Sr Principal Product Manager

Job Description

ACI Worldwide, a leader in global payments technology, offers software solutions that facilitate real-time, intelligent payments orchestration. These solutions enable banks, billers, and merchants to enhance and modernize their payment systems in a secure and efficient manner.

As the key leader of your product line(s), you will be responsible for clearly communicating, driving, and maintaining the product strategies, directions, and visions. You will ensure that the roadmaps and strategies for your assigned product lines are aligned with the overall ACI strategy. You will be responsible for consulting with clients to understand their card payment business challenges, often when they are unsure of their specific needs. You will provide guidance on how your products can help them address these issues and meet their requirements.

As the product champion, you will promote product adoption among customers and target markets by understanding and addressing pain points and problems promptly. Your goal will be to maximize the ROI for the product while collaborating with marketing and sales to support the GTM strategy and communicate the product's value proposition to both customers and prospects. Additionally, you will maintain a thorough understanding of the card payments industry and competition to identify opportunities and threats, leverage strengths, overcome weaknesses, and influence the overall ACI product strategy.

Essential Functions and Responsibilities

• Promotes innovation to achieve the company's strategic goals while ensuring the competitiveness of our products in the market.

• Gathers and validates stakeholder requirements. Conducts research and data collection to analyze and determine suitable solutions for stakeholders' market problems. Manages the entire requirements process, including documentation preparation and presentation.

• Oversees multiple product lines throughout their entire lifecycle (from inception to discontinuation) and manages pricing and packaging to enhance profit and market penetration.

• Functions as the primary Subject Matter Expert (SME) for their products and target market.

• Understands the competitive landscape of our product line from strategy to functional capabilities.

• Articulates and evangelizes the value proposition and positioning of the products, provides input to product marketing for the go-to-market (GTM) plan and supports the launch team.

• Drives the positioning and interaction of the products within the overall portfolio, ensuring seamless integration with other products, and promotes innovative solutions that align with the strategic objectives.

• Collaborates closely with software engineering teams and architects to guarantee that the deliverables will provide significant value to our markets.

• Establishes the cadence of the product release process for product lines in collaboration with Product Managers.

• Assists the launch team during product launch events, particularly in interactions with customers.

• Promotes market acceptance by advocating for the product line(s) with stakeholders, customers, and analysts.

• Demonstrates thought leadership by engaging in conferences, authoring blogs and white papers.

• Evaluates the effectiveness of launches

• Monitors operational Key Performance Indicators (KPIs) to design, deliver, implement and support the product line.

• Sets and consults with leadership on financial objectives for products. Develops comprehensive business cases. Monitors and tracks the financial performance of the products, forecasts future performance, and implements proactive measures to achieve financial targets.

• Comprehend and adhere to all corporate and product-specific compliance requirements for the product line.

• Ensures products comply with ACI security mandates and rules.

• Comprehend and comply with all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics, as well as annual company training.

• Perform other duties as assigned.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)

• Bachelor's degree or equivalent work experience

• 10+ years of experience as a product manager directly managing multiple product lines

• Experience creating your own, or working with marketing, to launch and promote products

• Experience consulting directly with clients to address their business problems using products

• Experience in the credit card/debit card processing banking ecosystem

Preferred Qualifications (Education, Experience, Competencies)

• Leading with a long-term vision and inspiring others.

• Building and maintaining strategic partnerships.

• Communicating complex ideas effectively to diverse audiences.

• Understanding and managing global market dynamics.

• Providing high-level mentorship to other product managers and leaders.

• Addressing complex problems with creative solutions.

Work Environment:

• Standard work environment

• Majority of time spent on PC (Phys. Req.)

• Travel required

Salary/Benefits: Competitive salary and comprehensive benefits plan.

ACI is an equal opportunity employer. We do not discriminate based on gender, race, or physical disability.

Visit careers.aciworldwide.com for all open job listings - refer to Requision #15750

#LI-LL

#LI-Remote