Nursing Director of Nursing Support Services
Apply NowCompany: TrinityHealth
Location: Syracuse, NY 13210
Description:
Employment Type:
Full timeShift:
Description:
Job Summary:
The Director of Nursing Support Services is responsible for overseeing and optimizing nursing support operations across the healthcare facility. This role involves strategic planning, coordinating nursing support staff, and ensuring the delivery of high-quality patient care. The Nursing Director of Support Services is responsible for leading quality improvement initiatives within the nursing department and ensuring compliance with regulatory standards and best practices in patient care. This role involves working collaboratively with nursing leadership, clinical teams, and administrative staff to enhance patient safety, improve clinical outcomes, and promote a culture of excellence in nursing practice. The Director will work closely with nursing leadership, medical staff, and administrative teams to enhance service delivery, improve patient outcomes, and promote a positive work environment for nursing personnel.
Organization Highlights:
Key Responsibilities:
Qualifications:
Benefits:
Working Conditions:
Physical Requirements:
Ministry/Facility Information: Located in the heart of central New York, St. Joseph's is one of America's 50 Best Hospitals for Cardiac Surgery and one of America's 100 Best for Spine Surgery and Coronary Intervention according to Healthgrades. It is ranked by Consumer Reports among the top 15 heart surgery centers in the country, a designated Stroke Center, a U.S. News "Best Regional Hospital" and "Best Maternity Hospital". With a comprehensive range of primary-care practices, mental health services, women's and infants' care, and oncology services, St. Joesph's Health network offers a wide range of innovative, community-based health and wellness programs. Our high-quality specialty and mental health services aim to coordinate the continuum of care, as a compassionate healing presence to improve all aspects of health. Joining our team means becoming part of a nationally recognized, elite group of healthcare professionals who are passionate about patient care and supporting one another.
Annual Pay Range: $121,160 - $181,792
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Full timeShift:
Description:
Job Summary:
The Director of Nursing Support Services is responsible for overseeing and optimizing nursing support operations across the healthcare facility. This role involves strategic planning, coordinating nursing support staff, and ensuring the delivery of high-quality patient care. The Nursing Director of Support Services is responsible for leading quality improvement initiatives within the nursing department and ensuring compliance with regulatory standards and best practices in patient care. This role involves working collaboratively with nursing leadership, clinical teams, and administrative staff to enhance patient safety, improve clinical outcomes, and promote a culture of excellence in nursing practice. The Director will work closely with nursing leadership, medical staff, and administrative teams to enhance service delivery, improve patient outcomes, and promote a positive work environment for nursing personnel.
Organization Highlights:
- Our Trinity Health Culture: Our staff know, understand, incorporate & demonstrate our Trinity Health Mission, Values, Vision, through their actions, behaviors, practices & decisions.
- Leadership & Shared Governance: We believe in empowering our team members through open communication. We offer weekly Standout Check-Ins - ensuring leaders are accessible and engaged. Unit Practice Councils - encouraging collaboration and shared decision-making. Open-Door Guiding Principle - fostering transparency and inclusivityEvery employee has a voice, and we are committed to creating a supportive environment where leadership is accessible, and teamwork thrives.
- Well-Being: Professional & healthy atmosphere. Our staff are supported by a variety of resources for physical and mental health including an onsite 24 hr. fitness center free of charge.
- Professional Development: Strong education program, generous tuition allowance and clinical ladder incentives. We encourage job share opportunities to enhance satisfaction and growth.
- Work/Life: Negotiate a shift and schedule that works for you and allows options to balance work/life/school calendars.
- Safety: Practice in a safe environment with on campus parking for only $6 per pay.
Key Responsibilities:
- Provide leadership and oversight to nursing support services, ensuring alignment with organizational goals.
- Develop and implement policies and procedures to enhance nursing efficiency and patient care quality.
- Collaborate with nursing leadership to ensure adequate staffing levels and resource allocation.
- Monitor compliance with healthcare regulations and accreditation standards.
- Lead initiatives to improve patient satisfaction and clinical outcomes.
- Manage budgets and operational plans for nursing support services.
- Oversee recruitment, training, and professional development of nursing support staff.
- Work closely with interdisciplinary teams to improve workflow and patient care processes.
- Evaluate performance metrics and implement process improvements as needed.
Qualifications:
- Bachelor's degree in Nursing (BSN) required; Master's degree in Nursing or Healthcare Administration preferred.
- Current RN license in [State] (or ability to obtain upon hire).
- Minimum of 5-7 years of nursing leadership experience, preferably in support services or administration.
- Strong knowledge of healthcare regulations, accreditation requirements, and best practices in nursing management.
- Excellent leadership, communication, and problem-solving skills.
- Experience with budget management and resource allocation.
- Proficiency in healthcare technology and electronic health records (EHR) systems.
Benefits:
- Competitive salary based on experience.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with employer contributions.
- Paid time off and professional development opportunities.
- Supportive work environment with opportunities for career advancement.
Working Conditions:
- Full-time, salaried position.
Physical Requirements:
- Ability to sit, stand, or walk for extended periods.
- Ability to occasionally lift up to 15 pounds.
Ministry/Facility Information: Located in the heart of central New York, St. Joseph's is one of America's 50 Best Hospitals for Cardiac Surgery and one of America's 100 Best for Spine Surgery and Coronary Intervention according to Healthgrades. It is ranked by Consumer Reports among the top 15 heart surgery centers in the country, a designated Stroke Center, a U.S. News "Best Regional Hospital" and "Best Maternity Hospital". With a comprehensive range of primary-care practices, mental health services, women's and infants' care, and oncology services, St. Joesph's Health network offers a wide range of innovative, community-based health and wellness programs. Our high-quality specialty and mental health services aim to coordinate the continuum of care, as a compassionate healing presence to improve all aspects of health. Joining our team means becoming part of a nationally recognized, elite group of healthcare professionals who are passionate about patient care and supporting one another.
- The above statements are intended to describe the general nature & level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.
Annual Pay Range: $121,160 - $181,792
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.