Assistant Vice President - Tech

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Company: EXL Service

Location: Indianapolis, IN 46227

Description:

Company Overview and Culture

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

Company: ExlService Technology Solutions, LLC

Location: 10201 North Illinois Street, Suite 420, Indianapolis, IN 46290

Position Title: Assistant Vice President - Tech (Business Analyst)

Job Description:

Will elicit and document system requirements from clients for modifications to the LifePRO system. Contribute LifePRO knowledge to accurately assess system functionality and requirements. Provide business analysis skills throughout the project life-cycle. Closely interact with business users, senior stakeholders, other development teams, support teams, infrastructure teams and project teams to ensure projects and services are delivered on schedule with high quality. Collaborate with stakeholders to gather and document business requirements for new products, enhancements, or system changes. Ensure alignment with business objectives, regulatory requirements, and industry best practices. Collaborate with Development and system Subject Matter Experts for the creation of development tasks. Participate in testing activities to validate system changes and ensure that they meet business requirements and quality standards. Collaborate with Quality Assurance (QA) teams to identify and resolve defects in a timely manner. Replicate scenarios for proof of concept to uncover system functionality gaps. Support Development and Quality Assurance efforts as needed. Perform Quality Assurance testing for modifications as needed. Recreate incidents for debugging efforts. Complete remote and onsite client consulting for system functionality. Support internal projects and sales initiatives as needed. Identify opportunities to streamline and improve business processes related to life insurance and annuity products. Analyze workflows, data flows, and system interactions to enhance operational efficiency and customer experience. Develop training materials and documentation to support end users in understanding new products, processes, or system changes. Conduct training sessions as needed to ensure smooth implementation and adoption. Telecommuting permitted. May work at various and unanticipated worksites throughout the United States.

Job Requirements:

Requires Bachelor's degree, or foreign equivalent, in Electronics/electrical engineering or a computer/IT related fieldplus Five (5) years of experience in Software Developer or a related occupation. Requires Five (5) years of professional experience in writing business requirement and functional specification documents for the Life and Health Insurance and Annuity domain. Must have 5 years of experience with each of the following: (1) Conversion, Implementation, Third Party Administration (TPA), Production Support and Product Enhancement in the Insurance domain (2) business requirement and gap analysis using Prototyping, Workflow diagrams (VSD), and Requirement Traceability Matrix (3) transforming legacy systems to new digital models using web based solutions and microservices (4) Risk management strategy using SWOT Matrix (5) QA testing using Selenium, Test Partner, JIRA, QTP, Test Director, Soap UI, Postman, AutoSys, FTP, Test Complete, or OATS methodology (6) using VSD, Selenium, Test Complete or Test API to analyze workflows, data flows, and system interactions; and (7) project models using Agile, Waterfall or RAD.

40 hours/week, 9:00am-5:00pm

To apply : Send resume and cover letter to us.careers@exlservice.com. Must cite job title and EXL07 in response. This notice is subject to ExlService.com, LLC's employee referral program. EEO/Minorities/Females/Vets/Disabilities.

EEO/Minorities/Females/Vets/Disabilities

To view our total rewards offered click here -> https://www.exlservice.com/us-careers-and-benefits

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

Application & Interview Impersonation Warning - Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the "Company") for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate's full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

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