IT Analyst III - Enterprise Integration Specialist

Salary: $40.58 - $68.97 Hourly
Location : Salt Lake County, UT
Job Type: Full Time
Job Number: 44773
Agency: 150 Department of Government Operations
Unit: 0113 DGO DTS Innovation Citizen Portal
Opening Date: 04/10/2025
Closing Date: 4/17/2025 11:59 PM Mountain
FLSA: Exempt
Recruiter: Liz Vander Linden - evander@utah.gov - 801-957-7232
# of Openings: 1
Background Check: You must successfully pass a criminal history check.
Location: This position is currently a hybrid of both in-office (2 days a week in office required) and telework days. The office is located at the Utah Department of Government Operations, Division of Technology Services (DTS); 4315 South 2700 West, Taylorsville, UT 84129. Please note, a position's eligibility for telework is established by agency management and is subject to change at their discretion at any time and for any reason.
Schedule Code: AT - Executive/Professional Employees of Technology Services - This is a career service exempt at will position.
Benefits: This position is eligible for a full benefits package. See benefits tab below for details.
EEO Statement: The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, dial 711 or TTY: 800-346-4128.

Job Description
The Division of Technology Services (DTS) is looking for a highly motivated, energetic, self-starter to be an Enterprise Integration Specialist. This position will focus on delivering value to our partners statewide through close collaboration with DTS and agency stakeholders. The incumbent will help the integration team maintain enterprise API management and integration platforms as well as support a center of excellence for the usage of these platforms. This position will help agencies adopt the platforms.

This position is currently a hybrid of both in-office (2 days a week in office required) and telework days. The office is located at the Utah Department of Government Operations, Division of Technology Services (DTS); 4315 South 2700 West, Taylorsville, UT 84129. Please note, a position's eligibility for telework is established by agency management and is subject to change at their discretion at any time and for any reason.
The Integration Center of Excellence responsibilities include:

• Governing catalogs of internal and external APIs
• Gathering feedback from stakeholders on integration needs
• Enforcing best practices and requirements
• Supporting API gateways/proxies and improving technical architecture
• Auditing API implementations
• Improving API lifecycle governance
• Researching new technologies for system integration and producing proof of concept implementations

This job may be filled at either of the levels listed below. (Rate as listed or in accordance with DHRM Rules for current state employees.)

• Information Technology Analyst III, $40.58-$68.97 per hour
• Information Technology Analyst II, $34.23-$58.18 per hour

Why join our team?

We have great business partners who want to serve Utah citizens efficiently and effectively, while working within the guidance of their federal and state partners. This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team. You will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance.
Health Insurance - Public Employee Health Program (PEHP):

• 3 medical plan options. Choose a Traditional or High Deductible Health Plan. There is an Opt-Out Cash Benefit option for those that have other medical insurance coverage.
• 5 dental plan options, with an Opt-Out Cash Benefit option for those that have other dental insurance coverage.
• 4 vision plan options under EyeMed or OptiCare

Retirement - Utah Retirement Systems (URS):

• Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in the Tier I Public Employees System.
  • Employees hired on or after 7/1/2011 and who have never been in the URS retirement system have two options for retirement in the Tier II System.
  • Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k))
  • Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.
• Employer contributions to your 401(k) are vested after four years.

Paid Time Off:

• Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual, 4 hours sick).
• Annual leave amounts increase with years of service.
• We have 12 paid holidays.

The Agency

To learn more about The Division of Technology Services check us out Click here. The State's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements every day.

Responsibilities

• Maintain the integration platforms through which internal development teams will connect applications.
  
• Support capacity planning and management activities to ensure that the integration platforms will be able to handle current and future transaction volume.
  
• Help troubleshoot and resolve production issues related to the integration platforms. Support root cause analysis.
  
• Support product planning and roadmap definition.
  
• Define and analyze metrics that inform the success of enterprise integration.
  
• Proactively work with internal and external stakeholders to acquire a deep understanding of their requirements and business needs.
  
• Work closely with our internal product teams to ensure that the integration platforms can be used to enable the required use cases and scenarios across the organization.
  
• Coordinate the definition of API and integration strategy with stakeholders.
  
• Participate in the integration center of excellence.
  
• Facilitate training/community of practice sessions on best practices for building an API.
  
• Attend Q&A discussions with enterprise teams regarding API design.
  
• Document and ensure compliance with all organizational security requirements
  
• Support production releases of solutions.
  
• Support IT projects and initiatives to improve and enhance the platforms.
  
• Participate in user groups, committees, and other collaborative efforts to promote and educate the user community on the benefits of the platforms and services provided.
  
• Make recommendations to leadership about how the platforms can be improved or reworked to better serve our stakeholders.
  
• Review documentation, design, and architecture and get into the code when needed.

Qualifications

Preferred Qualifications

• Design, implementation, securing, and managing APIs
• API consumer applications
• Event-driven architectures and domain driven design
• Electronic data exchange standards
• Application troubleshooting and diagnostics
• REST, SOAP, GraphQL, and RPC
• JSON and XML
• Implementation of API gateway/proxy solutions
• Common API Testing Tools (Postman, SoapUI, or any equivalent tools)
• High availability, load balancing and failover configurations for IT platforms
• Designing and implementing an API platform for high traffic API solutions
• Integrating multiple systems and data mapping
• API management / Enterprise Service Bus / iPaaS technologies
• Agile methodologies and tools
• Working in an agile/scrum/SAFe environment

Supplemental Information

• Employment contingent on passing a drug screening and a background check.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Benefits:
The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: To access a Total Compensation Calculator in Excel format click

FMLA General Notice:
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01

ONLY APPLICANTS SELECTED FOR AN INTERVIEW WILL BE CONTACTED. As part of this application process, you must upload your resume into your application profile. Your answers to the questions on this application must be supported by your resume or work history. "See resume" or "see previous response" is not an acceptable response to any question. Please answer all questions fully. Failure to follow these terms may result in disqualification from further consideration for this position.

• I acknowledge I have read and understand the above statement

02

To ensure your potential employment with the Department of Government Operations does not violate the law (Utah Code 52-3-1), or agency policy; if you have any relatives employed with the Department of Government Operations, please list their name below and indicate your relationship. Please note that listing a relative will not automatically disqualify you from employment. If you have no relatives working for the Department of Government Operations, please enter "no relatives at DGO".
03

Which of the following technologies do you have experience with? (Check all that apply)

• REST
• SOAP
• GraphQL
• RPC
• JSON
• XML
• API gateways/proxies
• API lifecycle management platforms
• Enterprise service bus or integration engine
• iPaaS

04

For the technologies you selected in question 2, please indicate your years of experience level.

• Less than 1 year
• 1 - 2 years
• 3 - 4 years
• 5+ years

05

Please summarize your experience with API gateways/proxies, API lifecycle management platforms, enterprise service bus, integration engine, and/or iPaaS technologies.
06

Please indicate how you heard about this specific job posting.

• State of Utah job site (www.governmentjobs.com/careers/utah)
• Referred by a Friend or Family
• Indeed
• Other External Job Board or Site
• LinkedIn
• Social Media (Facebook, Twitter, etc.)
• DWS job website (www.jobs.utah.gov)
• Advertisement (Digital Ad, Billboard, Print, etc.)
• Professional Network (Association, Membership, Work Colleague)
• University Network (Handshake, School Job Board, Career Center, etc.)
• Contacted by a Recruiter
• Career or Job Fair
• Internship
• Interviewed for different position
• Internal communications (Agency/Division, etc.)
• Jobwise
• Other (not listed above)

Required Question