Payment Analyst

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Company: Payments Canada

Location: Ottawa, ON K1A 0A5

Description:

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2023 alone, our systems cleared approximately $112 trillion or $450 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

| Who we are

We are a public purpose, non-profit organization situated at the centre of Canada's payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.

Payments Canada - where our country connects:

Payments Canada - Who we are

| Our culture

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if

  • You love working with passionate, ambitious and collaborative colleagues.
  • You want to be challenged and lead unique initiatives.
  • You want to grow, develop and become a subject matter expert in your field.
  • You want your work to make an impact in your community and country.

Come and join us - where payments meet purpose!

| What we are looking for

The High Value Payment Systems Operations team provides business expertise to ensure the operational excellence of Canada's clearing and settlement infrastructure, and interfaces with member institutions to develop, maintain, and improve business processes (including rules and standards) that support the operation of the national clearing and settlement systems. The team also plays a key role in planning the evolution and future state of high value payments in Canada.

| A day in the life

Your responsibilities as a Payment Analyst will include but are not limited to:

Business Services and Operations:

  • Analyze the business needs of members and stakeholders in order to propose solutions to identify problems and identify opportunities for value added services.
  • Develop a strong understanding of Payments Canada's by-laws, rules and standards to ensure operational excellence.
  • Conduct ongoing Business Operations, Support, and monitoring of High Value Payment Systems.
  • Support small, cross-functional teams to support the coordination and execution of operational projects and annual initiatives.
  • Provide on-call support as needed to support operations and ensure timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.


Reporting:

  • Obtain data from multiple sources, analyzing information to develop reliable fact-based reports in support of various operational initiatives and ongoing activities.
  • Manage work related to assigned Payments Canada task forces, committees and working groups, including agenda management and acting as Secretary or Chair, undertaking research and analysis when required.


| What you need to be successful

  • Post-secondary education in a relevant area.
  • Minimum of three (3) years of progressive experience in a business administration, economics, or policy related position.
  • Experience in establishing and maintaining effective relationships with internal and external stakeholders.
  • Experience in or understanding of project management principles.
  • Ability to work outside of regular working hours based on operational requirements.
  • Ability to participate in an on-call rotation.
  • Occasional travel may be required.
  • Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada.


| You will really stand out with

  • ITIL Certification is considered an asset.
  • Experience in the financial industry is considered an asset.
  • Bilingualism (English and French) is considered an asset.


| Salary range

  • Based on qualifications and experience: $78,031 to 97,539.


Please submit your application by April 16, 2025.

| What's in it for you?

  • Flexible, hybrid (remote/office) environment.
  • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
  • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
  • Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
  • 26 weeks of paid maternity and parental leave top-up.
  • Rewards and recognition program.
  • Access to office gym facilities.
  • Internal and external professional development opportunities.
  • Fun team and organizational events.
  • Monthly all staff forums led by our Executive Leadership Team.


| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.

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