TikTok Shop - Global Key Account Category Operation Account Specialist
Apply NowCompany: TikTok
Location: Seattle, WA 98115
Description:
Responsibilities
About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We are looking for experienced Category Operation Account Specialist to bring their passion for the category, and their e-commerce experience to help brands find scale on TikTok Shop. Global brands are our key strategic partners, and we need a dedicated team to provide the best service to them. The team will play a critical role in establishing and leading strategic commerce partnerships between TikTok and the world's top-tier brands.
Our ideal candidate is an entrepreneur who possesses strong communication, ownership, a growth mindset with obsession to deliver results. This person will be a team player, with experience in managing enterprise accounts, open to learning new skills and developing expertise in content commerce, and demonstrate a proven track record of delivering results and problem-solving effectively in a fast moving environment. We are looking for those who are excited to be a part of something big - and welcome those with passion for e-commerce, or for operating on the cutting edge of commerce and technology.
Responsibilities:
- Discover innovative collaborative models that align with merchants' short-term and long-term development plans, invest platform resources effectively and efficiently, and execute business development strategy by deeply understanding the TikTok Shop proposition and ecosystem, as well as the needs and decision drivers for brands
- Employ a consultative approach - coach and enable your brands to grow their business with the right tools, process, and partnership model
- Be an operator - leverage data and analysis to forecast the business and work cross-functionally to resolve challenges across merchandising, logistics, product, and platform
Qualifications
Minimum Qualifications:
- 1-3 years' experience in e-commerce in Brand-driven categories
- Experience forecasting and delivering against sales, GMV, or related commercial targets at category, account, or brand level
- Experience advising and guiding brands to optimize and scale their e-commerce or digital business
- Ability to thrive in a rapid, agile, and often ambiguous environment with a growth mindset
- Attention to detail, affinity for analytics, and strong problem solving skills
Preferred Qualifications:
- A combination of experience on both the platform or retail side, and the brand or merchant side
- Experience with TikTok or other content-driven platforms or content-based commerce on either brand or platform side
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $88920 - $144400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We are looking for experienced Category Operation Account Specialist to bring their passion for the category, and their e-commerce experience to help brands find scale on TikTok Shop. Global brands are our key strategic partners, and we need a dedicated team to provide the best service to them. The team will play a critical role in establishing and leading strategic commerce partnerships between TikTok and the world's top-tier brands.
Our ideal candidate is an entrepreneur who possesses strong communication, ownership, a growth mindset with obsession to deliver results. This person will be a team player, with experience in managing enterprise accounts, open to learning new skills and developing expertise in content commerce, and demonstrate a proven track record of delivering results and problem-solving effectively in a fast moving environment. We are looking for those who are excited to be a part of something big - and welcome those with passion for e-commerce, or for operating on the cutting edge of commerce and technology.
Responsibilities:
- Discover innovative collaborative models that align with merchants' short-term and long-term development plans, invest platform resources effectively and efficiently, and execute business development strategy by deeply understanding the TikTok Shop proposition and ecosystem, as well as the needs and decision drivers for brands
- Employ a consultative approach - coach and enable your brands to grow their business with the right tools, process, and partnership model
- Be an operator - leverage data and analysis to forecast the business and work cross-functionally to resolve challenges across merchandising, logistics, product, and platform
Qualifications
Minimum Qualifications:
- 1-3 years' experience in e-commerce in Brand-driven categories
- Experience forecasting and delivering against sales, GMV, or related commercial targets at category, account, or brand level
- Experience advising and guiding brands to optimize and scale their e-commerce or digital business
- Ability to thrive in a rapid, agile, and often ambiguous environment with a growth mindset
- Attention to detail, affinity for analytics, and strong problem solving skills
Preferred Qualifications:
- A combination of experience on both the platform or retail side, and the brand or merchant side
- Experience with TikTok or other content-driven platforms or content-based commerce on either brand or platform side
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $88920 - $144400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request