Conseiller Principal Indemnisation, E&O D&O

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Nous sommes actuellement la recherche d'un ou d'une Conseiller Principal en Indemnisation, Lignes Spcialises, E&O D&O qui jouera un rle essentiel dans le soutien de notre croissance en assurance spcialise. Il se peut que le poste soit converti en Conseiller en Indemnisation selon l'exprience des candidats ou candidates.

Sous la direction des Rclamations en lignes spcialises, titre de Conseillre Principale en Indemnisation E&O D&O- Qubec, vous devrez, comme expert en sinistre, assister le client dans le cadre de rclamations en responsabilit professionnelle et en responsabilit des administrateurs et dirigeants. Vous devrez analyser la recevabilit de la rclamation, conduire l'enqute pour dterminer la responsabilit potentielle de l'assur et/ou des tiers, valuer les dommages rclams et ngocier, le cas chant, un rglement, tout en veillant, chacune des tapes, offrir l'assur un service client exceptionnel.

De concert avec nos avocats, vous devrez, traiter des dossiers litigieux, laborer des stratgies et envisager les modes alternatifs de rglements de conflits dans ces dossiers.

LIEU DE TRAVAIL : Montral, Laval, St-Hyacinthe, Qubec

Responsabilits principales:

• tre l'coute du client, expliquer clairement le parcours qu'entreprendra la rclamation, rpondre ses questions et livrer un service qui dpasse ses attentes
• Analyser les garanties d'assurance du client et expliquer clairement quelles sont les protections en lien avec la rclamation prsente
• valuer la responsabilit potentielle de l'assur et/ou de tierce partie en appuyant son raisonnement sur des lments d'enqute pertinents et bien tays
• valuer le caractre raisonnable et la recevabilit des dommages rclams l'assur
• Communiquer efficacement avec le client pour l'informer des dveloppements
• Bien annoter et documenter son dossier en respectant les normes et directives de l'entreprise
• Ngocier efficacement, si opportun, les rclamations
• Assurer une saine gestion des frais et des cots externes
• Collaborer activement avec les divers services tel que la souscription, la distribution, le contentieux, ainsi qu'avec les courtiers
• Participer aux catastrophes lorsqu'elles se prsentent
• Assister des confrences de rglement l'amiable et des procs
• Maintenir jour ses connaissances et participer aux dveloppements de collgues

Comptences

• tre orient vers le client
• Communiquer efficacement, simplifier le parcours du dossier
• Sens de l'analyse et de la synthse
• Curiosit intellectuelle,
• Savoir planifier, organiser et tablir une stratgie
• Adaptabilit
• Ngociation

Qualifications

• Diplme d'tude collgiale (DEC) et/ou formation quivalente ou juge pertinente
• Dtenir un permis 5a valide auprs de l'AMF
• Exprience de 5 ans titre d'expert en sinistre E&O D&O ou exprience quivalente
• Bilinguisme (Franais, Anglais) . Ncessit de traiter des dossiers de rclamations d'une clientle anglophone sur une base rgulire
• DEC en assurance / Baccalaurat en droit (un atout)

#LI-LA

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.