Outbound Call Center Team Lead
Apply NowCompany: Direct Solar
Location: Las Vegas, NV 89110
Description:
Description
Are you ready to be part of a team that delivers exceptional customer experiences? Direct Solar, the top-rated solar installer in Las Vegas, is looking for a Call Center Team Leader to join us on our exciting journey. Enjoy a fulfilling career with benefits, competitive pay, and opportunities for long-term growth.
As an Outbound Call Center Team Lead, you will be responsible for scheduling appointments over the phone with potential clients for our sales team. Utilize our innovative contact system to connect with a new potential client every 90 seconds on-site. We need a dynamic individual who can lead by example. Once your sales abilities have been demonstrated, you will be moved into a leadership role providing training, mentoring, and coaching to maximize the potential of our call centre agents. Hourly base plus commission with potential earnings of $90,000-$120,000+ per year for top performers. Training is provided to help you reach your sales goals. Full-time position, Monday to Friday, 9 am-4 pm in our Outbound Appointment Setting Department. This is an on-site position in Las Vegas, NV. Join us at Direct Solar and elevate your career to new heights!
Responsibilities
Lead a team of call center agents to engage potential customers over the phone and schedule appointments for the sales team
Utilize effective sales techniques to recommend additional solar solutions to customers
Conduct thorough comparisons between Direct Solar's products and competitors' offerings to assist customers in making informed decisions
Ensure prompt responses to emails and manage communication effectively
Stay updated on competitor pricing, packaging, and products, while maintaining knowledge of Direct Solar's solutions
Foster a collaborative team environment that encourages growth and development opportunities
Participate in workshops and training sessions to enhance sales skills and product knowledge
Demonstrate professionalism, courtesy, and respect towards all potential customers
Provide training, coaching, and mentoring to the call center team
Qualifications
Must haves:
1-year minimum experience making outbound sales calls
Vehicle
Great organizational skills
Strong computer skills
A verifiable track record of success in past roles
Nice to have:
Experience in the solar industry
Are you ready to be part of a team that delivers exceptional customer experiences? Direct Solar, the top-rated solar installer in Las Vegas, is looking for a Call Center Team Leader to join us on our exciting journey. Enjoy a fulfilling career with benefits, competitive pay, and opportunities for long-term growth.
As an Outbound Call Center Team Lead, you will be responsible for scheduling appointments over the phone with potential clients for our sales team. Utilize our innovative contact system to connect with a new potential client every 90 seconds on-site. We need a dynamic individual who can lead by example. Once your sales abilities have been demonstrated, you will be moved into a leadership role providing training, mentoring, and coaching to maximize the potential of our call centre agents. Hourly base plus commission with potential earnings of $90,000-$120,000+ per year for top performers. Training is provided to help you reach your sales goals. Full-time position, Monday to Friday, 9 am-4 pm in our Outbound Appointment Setting Department. This is an on-site position in Las Vegas, NV. Join us at Direct Solar and elevate your career to new heights!
Responsibilities
Lead a team of call center agents to engage potential customers over the phone and schedule appointments for the sales team
Utilize effective sales techniques to recommend additional solar solutions to customers
Conduct thorough comparisons between Direct Solar's products and competitors' offerings to assist customers in making informed decisions
Ensure prompt responses to emails and manage communication effectively
Stay updated on competitor pricing, packaging, and products, while maintaining knowledge of Direct Solar's solutions
Foster a collaborative team environment that encourages growth and development opportunities
Participate in workshops and training sessions to enhance sales skills and product knowledge
Demonstrate professionalism, courtesy, and respect towards all potential customers
Provide training, coaching, and mentoring to the call center team
Qualifications
Must haves:
1-year minimum experience making outbound sales calls
Vehicle
Great organizational skills
Strong computer skills
A verifiable track record of success in past roles
Nice to have:
Experience in the solar industry