Senior Consultant -UI/UX Designer

This role is pivotal in driving discovery, design, workflows, and usability testing activities for both our internal and external applications. The ideal candidate will have a strong background in UX design and user research, along with a solid understanding of the software development lifecycle. Experience in building enterprise-level applications is essential.

Responsibilities:

• Collaborate with cross-functional teams and other designers to balance user needs and business requirements, ensuring we deliver user-centered experiences.
• Identify opportunities to optimize and simplify complex processes, reducing cognitive load and minimizing user errors.
• Utilize the existing Design System and UI styles to maintain design consistency across applications.
• Create clickable prototypes to test design assumptions and hypotheses.
• Work with multiple application teams to deliver project-required deliverables on time.
• Perform design quality assurance during development.
• Ensure that designs and code are accessible to all users.

Must-Haves:

• Extensive experience in designing enterprise-level applications.
• Experience conducting user research, including user interviews, usability testing, and creating user journey maps.
• Strong analytical and problem-solving skills, with the ability to translate complex research findings or user/business needs into actionable insights.
• Proficiency in interaction design, with a solid understanding of user-centered design principles and best practices.
• Excellent storytelling, communication, and collaboration skills, with the ability to present ideas and influence stakeholders effectively.
• Proficiency in design and prototyping tools.
• Knowledge of WCAG 2.1 accessibility guidelines.
• Bachelor's degree or certification in UX Design, Human-Computer Interaction, Human Factors, Psychology, or a related field.
• A minimum of 10 years of experience in UX design.
• A strong portfolio of enterprise applications explaining your role, methodology, problems solved, steps taken, learnings, and outcomes.
• LinkedIn profile.

Nice to Have:

• Experience with the PEGA suite of applications.
• Familiarity with Agile methodology.