Manager, Enterprise Communications
Apply NowCompany: Nemours Children's Health
Location: Wilmington, DE 19805
Description:
Job Description
Nemours is seeking a Manager of Enterprise Communications to join our Nemours Children's Health team in the Delaware Valley.
The Manager of Enterprise Internal Communications, Delaware Valley, is responsible for partnering
with executive and senior leaders to develop and advance the Nemours Children's Health strategy
with associates in the Delaware Valley. The manager will partner with leaders and key departments
to advance organizational goals and associate engagement.
In partnership with the Director, the manager will develop and lead the execution of multi-channel
communication plans to align associates to our vision, priorities, and operating principles.
Duties include:
Counseling internal business partners and senior executives on internal communications
strategies. Partnering with leaders to develop and execute communications plans that
include a regular cadence of best-practice associate communications.
Leading in-person events such as Town Halls, Fireside Chats, and Rounding with leaders, and
supporting the development of manager messaging to enhance associate engagement.
Serving as the enterprise-wide MarCom account manager for internal business partners, such
as Nursing and Research. Developing and executing a communications roadmap for these
partners, working cross-functionally with Marketing and Communications colleagues when
needed.
Overseeing delivery of high-quality, relevant editorial content of weekly newsletters and
intranet landing pages, ensuring accuracy, timeliness and strategic alignment of information.
Collaborating with the Marketing Communications team to integrate the development of
strategic marketing, communications, public relations, social media, and community engagement efforts across Nemours Children's Health. Managing one direct report, an Enterprise Internal Communications specialist.
Essential Functions
1. Manage multiple, complex, deadline-driven, enterprise-wide Internal Communications projects from
strategic planning and creative development to production and delivery.
2. Serve as key advocate for Nemours associates in all communications and serve as liaison for the
associate viewpoint between associates and senior/executive leaders.
3. Develop and maintain successful relationships with executive and senior leaders and a deep
understanding of their goals. Must be seen as a trusted partner with executive presence.
4. Excellent writing and editing skills to ensure high-quality, relevant content for associates at all levels.
5. Manage Town Hall agendas, presentations and Q&A for the Delaware Valley leadership team, and
work with IT to ensure a seamless associate experience
6. Provide strategic direction to internal clients on using the most effective and efficient
communications processes and technology, along with oversight of editorial content and process.
7. Develop presentations, FAQ, manager talking points and messages to associates for key internal
projects, processes/policies or initiatives.
8. Oversee and guide content development and alignment for key internal deliverables.
9. Act as a liaison for department-wide projects supporting Delaware Valley when associates are the
primary audience. Collaborate with external affairs, community engagement, physician liaisons, and
other key areas when applicable.
10. Serve in Incident Command as a PIO in DE and other critical Incident Command roles.
11. Technologically savvy with advanced knowledge of Microsoft Office programs: Word, Teams,
PowerPoint and SharePoint. Knowledge of internal communications platform, FirstUp, a plus.
Requirements:
Bachelor's Degree required
Looking for a seasoned professional with 10+ years
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org.
Nemours is seeking a Manager of Enterprise Communications to join our Nemours Children's Health team in the Delaware Valley.
The Manager of Enterprise Internal Communications, Delaware Valley, is responsible for partnering
with executive and senior leaders to develop and advance the Nemours Children's Health strategy
with associates in the Delaware Valley. The manager will partner with leaders and key departments
to advance organizational goals and associate engagement.
In partnership with the Director, the manager will develop and lead the execution of multi-channel
communication plans to align associates to our vision, priorities, and operating principles.
Duties include:
Counseling internal business partners and senior executives on internal communications
strategies. Partnering with leaders to develop and execute communications plans that
include a regular cadence of best-practice associate communications.
Leading in-person events such as Town Halls, Fireside Chats, and Rounding with leaders, and
supporting the development of manager messaging to enhance associate engagement.
Serving as the enterprise-wide MarCom account manager for internal business partners, such
as Nursing and Research. Developing and executing a communications roadmap for these
partners, working cross-functionally with Marketing and Communications colleagues when
needed.
Overseeing delivery of high-quality, relevant editorial content of weekly newsletters and
intranet landing pages, ensuring accuracy, timeliness and strategic alignment of information.
Collaborating with the Marketing Communications team to integrate the development of
strategic marketing, communications, public relations, social media, and community engagement efforts across Nemours Children's Health. Managing one direct report, an Enterprise Internal Communications specialist.
Essential Functions
1. Manage multiple, complex, deadline-driven, enterprise-wide Internal Communications projects from
strategic planning and creative development to production and delivery.
2. Serve as key advocate for Nemours associates in all communications and serve as liaison for the
associate viewpoint between associates and senior/executive leaders.
3. Develop and maintain successful relationships with executive and senior leaders and a deep
understanding of their goals. Must be seen as a trusted partner with executive presence.
4. Excellent writing and editing skills to ensure high-quality, relevant content for associates at all levels.
5. Manage Town Hall agendas, presentations and Q&A for the Delaware Valley leadership team, and
work with IT to ensure a seamless associate experience
6. Provide strategic direction to internal clients on using the most effective and efficient
communications processes and technology, along with oversight of editorial content and process.
7. Develop presentations, FAQ, manager talking points and messages to associates for key internal
projects, processes/policies or initiatives.
8. Oversee and guide content development and alignment for key internal deliverables.
9. Act as a liaison for department-wide projects supporting Delaware Valley when associates are the
primary audience. Collaborate with external affairs, community engagement, physician liaisons, and
other key areas when applicable.
10. Serve in Incident Command as a PIO in DE and other critical Incident Command roles.
11. Technologically savvy with advanced knowledge of Microsoft Office programs: Word, Teams,
PowerPoint and SharePoint. Knowledge of internal communications platform, FirstUp, a plus.
Requirements:
Bachelor's Degree required
Looking for a seasoned professional with 10+ years
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org.