basis.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS
  • Knowledge of the processes and techniques of implementing enterprise level software to outside the SCJB.
  • Knowledge of the principles and techniques of planning program development, development life cycle, and application deployment.
  • Knowledge of windows server operating systems, desktop operating systems and database systems.
  • Ability to successfully manage concurrent software projects.
  • Ability to understand and effectively communicate both court business and technology needs of end users.
  • Ability to coordinate and execute smooth and timely production launches with limited to no interruption to critical services.
  • Ability to develop and maintain detailed launch application plans that consist of roles, responsibilities and milestones.
  • Strong supervisory and management skills. Outstanding analytical, problem solving and troubleshooting skills.
  • Ability to plan and direct the work activities of technical and non-technical employees.
  • Ability to manage high-performance development teams.
  • Proven ability to manage multiple high priority projects across several development teams.
  • Ability to mentor and train developers.
  • Ability to establish and maintain good working relationships with the end users, technical staff, management, vendors, and others.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to make presentations and prepare reports. Requires excellent organizational skills.

Preferred Qualifications

DESIRABLE REQUIREMENTS (EDUCATION AND EXPERIENCE)
  • Extensive knowledge of programming languages and tools including .NET, JavaScript, HTML, Web Services, SQL, TFS, and Visual Studios.
  • Working knowledge of the South Carolina court operations at the magistrate and circuit level.
  • Extensive knowledge of data base design and table relationships.
  • Experience managing the implementation of enterprise level technology solutions in the court or legal industry.

Additional Comments
The South Carolina Judicial Branch offers an exceptional benefits package for FTE positions that include:
  • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children;
  • State Retirement Plan and Deferred Compensation Programs (Temporary positions have option to enroll);
  • 15 days paid annual (vacation) leave per year;
  • 15 days paid sick leave per year;
  • Option to designate 10 days of earned paid sick leave per year as family sick leave;
  • 13 paid state holidays;
  • Paid Parental Leave; and
  • Workers' Compensation Benefits.

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

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