Quality Assurance Manager
Apply NowCompany: Merck Group
Location: Charlotte, NC 28269
Description:
Work Location: Charlotte, North Carolina
Shift:
Department: EL-FO-PCK Silica Materials, Quality and Product Engineering
Recruiter: Jennifer Lovell
This information is for internals only. Please do not share outside of the organization.
Your Role:
The Quality Assurance Manager is part of the Quality Assurance group and provides day to day Quality Engineering leadership of our Charlotte, NC analytical lab. The lab performs certificate of conformance reporting as well as general analytical support for our manufacturing site in South Carolina. Our products are highly engineered materials sold to the integrated circuit industry. In this role you are a key quality leader, working to ensure safe operations, high quality reporting to customers, efficient execution of lab activities, maintenance and calibration of equipment, equipment qualification, improvement of methods, and other lab-centric tasks to help drive continuous improvement.
Responsibilities include but are not limited to:
Who You Are:
Minimum Qualifications:
Preferred Qualifications:
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
Shift:
Department: EL-FO-PCK Silica Materials, Quality and Product Engineering
Recruiter: Jennifer Lovell
This information is for internals only. Please do not share outside of the organization.
Your Role:
The Quality Assurance Manager is part of the Quality Assurance group and provides day to day Quality Engineering leadership of our Charlotte, NC analytical lab. The lab performs certificate of conformance reporting as well as general analytical support for our manufacturing site in South Carolina. Our products are highly engineered materials sold to the integrated circuit industry. In this role you are a key quality leader, working to ensure safe operations, high quality reporting to customers, efficient execution of lab activities, maintenance and calibration of equipment, equipment qualification, improvement of methods, and other lab-centric tasks to help drive continuous improvement.
Responsibilities include but are not limited to:
- Direct management of the lab QA/QC personnel and lab safety performance.
- Facilitate the training of QC technicians.
- Monitor lab instrumentation performance, stability, calibration, and service requirements.
- Owner of all elements of the lab ISO 9001 Quality Management System, supporting the overall quality program for US based manufacturing.
- Respond to and support customer information requests and investigations.
- Use Quality tools such as SPC, 8D, and MSA.
- Manage tasks as required for QMS (Quality Management System) such as Control Plan, FMEA, Change Control, and Document Control.
- Coordinate, plan, schedule, lead, and resolve all types of Quality systems audits for the lab and manufacturing plant.
- Lead the Disposition Review Board (DRB) process to review Raw Material, Intermediate and Finished Goods and provide guidance for the disposition of non-conforming product.
- Lead projects to improve the in-process QC monitoring during manufacturing.
- Utilize statistical analysis and model-based problem solving to identify the root cause of problems.
- Team player in the lab to ensure overall lab success and continuous improvement.
- Less than 5% travel to Martin, SC to support our manufacturing site.
- Act as a Voice of the Customer to drive compliance to customer requirements and reduce/mitigate risks to customer product or processes.
Who You Are:
Minimum Qualifications:
- Bachelors Degree in Chemical Engineering, Chemistry, or other Engineering or Life Science discipline.
- 7+ years of manufacturing and quality lab experience.
- 2+ years of people management experience.
- 2+ years of experience with ISO Quality Management Systems and audits.
Preferred Qualifications:
- 5+ years' experience managing a quality control laboratory.
- Experience with customer relationship management.
- Experience in semiconductor or chemical manufacturing environment.
- ISO 9001 Quality Auditor Certification, American Society for Quality (ASQ) or Certified Quality Engineer (CQE).
- Strong communication skills.
- Strong organization skills.
- Strong time management skills.
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.