Veeam Backup Administrator - Remote / Telecommute

Job Description:

Pay Range: $45hr - $50hr

• Suggesting patches/upgrades to maintain security level.
• Troubleshooting technical issues related and handling escalations from the team members.
• Ensuring that the processes are adhered to while working on any problem, incident & change request.
• Oversees and is responsible for successful completion of Installation, configuration and migration.
• Improve and maintain customer and employee satisfaction by the way of quality on day to day tasks.
• Understanding of Multi-Geo support environment and ensuring that the team is in-line to the industry standards.
• Responsible for building and maintaining test environment.
• Working on Testing/Auditing/Processes as required from time to time.
• Identify Skills Gap and plan for training and knowledge updating.
• Prepare onboarding plan for all new members coming to the team for training and KT

Technical Requirements Unitrends:
Unitrends Backup And Recovery:

• Configure and troubleshoot backup and recovery jobs.
• Resolve issues related to backup failures, restore errors, and replication failures.

Cloud And Offsite Backups:

• Setup and troubleshoot Unitrends Cloud backup and recovery solutions.
• Manage offsite backup replication and disaster recovery.

Storage Management:

• Configure and troubleshoot backup repositories (local and cloud-based).
• Optimize storage performance and handle deduplication issues.

Virtualization:

• Expertise in VMware vSphere and Microsoft Hyper-V backup integration.
• Troubleshoot virtual machine (VM) backup issues and performance problems.

Networking And Security:

• Resolve network-related issues affecting backup and replication (VPN, throttling, NAT).
• Implement security practices like encryption, SSL certificates, and user access control.

System Integration:

• Integrate Unitrends with third-party storage systems, cloud platforms, and disaster recovery solutions.

SQL and Database Management:

• Manage and troubleshoot Unitrends SQL database for backup-related issues.

Scripting And Automation:

• Use PowerShell or CLI for automating backup and restore tasks.
• Disaster Recovery:
• Perform bare-metal restores and disaster recovery tests to ensure backup integrity and readiness.

Monitoring And Performance:

• Monitor Unitrends Backup operations using Unitrends UI and reports for performance and issue detection.
• Troubleshoot issues related to backup speed, storage capacity, and system resources.

Backup Best Practices:

• Configure retention policies, backup schedules, and ensure compliance with organizational data protection standards.

System Troubleshooting:

• Diagnose and resolve hardware issues with Unitrends appliances or virtual backup setups.
• Troubleshoot network performance issues impacting backup jobs.
• Technical Requirements Unitrends.

Veeam Backup And Replication:

• Configure and troubleshoot Veeam backup, replication, and restore jobs.
• Solve issues with backup failures, restore errors, and performance problems.

Cloud And Offsite Backups:

• Setup and troubleshoot Veeam Cloud Connect for offsite backups and disaster recovery.

Storage Management:

• Manage and troubleshoot backup repositories (local and cloud).
• Optimize performance for backup storage.

Virtualization:

• Expertise in VMware vSphere and Microsoft Hyper-V for virtual machine (VM) backups.

Networking And Security:

• Configure and troubleshoot network issues for Veeam backups (VPN, NAT, throttling).
• Implement security practices like encryption and SSL certificates.
• SQL Management:
• Troubleshoot Veeam database issues and manage SQL server backups.

Scripting And Automation:

• Use PowerShell to automate Veeam tasks.
• Familiar with Veeam's API for integrations.

Disaster Recovery:

• Perform bare-metal restores, Instant Recovery, and granular file recovery.

Monitoring And Performance:

• Use Veeam ONE for monitoring, alerts, and performance tuning.

Backup Best Practices:

• Configure backup retention, deduplication, and compression for efficiency.

System Troubleshooting:

• Diagnose hardware and network issues affecting Veeam backups.

Soft Skills:

• Excellent communication and conversation skills (Verbal and Written).
• Good documentation skills.
• Good working knowledge on MS OFFICE (Including MS Project and Visio).
• Should have a Enterprise customer handling skills.
• ble to handle unforeseen situations.
• High level of acceptance.
• Can drive client's value and its methodology.

Other Skills / Experience:

• Should be worked on Production systems.
• Datacenter understanding.
• Experience in training new team members.
• Working Knowledge on Remedy or any other ticketing client.
• Experience in training new team members.
• Should be familiar with ITIL processes.
• Experience with Storage Migration, Installation, Upgrades and Patching
• Other Storage skill set will be an Added advantage.

Years of Experience:

• Total: 8-12 Years of relevant IT experience.
• Relevant: Minimum of 8-10 yrs Administration or Support of SAN & NAS for platforms of EMC / Dell EMC ( good to have NetApp / Hitachi / IBM / Pure Storage etc.).

Certification Requirements:

• Must have "EMC Storage certified Professional" or "NetApp Storage certified Professional" certificate.
• Must have ITIL foundation certified certification.