General Manager
Apply NowCompany: Pyramid Global Hospitality
Location: West Palm Beach, FL 33411
Description:
About Us
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description
Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.
At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!
Overview
Becoming a General Manager at The Belgrove Resort & Spa, under the esteemed umbrella of Pyramid Global Hospitality, presents a compelling opportunity for seasoned professionals seeking a rewarding leadership role. With spacious and luxurious room accommodations, the Belgrove Resort & Spa offers a premium guest experience, fostering positive reviews and ensuring robust revenues. The property's breathtaking beauty, set against the backdrop of gorgeous West Palm Beach, provides an unparalleled backdrop for your next career opportunity. Joining Pyramid Global Hospitality not only aligns professionals with a successful and respected brand but also opens doors to significant career advancement. The commitment to excellence, combined with the expansive portfolio of properties and the global recognition of Pyramid's People-First Culture, positions GM for a thriving career with limitless potential for growth and accomplishment in the dynamic hospitality industry. As the GM of the Belgrove Resort & Spa, the responsibilities encompass a multifaceted and dynamic role dedicated to ensuring the highest standards of excellence in the guest experience. Overseeing all aspects of the resort's operations, the GM is tasked with crafting and implementing strategic initiatives that enhance the resort's position as a premier destination. This includes managing financial performance, optimizing revenue streams, and fostering an environment of luxury and sophistication. Additionally, the GM plays a pivotal role in cultivating a world-class team, ensuring staff is aligned with the resort's service ethos and delivering unparalleled hospitality. Engaging with guests and maintaining a strong presence within the resort community is also integral, fostering a positive and memorable atmosphere for visitors. Overall, the Managing Director is instrumental in shaping the resort's identity, from its aesthetic appeal to its service culture, to position it as a standout destination in the luxury hospitality landscape and within the community of West Palm Beach. The GM:
Responsibilities: As the General Manager, you will be responsible for the overall operations, strategy, and growth of the hotel. This role requires strong leadership, strategic thinking, and exceptional management skills to ensure the resort's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals.
Strategic Leadership:
Team Leadership:
Operations Management:
Financial Management:
Guest Experience:
Facilities Management:
Regulatory Compliance:
Our Culture: Empowered to Make a Difference
Our Values: People First, Integrity, Excellence
Qualifications
To succeed in this role, you should have:
#KeyExec
Compensation Range
The compensation for this position is $210,000.00/Yr. - $230,000.00/Yr. based on qualifications and experience.
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description
Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.
At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!
Overview
Becoming a General Manager at The Belgrove Resort & Spa, under the esteemed umbrella of Pyramid Global Hospitality, presents a compelling opportunity for seasoned professionals seeking a rewarding leadership role. With spacious and luxurious room accommodations, the Belgrove Resort & Spa offers a premium guest experience, fostering positive reviews and ensuring robust revenues. The property's breathtaking beauty, set against the backdrop of gorgeous West Palm Beach, provides an unparalleled backdrop for your next career opportunity. Joining Pyramid Global Hospitality not only aligns professionals with a successful and respected brand but also opens doors to significant career advancement. The commitment to excellence, combined with the expansive portfolio of properties and the global recognition of Pyramid's People-First Culture, positions GM for a thriving career with limitless potential for growth and accomplishment in the dynamic hospitality industry. As the GM of the Belgrove Resort & Spa, the responsibilities encompass a multifaceted and dynamic role dedicated to ensuring the highest standards of excellence in the guest experience. Overseeing all aspects of the resort's operations, the GM is tasked with crafting and implementing strategic initiatives that enhance the resort's position as a premier destination. This includes managing financial performance, optimizing revenue streams, and fostering an environment of luxury and sophistication. Additionally, the GM plays a pivotal role in cultivating a world-class team, ensuring staff is aligned with the resort's service ethos and delivering unparalleled hospitality. Engaging with guests and maintaining a strong presence within the resort community is also integral, fostering a positive and memorable atmosphere for visitors. Overall, the Managing Director is instrumental in shaping the resort's identity, from its aesthetic appeal to its service culture, to position it as a standout destination in the luxury hospitality landscape and within the community of West Palm Beach. The GM:
Responsibilities: As the General Manager, you will be responsible for the overall operations, strategy, and growth of the hotel. This role requires strong leadership, strategic thinking, and exceptional management skills to ensure the resort's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals.
Strategic Leadership:
- Develop and execute a comprehensive strategic plan to drive the hotel's growth and profitability.
- Identify market trends, customer preferences, and competitive landscape to make informed business decisions.
- Set long-term goals and objectives for the hotel and work towards achieving them.
- Partners with the Community
Team Leadership:
- Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations".
- Lead a diverse team of department heads and staff, fostering a collaborative and motivated work environment.
- Provide guidance, mentoring, and development opportunities to team members.
- Encourage teamwork and open communication across all departments.
Operations Management:
- Oversee all operational departments including sales, front office, food & beverage, banquets, housekeeping, and more.
- Ensure smooth day-to-day operations by implementing efficient processes and procedures.
- Monitor service quality to maintain the highest standards of guest satisfaction.
Financial Management:
- Create and manage the hotel's budget, allocating resources appropriately to various departments.
- Monitor financial performance, analyze variances, and implement corrective actions as needed.
- Drive revenue generation through strategic pricing, upselling, and innovative offerings.
Guest Experience:
- Foster a guest-centric culture throughout the resort, prioritizing personalized service and exceptional experiences.
- Address guest concerns and feedback promptly, striving for continuous improvement.
- Implement initiatives to enhance guest satisfaction and loyalty.
Facilities Management:
- Ensure the maintenance and enhancement of the hotel's physical assets, including accommodations, amenities, and common areas.
- Implement sustainability initiatives to minimize the hotel's environmental impact.
Regulatory Compliance:
- Stay updated on local and national regulations related to the hospitality industry and ensure the hotel's compliance.
- Maintain health and safety standards for guests and staff.
Our Culture: Empowered to Make a Difference
- At Pyramid Global, we value, support, and recognize the unique contributions of each team member.
- Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.
Our Values: People First, Integrity, Excellence
- People First: A talented, diverse, and passionate team working together with respect.
- Integrity: Honesty and accountability to ourselves and colleagues.
- Excellence: Surpassing expectations through dedication and innovation.
Qualifications
To succeed in this role, you should have:
- A proven track record as a successful leader in a luxury or lifestyle hotel General Manager or Area Managing Director showing results of profits in sales, revenues, and all aspects of Food and Beverage.
- A minimum of 10+ years of progressive growth experience in full-service luxury hotels/resorts.
- A college degree or a combination of education and experience equivalent to a college degree, preferrably in Hospitality, or Travel & Tourism Management.
- Strong owner relationship skills.
- Exceptional leadership, communication, problem-solving abilities, and critical thinking skills.
- The flexibility to adapt to varying shifts, including weekends and holidays.
- A commitment to maintaining a positive and organized work environment.
#KeyExec
Compensation Range
The compensation for this position is $210,000.00/Yr. - $230,000.00/Yr. based on qualifications and experience.