Director of Global Technical Equipment

PixMob is a global leader in creating immersive experiences for live events. You may have seen 60,000 people light up the Super Bowl or a Coldplay concert. Our goal is to create collective joy for fans around the world.

At PixMob, we're more than just a workplace; we're a community. With a team of over 100 diverse and dynamic people, we're committed to fostering an environment where creativity, collaboration, and innovation thrive. Our culture is built on mutual support and encouragement.

About the role:

The Director, Global Technical Equipment leads the in-house manufacturing, maintenance, inventory management, and global deployment of PixMob gear and transmission equipment. This role ensures operational excellence, scalability, and quality while supporting world-class live events. The director will oversee a workforce of full-time and contractual employees, scaling resources as needed based on project volume and complexity. The ideal candidate will have a strong background in technical operations, manufacturing, and logistics, with the ability to drive continuous improvement and innovation.

Key Responsibilities:

Team & Resource Management:

• Lead, mentor, and develop a multidisciplinary team of technicians and operational staff to ensure productivity and collaboration.
• Oversee a workforce that includes both full-time and contract employees, adjusting labor resources efficiently based on project demand, seasonal fluctuations, and operational priorities.
• Establish and maintain clear performance metrics to drive accountability and continuous improvement within the team.
• Foster a culture of innovation, efficiency, and technical excellence by providing training, support, and career development opportunities.
• Work cross-functionally with R&D, Operations, Supply Chain, and Production teams to ensure smooth product development, testing, and deployment.

In-House Manufacturing:

• Direct the in-house manufacturing of PixMob's proprietary gear and technical equipment, ensuring high-quality production that meets technical requirements and industry standards.
• Manage Bill of Materials (BOMs), labor costs, and material sourcing to optimize production efficiency and cost-effectiveness.
• Implement and maintain lean manufacturing principles to reduce waste, improve process flow, and enhance overall efficiency.
• Drive automation and process improvement initiatives to scale operations effectively while maintaining product integrity.
• Ensure all products undergo thorough quality control checks before deployment to minimize defects and maintain reliability in live event environments.

Equipment Management & Maintenance:

• Develop and maintain a tracking system to monitor all PixMob gear, ensuring accurate inventory counts, location tracking, and asset condition monitoring.
• Implement proactive and preventive maintenance programs and conduct routine inspections to maximize equipment lifespan and reduce downtime.
• Troubleshoot and resolve technical issues quickly, working with both internal teams and external vendors as necessary.
• Establish clear repair and replacement protocols to ensure the readiness of all technical equipment for upcoming projects and events.

Global Project & Event Support and Fulfillment:

• Collaborate closely with show and event production teams to define and fulfill technical equipment requirements for global events.
• Ensure PixMob gear and deployment strategies align with industry standards, technical specifications, and customer expectations.
• Oversee logistics planning for the shipment, installation, and on-site technical support of equipment, ensuring smooth execution at events worldwide.
• Develop contingency plans and risk assessments to mitigate potential challenges in high-pressure live event environments.

Collaboration with R&D:

• Partner with the R&D team to facilitate the smooth transition of new product designs from prototyping to full-scale production.
• Provide critical feedback on product performance, usability, and manufacturability to drive improvements in existing and future products.
• Support testing and validation efforts to ensure products meet industry regulations, technical standards, and real-world performance expectations.
• Drive innovation by exploring new manufacturing techniques, materials, and technologies to enhance PixMob's product offerings.
• Drive gear and equipment standardization

Inventory & Budget Management:

• Develop and execute inventory management strategies to ensure optimal stock levels while preventing shortages or excess.
• Implement rigorous inventory tracking and auditing processes to maintain accuracy and efficiency.
• Oversee capital budget planning, ensuring cost-effective investments in materials, equipment, and infrastructure to support growth.
• Work with finance and procurement teams to negotiate favorable supplier terms, identify cost-saving opportunities, and maximize budget efficiency.

Qualifications & Experience:

• Technical degree in Electrical Engineering, Technical Operations, Supply Chain Management, a College degree in Stage Technique or any related field.;
• 8 to 10 years of experience in technical equipment management, manufacturing, logistics, or operations within the entertainment, technology, or event production industries.
• 5 to 8 years of leadership experience managing technical teams and large-scale operational projects.
• Deep knowledge of lighting, transmission equipment, and control systems, with a focus on durability and reliability in live event settings.
• Strong understanding of global supply chain, logistics, and fulfillment processes.
• Strong understanding of the entertainment industry

Key Skills & Attributes:

• Proven influential leadership
• Experienced in change management
• Proven ability to lead and develop high-performing teams in a dynamic environment.
• Strong project management and problem-solving skills, with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills to work effectively with cross-functional teams, vendors, and clients.
• High attention to detail, with a focus on quality, efficiency, and process optimization.
• Passion for technology, innovation, and delivering outstanding live event experiences.
• Spoken and written bilingualism (French and English). The person must be able to communicate in English (written and oral) since we have employees outside Quebec.

Inclusivity is at the heart of our culture. We welcome and value candidates from all backgrounds, identities, and experiences. Please note that our job posting uses simplified grammar to facilitate understanding across languages and is not intended to discriminate or promote bias between gender identities. Join us in creating a diverse and inclusive workplace where everyone feels respected and empowered.

If you are passionate about creating inspiring workspaces and fostering a culture of excellence, we would love to hear from you! Join us in shaping the future of PixMob. Apply now!

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