Team Lead, ADAS Auto Technician (Austin, TX)

Who We Are: Sentric revolutionizes ADAS calibration by making it faster and more efficient to enhance safety and prevent accidents. We specialize in both static and dynamic ADAS calibrations, including cameras, radar, and other systems, using OEM diagnostic tools for precise and quality service. Our offerings extend to sensor replacement, module reprogramming, system resets, wheel alignment, and troubleshooting. Sentric technicians undergo rigorous training through accredited platforms, ensuring they are equipped with the latest ADAS knowledge and skills. Our strong OEM relationships keep us at the forefront of ADAS technologies and standards. Committed to precision, we use factory methods and tools to ensure vehicles are calibrated to OEM specifications, setting the industry standard for safety and accuracy.

Base Pay Range:
$35.00-$43.27

As a Team Lead, ADAS AutoTechnician, you will diagnose and complete ADAS calibrations. As Team Lead, you will lead the team members and oversee facility operations and equipment.

Primary responsibilities:

• Prepare and communicate customer quotes which includes a thorough OE repair process review.
• Perform wheel alignments.
• Complete Static ADAS calibrations following Company's defined and documented processes.
• Complete Dynamic ADAS calibrations and verifications following Company's defined and documented processes.
• Proactively communicate with customers, answer questions, and provide status updates in a professional manner.
• Trouble shoot vehicle problems and repair/replace worn or broken components/parts.
• Lead and execute daily operating processes to deliver high quality and efficient customer service.
• Monitor the daily production and performance of the facility.
• Prepare and transmit customer invoices with proper documentation.

Administration

• Assist with reporting on center performance in a timely basis.
• Complete software updates immediately or as required.
• Monitor supply levels and order as required.

Facilities and Equipment

• Calibrate equipment daily per manufacturer requirements.
• Control and maintain company's physical assets (building, equipment, inventory, etc.).
• Administer preventative maintenance and equipment repair needs.
• Develop and implement a daily plan for all jobs.

Leadership and Supervision

• Supervise and provide direction for center associates.
• Create a safe work environment by implementing company procedures and practices.
• Provide coaching and training to develop successful team members.
• Collaborate with leadership on employee initiatives to create an environment where team members are involved, empowered, and committed to the success of the Company.
• Manage labor hours and consult with leaders on budgetary and operational impact.
• Assist with scheduling staffing to meet the changing daily business needs.

Other duties as assigned.

Competencies Required

• Results Orientation
• Agility
• Initiative
• Detail-Orientation
• Critical Thinking
• Problem Solving
• Customer Focus

Position Requirements

• Minimum of 7 years of automotive repair experience.
• Minimum of 2 years ADAS calibration experience strongly preferred.
• High school or equivalent.
• Experience leading teams or projects preferred.
• I-CAR, ASE, or OEM certifications in ADAS, Electrical and Safety Systems preferred.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Strong customer service skills, including verbal and written communication.
• Ability to lead and operate in a team environment.
• Meet the requirements of Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
• Experience setting up and/or managing automotive repair/maintenance facilities desirable.

Physical Job Requirements

• Frequent Bending and crouching
• Standing for long periods of time

Drug Policy

• Sentric is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

Why Sentric: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Sentricis an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Sentric' s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.