Mortgage Department Leader- Title commensurate with experience

Bankers' Bank is a fast-growing, state-chartered financial institution with over $1.5 billion in assets committed to assisting community banks with their payments and financial service needs for over 40 years. In addition to specializing in providing correspondent banking products and services to community banks we also provide bank holding company loans, commercial lending, leasing, secondary mortgage products, cash letter/cash management, investment trading, safekeeping and portfolio accounting, correspondent credit services, international services, bank card products, and risk management solutions. Bankers' Bank has offices in Madison, WI, Des Moines, IA, Chicago, IL, Indianapolis, IN and Dublin, OH.

Bankers' Bank is seeking a Mortgage Division Leader at our Madison, WI office. This position will manage and oversee the Community Mortgage division. They'll oversee department staff, set the direction, policies and guidelines that meet the strategic goals and Bank objectives, and ensure strict compliance with regulatory bodies and audits. Additionally, they'll develop and assist in business development strategies that will grow the volume of business.

Manage and Oversee the Community Mortgage Division

• Daily management and oversight of department staff.
• Set clear vision on team goals and coach leadership to achieve success.
• Establish and implement cross-training and staff development practices.
• Set direction, policies, and guidelines; and ensures implementation and execution of strategic and overall BB business objectives.
• Ensures that all operational related activities meet and/or exceed the standards set by industry regulators and will provide focus, consistency and continuity in operational and compliance processes.

Department Strategy & Leadership

• Works with executive management and mortgage management team to develop and implement strategic vision for future initiatives to ensure we continue to offer relevant products, pricing and services.
• Monitors and evaluates business trends for changing environments and opportunities within the industry.
• Communicate with our partner banks to evaluate needs and opportunities to assist them to be successful.

Financial

• Develops annual budget and implements/monitors continuously throughout year to ensure successful results.
• Provides financial reporting including board reporting, dashboards, KPIs, staffing models. Uses reporting to drive efficiencies and understand trends to recommend and implement improvements.
• Provides insight and oversight on products, services, pricing margins and fee structures to ensure profitability and desired volume mix.

Business Development/ Customer Satisfaction

• Oversees mortgage business development officers and in conjunction with correspondent bankers develops and implements business development strategies to grow new banks and increase volumes from existing banks.
• Works closely with mortgage management operational staff and business development officers to ensure excellent customer service and quick, fair resolutions to ensure customer satisfaction.

The ideal candidate will possess a bachelor's degree in business, accounting, finance, or another related field. 7-10 years overall mortgage lending experience in Secondary Market, Loan Servicing, Compliance, or Underwriting. 7+ years of leadership/ management experience along with financial (reporting, analysis, budgeting) and sales/ marketing skills.