Senior Manager, Platform Engineering
Apply NowCompany: Q2 Software, Inc.
Location: Austin, TX 78745
Description:
As passionate about our people as we are about our mission.
What We're All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
We're looking for a strategic, hands-on Senior Manager of Platform Engineering to lead a team of talented engineers building the foundational infrastructure, developer experience, and automation that powers our applications at scale. You will play a critical role in driving our platform vision, partnering closely with engineering, architecture, security, and operations teams to deliver a modern, scalable, and secure platform ecosystem.
A Typical Day:
Bring Your Passion, Do What You Love. Here's What We're Looking For:
Preferred:
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
What We're All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
We're looking for a strategic, hands-on Senior Manager of Platform Engineering to lead a team of talented engineers building the foundational infrastructure, developer experience, and automation that powers our applications at scale. You will play a critical role in driving our platform vision, partnering closely with engineering, architecture, security, and operations teams to deliver a modern, scalable, and secure platform ecosystem.
A Typical Day:
- Lead and mentor a high-performing team of platform engineers, fostering a culture of innovation, ownership, and continuous improvement.
- Define and execute the platform engineering strategy aligned with organizational goals.
- Own the design, implementation, and maintenance of core platform services, including CI/CD, container orchestration, secrets management, and infrastructure as code.
- Collaborate with engineering teams to enhance developer productivity and reliability through self-service tools and platforms.
- Drive platform adoption through well-defined APIs, documentation, and enablement programs.
- Ensure platform services meet SLOs around availability, performance, and security.
- Manage team capacity, hiring, career development, and performance management.
- Stay current with emerging technologies and industry best practices, evaluating and integrating tools and frameworks where appropriate.
- Own and manage operational excellence, including incident response, root cause analysis, and cost optimization.
Bring Your Passion, Do What You Love. Here's What We're Looking For:
- Typically requires a Bachelor's degree in Computer Science and a minimum of 10 years of related experience; or an advanced degree with 6+ years of experience; or equivalent relevant work experience.
- Typically requires 2-5 years managing and developing employees.
- Strong experience with cloud platforms (AWS, Azure, or GCP), Kubernetes, and infrastructure as code (e.g., Terraform, Pulumi).
- Deep understanding of CI/CD pipelines, containerization, and modern DevOps practices.
- Proven ability to build platforms that empower software teams to deliver features quickly and safely.
- Excellent leadership, communication, and cross-functional collaboration skills.
- Experience managing on-call rotations and operating production-grade infrastructure.
Preferred:
- Prior experience leading platform modernization or cloud migration initiatives.
- Familiarity with networking (e.g., Istio/Traefik), GitOps, and event-driven architectures.
- Experience with observability tools (e.g., Prometheus, Grafana, OpenTelemetry, Datadog).
- Background in financial services, fintech, or other regulated environments is a plus.
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs - "You Earned it"
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.