IT Systems Engineer

About Column

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, SoFi, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.

At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!

The opportunity

As an IT Systems Engineer at Column, you'll ensure the secure and reliable operation of our enterprise technology ecosystem, enabling our team to deliver modern banking infrastructure to financial innovators. You will be the frontline of our Technology Operations (TechOps) function, implementing hardware and software solutions that will help our team work efficiently while also maintaining the high security standards required in a banking environment.

This role reports directly to the Head of Technology Operations, and requires an in-person presence in our Presidio-based office at least 4-5 days a week. It also will entail regular travel to our Chico-based office, and periodic travel to San Jose and Los Angeles.

What you'll do

• Maintain and optimize our endpoint management system, ensuring devices are compliant, secure, and consistently operational.
• Provide responsive technical support to our team members, quickly diagnosing and resolving issues for both in-office and remote employees
• Partner with Engineering and Business teams to develop automated workflows that enhance employee productivity and operational efficiency
• Configure and maintain secure cloud infrastructure using AWS, Kubernetes, Terraform, and other modern automation tools
• Conduct proactive system health assessments to identify and mitigate potential issues before they impact operations
• Implement and test disaster recovery protocols to ensure business continuity in line with banking regulations
• Stay updated on the latest technological trends and tools that can enhance user (employee) experience and operational efficiency.
• Responsible for identifying, assessing, and managing the risk associated with activities by adhering to policies and procedures established by the Bank and reporting issues identified to management

What you'll need to be successful

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 4-6 years of experience in IT, Technology Operations or related function
• Experience with macOS/Windows scripting languages and the ability to write scripts for endpoint management and automation
• Experience working with and managing Okta, AWS, GSuite, Jamf, Microsoft Intune and other SaaS products.
• Knowledge of Kubernetes, Terraform and other tooling
• Skilled at detecting and resolving technical issues with a focus on effective problem-solving.
• Highly self-motivated and skilled at prioritizing within a fast-paced, dynamic work environment.
• Jamf 200 and up or Okta certifications a plus

What you'll get from us

• Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
• Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
• FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
• 401k plan, including self-directed brokerage options
• Flexible time-off policy - take the time off that you want and need to relax and recharge
• 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
• Catered lunches and dinners for SF employees
• Commuter benefits
• Regular team building events, including annual offsite

Pay transparency

Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

The annual base salary range for this position is $125,000 - $150,000 + equity.

We look forward to hearing from you

Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.

If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.

We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.