EMS Training Officer
Apply NowCompany: Nash County, NC
Location: Nashville, NC 27856
Description:
Salary : $73,671.00 - $118,640.00 Annually
Location : Nashville, NC
Job Type: Full Time
Job Number: 2025-00022
Department: Emergency Services
Division: Emergency Medical Services
Opening Date: 04/10/2025
Closing Date: Continuous
General Statement of Duties
Performs difficult technical and administrative work designing and administering a training program, the quality management/improvement program and all clinical affairs for the County emergency medical staff.
An employee in this class is responsible for serving as the Training Officer for the Emergency Medical Service, working through Field Training Officers to assure appropriate provision and recording of training activities of all agencies providing EMS services in the County, and administering the day-to-day training activities of the County's EMS staff. Work includes developing and either conducting training classes or contracting for trainers to provide training to departmental personnel; maintaining comprehensive training and certification records; directing Field Training Officers and overseeing the evaluation of new and existing employees and students' skills in the field; conducting continuing education and refresher courses; developing and conducting remediation programs; and working with staff to evaluate employee performance and review medical protocols. This position is responsible for quality assurance monitoring, compiling data and working with the Medical Director to assure staff skills are adequate and to revise and develop medical protocols and procedures.
In addition, the employee provides a variety of administrative, technical and operations management tasks. Work includes a variety of tasks assisting in management of the department, including participating in hiring, performance evaluation and disciplinary decisions; managing special projects; providing technical support for data systems and specialized equipment including hardware and software for specific EMS usages; and assisting the Emergency Medical Services Director with budget, equipment and supervisory functions for the division.
Paramedic work is subject to both inside and outside environmental conditions, extremes in temperatures, noise, vibrations, hazards associated with emergency medical work including exposures to fumes, odors, dusts, mists, gases, poor ventilation, and oils. Because of the nature of the work, the employee is exposed to human blood and is subject to the OSHA requirements on blood borne pathogens. Work is performed under general supervision by the EMS Manager and is evaluated through conferences, observations, reports from the Medical Director and feedback from citizens and staff.
Essential Duties and Tasks
Researches new technologies; writes specifications for purchasing technological improvements; assists the Operations Officer to correct hardware, software, network and equipment issues for departmental medical, computer and patient reporting software.
Plans and coordinates all emergency medical services training programs at the EMT basic through paramedic levels for department personnel; oversees maintenance of training records.
Oversees training for all EMS providers; coordinates training between the Medical Director, other agency training officers, instructors and the community college.
Prepares training instructional content and conducts training, or arranges training by others, on various topics relevant to the work of employees; documents training conducted.
Reviews documentation on calls and treatment provided to look for trends in care and treatment concerns; works with the Medical Director to address training issues, protocol changes or scope of practice issues and makes revisions and changes in the same with EMS Director's approval; conducts and oversees remediation programs for EMS employees with noted skills deficiencies.
Visits local fire departments or agencies to ensure quality of First Responder continuing education programs.
Participates in the hiring, performance evaluation and disciplinary actions for division employees; assures technical evaluations for new employees and employees being re-credentialed are conducted; maintains training records.
Attends classes and seminars to stay abreast of changing regulations, consults with state personnel and assures that County's practices and procedures remain complaint with state regulations.
Responds to major incidents as a paramedic during times of staffing shortages or during any major incident to evaluate field personnel and to assist in the emergency.
ADDITIONAL JOB DUTIES
Assists in emergency operations center, public information and billing office as needed.
Performs related duties as required.
Knowledges, Skills and Abilities
Thorough knowledge of procedures and techniques for administering emergency medical care and of anatomy and physiology.
Considerable knowledge of management, leadership, administrative supervisory principles and practices including coaching, motivating, and communicating, and skills to use effectively.
Considerable knowledge of training techniques and adult learning.
Considerable knowledge of equipment and materials utilized in providing emergency care.
Skills in planning, organizing, and supervising a large and complex division; developing and organizing programs and activities to achieve the level of emergency medical services required by the citizens.
Ability to interpret, explain and apply a wide variety of policies, procedures, and regulations
Skill in conveying principles and practices of emergency medical care to students.
Ability to develop lesson plans and to organize material to teach personnel.
Ability to communicate effectively and tactfully with a wide variety of personnel (both orally and in written form).
Ability to meet health and fitness standards.
Ability to accurately record services provided.
Ability to administer necessary medical under stressful conditions.
Ability to establish and maintain accurate records of program activities.
Ability to maintain confidentiality of patients and students.
Desirable Education and Experience
Associate's Degree from an accredited college or university in Emergency Medical Services or other relevant area with 5 years of Paramedic experience in Emergency Medical Services, including some supervisory and training experience; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities to perform the duties of the position; knowledge of Emergency Medical Dispatch procedures. Instructor certifications in such courses as ACLS, CPR, ITLS, PALS, PEEP; certified as a Level II Emergency Medical Instructor as approved by the State of North Carolina
INSURANCE PROGRAMS
Group Health Insurance
Nash County provides full time and part-time benefit eligible employees working 30 plus hours per week with Health Insurance coverage with the North Carolina State Health Plan
Included in each selection is:
Health Insurance may become effective for employees the first day of the month following employment.
Group Dental Insurance
Nash County provides full-time and part-time regular employees working 30 plus hours per week. Dental Insurance becomes effective for employees the first day of the month following the 30th day of employment.
Group Life Insurance
Nash County provides term Life Insurance for full-time and part-time regular employees working 30 or more hours per week.
Life insurance is paid for you by Nash County and pays your beneficiary one time your annual salary not to exceed $200,000 in the event of your death. Accidental death and dismemberment coverage is also provided.
Life Insurance becomes effective the first day of the month following 30 days of employment. Voluntary supplemental term life insurance coverage for you, your spouse or your dependent children is also available - please see the Human Resources Department for more details.
Short Term Disability Insurance
Nash County provides active full-time regular employees working 30 plus hours per week the option to purchase Short Term Disability Insurance.
Short Term Disability Insurance may cover up to 70% of an employee's monthly salary with a maximum of $2,000 per month, in the event of an injury or illness, for up to 13 weeks.
FINANCIAL PROGRAMS
Retirement
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 Deferred Compensation
The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
Special Separation Allowance
The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.
125 Flexible Benefit Plan
Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.
Direct Deposit
Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
Credit Union
Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as spouse, children, stepchildren, brothers, sisters, and parents can all become members.
Employees of both the Departments of Social Services and Public Health are eligible to join the State Employees Credit Union.
LEAVE PROGRAMS
Vacation Leave
For regular full-time County employees, vacation leave accrues based on length of service. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.
Sick Leave
For regular full-time County employees, sick leave accrues at 8.0 hours per month. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
Holidays
The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year.
The following holidays are observed:
Military Leave
Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year.
Active Duty - Reserves and National Guard - Ten paid workdays upon activation.
Civil Leave
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
Family Medical Leave Act
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
OTHER PROGRAMS
Employee Assistance Program (EAP)
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
Wellness Center and Telemedicine
We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.
All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.
NOTICE OF PRIVACY PRACTICES
The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.
Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.
Nash County is an Equal Opportunity Employer/Provider
In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).
Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.
To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
1. mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
2. fax: (202) 690-7442; or
3. email: program.intake@usda.gov
USDA is an equal opportunity provider, employer, and lender.
Location : Nashville, NC
Job Type: Full Time
Job Number: 2025-00022
Department: Emergency Services
Division: Emergency Medical Services
Opening Date: 04/10/2025
Closing Date: Continuous
General Statement of Duties
Performs difficult technical and administrative work designing and administering a training program, the quality management/improvement program and all clinical affairs for the County emergency medical staff.
An employee in this class is responsible for serving as the Training Officer for the Emergency Medical Service, working through Field Training Officers to assure appropriate provision and recording of training activities of all agencies providing EMS services in the County, and administering the day-to-day training activities of the County's EMS staff. Work includes developing and either conducting training classes or contracting for trainers to provide training to departmental personnel; maintaining comprehensive training and certification records; directing Field Training Officers and overseeing the evaluation of new and existing employees and students' skills in the field; conducting continuing education and refresher courses; developing and conducting remediation programs; and working with staff to evaluate employee performance and review medical protocols. This position is responsible for quality assurance monitoring, compiling data and working with the Medical Director to assure staff skills are adequate and to revise and develop medical protocols and procedures.
In addition, the employee provides a variety of administrative, technical and operations management tasks. Work includes a variety of tasks assisting in management of the department, including participating in hiring, performance evaluation and disciplinary decisions; managing special projects; providing technical support for data systems and specialized equipment including hardware and software for specific EMS usages; and assisting the Emergency Medical Services Director with budget, equipment and supervisory functions for the division.
Paramedic work is subject to both inside and outside environmental conditions, extremes in temperatures, noise, vibrations, hazards associated with emergency medical work including exposures to fumes, odors, dusts, mists, gases, poor ventilation, and oils. Because of the nature of the work, the employee is exposed to human blood and is subject to the OSHA requirements on blood borne pathogens. Work is performed under general supervision by the EMS Manager and is evaluated through conferences, observations, reports from the Medical Director and feedback from citizens and staff.
Essential Duties and Tasks
Researches new technologies; writes specifications for purchasing technological improvements; assists the Operations Officer to correct hardware, software, network and equipment issues for departmental medical, computer and patient reporting software.
Plans and coordinates all emergency medical services training programs at the EMT basic through paramedic levels for department personnel; oversees maintenance of training records.
Oversees training for all EMS providers; coordinates training between the Medical Director, other agency training officers, instructors and the community college.
Prepares training instructional content and conducts training, or arranges training by others, on various topics relevant to the work of employees; documents training conducted.
Reviews documentation on calls and treatment provided to look for trends in care and treatment concerns; works with the Medical Director to address training issues, protocol changes or scope of practice issues and makes revisions and changes in the same with EMS Director's approval; conducts and oversees remediation programs for EMS employees with noted skills deficiencies.
Visits local fire departments or agencies to ensure quality of First Responder continuing education programs.
Participates in the hiring, performance evaluation and disciplinary actions for division employees; assures technical evaluations for new employees and employees being re-credentialed are conducted; maintains training records.
Attends classes and seminars to stay abreast of changing regulations, consults with state personnel and assures that County's practices and procedures remain complaint with state regulations.
Responds to major incidents as a paramedic during times of staffing shortages or during any major incident to evaluate field personnel and to assist in the emergency.
ADDITIONAL JOB DUTIES
Assists in emergency operations center, public information and billing office as needed.
Performs related duties as required.
Knowledges, Skills and Abilities
Thorough knowledge of procedures and techniques for administering emergency medical care and of anatomy and physiology.
Considerable knowledge of management, leadership, administrative supervisory principles and practices including coaching, motivating, and communicating, and skills to use effectively.
Considerable knowledge of training techniques and adult learning.
Considerable knowledge of equipment and materials utilized in providing emergency care.
Skills in planning, organizing, and supervising a large and complex division; developing and organizing programs and activities to achieve the level of emergency medical services required by the citizens.
Ability to interpret, explain and apply a wide variety of policies, procedures, and regulations
Skill in conveying principles and practices of emergency medical care to students.
Ability to develop lesson plans and to organize material to teach personnel.
Ability to communicate effectively and tactfully with a wide variety of personnel (both orally and in written form).
Ability to meet health and fitness standards.
Ability to accurately record services provided.
Ability to administer necessary medical under stressful conditions.
Ability to establish and maintain accurate records of program activities.
Ability to maintain confidentiality of patients and students.
Desirable Education and Experience
Associate's Degree from an accredited college or university in Emergency Medical Services or other relevant area with 5 years of Paramedic experience in Emergency Medical Services, including some supervisory and training experience; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities to perform the duties of the position; knowledge of Emergency Medical Dispatch procedures. Instructor certifications in such courses as ACLS, CPR, ITLS, PALS, PEEP; certified as a Level II Emergency Medical Instructor as approved by the State of North Carolina
INSURANCE PROGRAMS
Group Health Insurance
Nash County provides full time and part-time benefit eligible employees working 30 plus hours per week with Health Insurance coverage with the North Carolina State Health Plan
Included in each selection is:
- Preventative Care Coverage
- Prescription Coverage
- Chiropractic Coverage
Health Insurance may become effective for employees the first day of the month following employment.
Group Dental Insurance
Nash County provides full-time and part-time regular employees working 30 plus hours per week. Dental Insurance becomes effective for employees the first day of the month following the 30th day of employment.
Group Life Insurance
Nash County provides term Life Insurance for full-time and part-time regular employees working 30 or more hours per week.
Life insurance is paid for you by Nash County and pays your beneficiary one time your annual salary not to exceed $200,000 in the event of your death. Accidental death and dismemberment coverage is also provided.
Life Insurance becomes effective the first day of the month following 30 days of employment. Voluntary supplemental term life insurance coverage for you, your spouse or your dependent children is also available - please see the Human Resources Department for more details.
Short Term Disability Insurance
Nash County provides active full-time regular employees working 30 plus hours per week the option to purchase Short Term Disability Insurance.
Short Term Disability Insurance may cover up to 70% of an employee's monthly salary with a maximum of $2,000 per month, in the event of an injury or illness, for up to 13 weeks.
FINANCIAL PROGRAMS
Retirement
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 Deferred Compensation
The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
Special Separation Allowance
The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.
125 Flexible Benefit Plan
Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.
- Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
- Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
Direct Deposit
Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
Credit Union
Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as spouse, children, stepchildren, brothers, sisters, and parents can all become members.
Employees of both the Departments of Social Services and Public Health are eligible to join the State Employees Credit Union.
LEAVE PROGRAMS
Vacation Leave
For regular full-time County employees, vacation leave accrues based on length of service. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.
Sick Leave
For regular full-time County employees, sick leave accrues at 8.0 hours per month. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
Holidays
The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year.
The following holidays are observed:
- New Year's Day,
- Martin Luther King, Jr. Day,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and the day after, and
- Three (3) days at Christmas.
Military Leave
Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year.
Active Duty - Reserves and National Guard - Ten paid workdays upon activation.
Civil Leave
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
Family Medical Leave Act
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
OTHER PROGRAMS
Employee Assistance Program (EAP)
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
Wellness Center and Telemedicine
We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.
All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.
NOTICE OF PRIVACY PRACTICES
The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.
Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.
Nash County is an Equal Opportunity Employer/Provider
In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).
Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.
To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
1. mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
2. fax: (202) 690-7442; or
3. email: program.intake@usda.gov
USDA is an equal opportunity provider, employer, and lender.