Senior IAM Operations Leader

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Company: Elevance Health

Location: Mason, OH 45040

Description:

Anticipated End Date:
2025-04-26

Position Title:
Senior IAM Operations Leader

Job Description:

Senior IAM Operations Leader

Location: Alternate locations may be considered. This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

The Senior IAM Operations Leader is a pivotal role within our organization and is responsible for guiding and executing the comprehensive management of Identity and Access Management (IAM) applications and tools. The ideal candidate will possess a robust understanding of Active Directory (AD), Single Sign-On (SSO) systems, Federation Services, Privileged Access Management (PAM), Identity Governance and Administration (IGA), as well as networking, infrastructure, DevSecOps, and the Software Development Lifecycle (SDLC). The leader will be responsible for leveraging extensive IT experience and specialized IAM expertise to enhance the security and efficiency of our IAM operations.

How you will make an impact:
  • Drive customer-centric technology solutions to support and enhance business growth as an IT Leader.
  • Bridge business and IT through effective management of software, infrastructure, security, and portfolio initiatives.
  • Lead Identity and Access Management (IAM) Operations, focusing on the integration of Access Management and Identity Lifecycle Management.
  • Transition IAM services from in-house management to third-party providers, improving service efficiency and achieving cost savings.
  • Manage a 24/7 global support model, leveraging international partnerships, notably in the Philippines, India, and the Americas.
  • Ensure the deployment and management of systems like Active Directory, SiteMinder, Ping, Okta, CyberArk, SailPoint, and WorkDay, maintaining deep technical expertise.
  • Oversee system interoperability and ensure security compliance across platforms in legacy data centers and cloud environments including AWS, Azure, and IBM.
  • Develop and implement unified Business Continuity Planning (BCP) and Disaster Recovery (DR) frameworks.
  • Manage department budgets and oversee vendor contract renewals to achieve financial efficiency and accountability.
  • Modernize SSO Federation with Okta to improve user experience and security measures.
  • Integrate Privilege Access Management (PAM) into identity management frameworks, utilizing tools like CyberArk
  • Driving operational efficiency through automation roadmaps with execution plan
  • Measuring Operational efficiencies through KPIs and Dashboard
  • Managing infrastructure capacity, vulnerabilities, alerts and events and planning upgrades
  • Collaborate with internal security teams to drive advancements in cybersecurity.
  • Achieve significant cost reductions and enhance operational efficiency through strategic vendor management and the renegotiation of contracts.
  • Maintain relevant professional certifications, such as PMP, Security+, and ITIL, to ensure ongoing expertise and capability.


Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years of IT management experience, experience in function/area being managed, experience managing multiple tasks and projects; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:
  • MBA or similar advanced degree preferred.
  • ITIL Foundations and multiple security certifications, preferred
  • 10+ years of proven experience in all domains of Identity and Access Management.
  • 20+ years of overall IT experience spanning networking, infrastructure, and security.
  • Profound knowledge and hands-on experience with Active Directory, Single Sign-On (SSO), Federation Services, PAM, and IGA.
  • Familiarity with networking and infrastructure management, including cloud integration.
  • Experience with DevSecOps practices and the Software Development Lifecycle (SDLC).
  • Relevant certifications in ITIL, Security+, CISSP, and others that demonstrate robust security acumen.
  • Good understanding of Agile methodology.
  • Experience, expertise and/or specific certification may be required
  • Health insurance industry experience strongly preferred


Job Level:
Director

Workshift:
1st Shift (United States of America)

Job Family:
IFT > IT Tech Strategy

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

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