Information Technology Systems Administrator

Location: Concord, Hybrid Work schedule - Remote/in office

Are you a self-motivated, hands-on individual looking to do something passionate and meaningful with your career? Join us as we open a world of possibilities.

We are currently seeking an IT Systems Administrator to join our dynamic and growing team!

• Full-Time, Exempt Position
• Remote role- Must be in CA, HI, OR, WA, or CO
• Growth & Development Opportunities

About Us

The Center for Social Dynamics (CSD) is an organization providing services to those with developmental delays, including autism. Our mission is to open a world of possibilities for individuals with Autism and other developmental needs through science, compassion, and humility.

We are grounded in our values of Transparency, Respect, Understanding, & Excellence (TRUE), which guide our efforts as a respected & growing employer and industry leader. Our people and programs deliver personalized, professional, evidence-based behavioral and developmental services to each participant and provide peace of mind to caregivers that their loved ones are in the right hands.

About the Opportunity

As the IT Systems Administrator you will be responsible for overseeing the maintenance and security of the company email tenant, intranets and computer systems. Managing and maintaining mail security, initiating regular Phishing campaigns, and implements systems and tenant updates to mirror emerging best practices. Duties include assigning and maintaining user access, installing and maintaining software, responding to employee concerns relating to IT, troubleshooting IT issues, and writing policy documents and training materials for employees. Manages virtual servers and other related IT infrastructure. Coordinates with company leadership to determine new technologies and enhancements for company's systems.

Duties & Responsibilities

Adhere to CSD's Commitment to Quality Standards.

• Follow CSD's Quality Standards and T.R.U.E. values.
• Maintain, configure, and ensure reliable operation of computer systems, networks, servers, and virtualization, using O365 and Entra ID.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Diagnose hardware and software errors, document problems and resolutions, prioritize issues, and assess their impact.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgraded IT infrastructure.
• Perform regular backup operations and implement processes for data protection, disaster recovery, and failover procedures.
• Manage Azure capacity, storage planning, and Virtual Server performance.
• Maintain cyber security, privacy and HIPAA best practices.
• Additional job duties as assigned.

Requirements

Experience & Qualifications

• 5+ years' experience in a purely Systems, or Security role, supporting a mid-sized Windows Server/Microsoft Entra ID environment.
• Skilled in O365 Administration, Entra ID, file sharing, permissions, email security, message trace, PowerShell, DMARC, dynamic email groups, group policies, phishing campaigns, Windows Server 2022, Windows 10/11, Microsoft Office, PostgreSQL Administration, Azure Virtual Environment, Outlook/Exchange Online, Microsoft Intune, Microsoft Purview, and Microsoft Defender for Cloud/Endpoint.
• Experience with API usage and light integrations.
• The ability to perform a multi-task job and adjust priorities as appropriate.
• Possess excellent time management skills.
• Be able to take the initiative to meet deadlines and the ability to prioritize workload with minimal supervision.
• Action and detail oriented, having a drive for success.
• Comfortable working independently and ability to complete assigned projects on time.
• Communicate technical concepts clearly and effectively, both in writing and verbally.
• The ability to interact effectively with a broad range of associates spanning varied disciplines and responsibilities.
• Required to work in the Concord office at least 1 day each week(Thursday). Subject to change as necessary.

Benefits & Perks

As part of the CSD team, you'll enjoy:

• Competitive compensation: $100,000-107,000 annually
• Bonus eligibility
• Paid time off (PTO)
• 401k
• CSD-issued cell phone
• Free college or tuition reimbursement through our Dreams Come True program
• Opportunities for professional growth

Physical Requirements

• Frequent sitting, typing, and computer work.
• Occasional walking, bending, reaching, and lifting (up to 20 lbs).
• Occasional driving for client or team meetings.

Join Us!

If you're looking to be part of a passionate team dedicated to making a difference in the lives of individuals with autism and other developmental needs, we'd love to hear from you.

CSD is a proud equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

About Our TRUE Values

At CSD, we uphold our core values in everything we do:

• Transparency - We operate with integrity and openness.
• Respect - Every team member and client is valued.
• Understanding - We practice empathy and collaboration.
• Excellence - We are committed to continuous growth and innovation.

Salary Description

100,000 - 107,000