Spa Director
Apply NowCompany: Four Seasons Hotels Limited
Location: Denver, CO 80219
Description:
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.
Four Seasons Hotel Denver is seeking a Spa Director with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine's "100 Best Companies to Work For."
"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
Join our Team
Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. Four Seasons Hotel Denver is rated AAA 5 Diamond since 2015. We are located in the heart of Denver's theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa.
Responsibilities
Responsible for handling guest interactions and issues in a timely manner. Select, train, evaluate, lead, motivate, and coach all employees in the Hotel's Spa & Fitness Departments to ensure that established cultural and core standards are met. Responsible for maintaining the operating criteria/spa & fitness concepts and the coordination and scheduling of all Spa related services in relation to assistance with Four Seasons policies, philosophy and objectives for the Spa. Assures financial goals of the Spa department are met. Responsible for the administration of goods, requisitions, inventories, storage and cost effective usage of all department related materials and assets, according to standards. This role has direct contact with guests and as such good communication skills are a necessity. This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.
Preferred Qualifications and Skills
College degree preferably specializing in hotel/restaurant management or business
Previous spa management experience required
Preferred retail sales experience
Thorough knowledge of service, cost control, labor controls, menu writing, maintenance, merchandising and accounting
Good command of the English language
Successful candidate must possess legal work authorization in the United States
What to Expect:
Salary Range $85,000 - $100,000 and Annual Incentive Plan eligible
Be part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurance
Holiday, vacation, and sick pay
Discounted RTD Flex Pass for employees
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Access to the Hotel's health club facilities
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Anticipated to hire someone by April 28th, 2025
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.
Four Seasons Hotel Denver is seeking a Spa Director with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine's "100 Best Companies to Work For."
"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
Join our Team
Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. Four Seasons Hotel Denver is rated AAA 5 Diamond since 2015. We are located in the heart of Denver's theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa.
Responsibilities
Responsible for handling guest interactions and issues in a timely manner. Select, train, evaluate, lead, motivate, and coach all employees in the Hotel's Spa & Fitness Departments to ensure that established cultural and core standards are met. Responsible for maintaining the operating criteria/spa & fitness concepts and the coordination and scheduling of all Spa related services in relation to assistance with Four Seasons policies, philosophy and objectives for the Spa. Assures financial goals of the Spa department are met. Responsible for the administration of goods, requisitions, inventories, storage and cost effective usage of all department related materials and assets, according to standards. This role has direct contact with guests and as such good communication skills are a necessity. This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.
Preferred Qualifications and Skills
College degree preferably specializing in hotel/restaurant management or business
Previous spa management experience required
Preferred retail sales experience
Thorough knowledge of service, cost control, labor controls, menu writing, maintenance, merchandising and accounting
Good command of the English language
Successful candidate must possess legal work authorization in the United States
What to Expect:
Salary Range $85,000 - $100,000 and Annual Incentive Plan eligible
Be part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurance
Holiday, vacation, and sick pay
Discounted RTD Flex Pass for employees
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Access to the Hotel's health club facilities
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Anticipated to hire someone by April 28th, 2025
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf