Application Support Lead
Apply NowCompany: Infosys Limited Digital
Location: Alpharetta, GA 30022
Description:
Job details
Work Location
Alpharetta, GA
State / Region / Province
Georgia
Country
USA
Salary min
82419
Salary max
107145
Domain
Delivery
Interest Group
Infosys Limited
Skills
Technology|Infrastructure - Operating Systems AIX/HP Unix/Unix|Operating Systems AIX/HP Unix/Unix
Company
ITL USA
Requisition ID
131381BR
Job description
Infosys is seeking an Application Support Lead with Unix and Java Production support experience. The role requires a close partnership and collaboration with other IT Engineers, and Subject Matter Experts.
Required Qualifications:
Candidate must be located within commuting distance of Alpharetta, GA, or be willing to relocate to the area. This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of Information Technology experience
At least 4 years of experience in Java & Unix Application Production Support
Experience in SDLC and ITIL
Experience of troubleshooting issues by analyzing Application logs.
Experience of any scripting language such as: Unix Scripting, Perl, etc.
Conduct L2/L3 support to the team where you will interface with key stakeholders and apply your technical proficiency across various aspects of application support for our client using various monitoring tools to perform fault analysis, failure avoidance and diagnosis and resolution for any impacting issues in a distributed environment.
Work closely with development and engineering team to provide input on new functionality and system performance, capacity management, monitoring and testing of infra upgrades and platform releases
Troubleshoot issues by analyzing Application logs
Contribute on process improvements and efficiency drives
All applicants authorized to work in the United States are encouraged to apply
Preferred Qualifications:
Production Support with exposure to Financials Domain is a plus
Working Knowledge good to have experience with but not required:
Scripting language such as: Unix Scripting
Hands-on in data visualization tools such as Kibana or Grafana
Tools used for Java development
Object-oriented programming design patterns and methodologies
SDLC and ITIL
Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation
Extraordinary Planning, Project Management, Coordination, and Analytical skills
Hands-on experience in working in Global Delivery Model with onsite/offshore resources
Exceptional Organizational Skills
Ability to manage and prioritize tasks efficiently
Readiness to demonstrate a proactive attitude
Solid attention to detail and excellent written and verbal communication skills are required
Ability to work in team in diverse/ multiple stakeholder environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Work Location
Alpharetta, GA
State / Region / Province
Georgia
Country
USA
Salary min
82419
Salary max
107145
Domain
Delivery
Interest Group
Infosys Limited
Skills
Technology|Infrastructure - Operating Systems AIX/HP Unix/Unix|Operating Systems AIX/HP Unix/Unix
Company
ITL USA
Requisition ID
131381BR
Job description
Infosys is seeking an Application Support Lead with Unix and Java Production support experience. The role requires a close partnership and collaboration with other IT Engineers, and Subject Matter Experts.
Required Qualifications:
Candidate must be located within commuting distance of Alpharetta, GA, or be willing to relocate to the area. This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of Information Technology experience
At least 4 years of experience in Java & Unix Application Production Support
Experience in SDLC and ITIL
Experience of troubleshooting issues by analyzing Application logs.
Experience of any scripting language such as: Unix Scripting, Perl, etc.
Conduct L2/L3 support to the team where you will interface with key stakeholders and apply your technical proficiency across various aspects of application support for our client using various monitoring tools to perform fault analysis, failure avoidance and diagnosis and resolution for any impacting issues in a distributed environment.
Work closely with development and engineering team to provide input on new functionality and system performance, capacity management, monitoring and testing of infra upgrades and platform releases
Troubleshoot issues by analyzing Application logs
Contribute on process improvements and efficiency drives
All applicants authorized to work in the United States are encouraged to apply
Preferred Qualifications:
Production Support with exposure to Financials Domain is a plus
Working Knowledge good to have experience with but not required:
Scripting language such as: Unix Scripting
Hands-on in data visualization tools such as Kibana or Grafana
Tools used for Java development
Object-oriented programming design patterns and methodologies
SDLC and ITIL
Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation
Extraordinary Planning, Project Management, Coordination, and Analytical skills
Hands-on experience in working in Global Delivery Model with onsite/offshore resources
Exceptional Organizational Skills
Ability to manage and prioritize tasks efficiently
Readiness to demonstrate a proactive attitude
Solid attention to detail and excellent written and verbal communication skills are required
Ability to work in team in diverse/ multiple stakeholder environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.