Business Analyst

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Company: Hyertek

Location: Washington, DC 20011

Description:

HyerTek is a Washington-based technology company delivering innovative and customized solutions to federal government agencies and commercial enterprises. We specialize in leveraging cutting-edge technologies to drive digital transformation and operational efficiency.

Founded on the principles of excellence, integrity, and client success, HyerTek has established itself as a trusted partner for organizations seeking to modernize their systems and enhance their technological capabilities. Our team of dedicated professionals combines deep technical knowledge with a thorough understanding of our clients' unique challenges and objectives.

At HyerTek, we believe that the right technology solutions should not just meet today's needs but anticipate tomorrow's challenges. Our collaborative approach ensures that we work closely with our clients to develop and implement solutions that drive meaningful results and provide lasting value.

The Role

We are seeking a skilled Business Analyst to serve as the critical bridge between our clients and technical teams. This role involves analyzing business processes, identifying technology solution requirements, and ensuring that implemented systems effectively meet organizational needs. The ideal candidate will combine analytical expertise with excellent communication skills to translate complex business challenges into clear technical requirements.

Key Responsibilities Requirements Analysis
  • Conduct stakeholder interviews, workshops, and surveys to gather business requirements
  • Analyze and document current business processes, systems, and data flows
  • Identify opportunities for process improvement and technology optimization
  • Create detailed business requirements documents, user stories, and acceptance criteria
  • Develop use cases, process models, and workflow diagrams to visualize requirements
  • Validate requirements with stakeholders to ensure alignment with business objectives
  • Collaborate with technical teams to ensure feasibility of proposed solutions

Solution Development and Implementation
  • Partner with development teams to translate business requirements into functional specifications
  • Create and maintain requirements traceability matrices to track implementation progress
  • Participate in system design and architecture discussions to represent business needs
  • Support testing efforts by developing test cases and scenarios based on business requirements
  • Identify and manage scope changes, evaluating impacts and communicating with stakeholders
  • Facilitate user acceptance testing and capture feedback for system improvements
  • Create user documentation and provide training to end users on new systems and processes

Business Process Improvement
  • Analyze existing business processes to identify inefficiencies and bottlenecks
  • Recommend process improvements based on best practices and industry standards
  • Develop metrics and KPIs to measure process and system performance
  • Create cost-benefit analyses for proposed business and technology changes
  • Support change management activities to facilitate adoption of new processes
  • Monitor implemented changes to ensure they achieve desired business outcomes
  • Serve as a liaison between business stakeholders and technology teams

Required Qualifications
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
  • 3-5 years of experience as a Business Analyst in a technology environment
  • Demonstrated proficiency in requirements gathering, documentation, and management
  • Experience with business process modeling techniques and tools (BPMN, UML, etc.)
  • Strong knowledge of requirements management and documentation tools (JIRA, Confluence, etc.)
  • Experience creating detailed functional specifications, user stories, and use cases
  • Excellent analytical and problem-solving abilities
  • Superior written and verbal communication skills
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Experience in facilitating workshops and eliciting requirements from diverse stakeholders
  • Knowledge of Agile and Waterfall development methodologies
  • Familiarity with data analysis and reporting tools
  • Experience with federal government agencies and their procurement processes preferred
  • Professional certification (CBAP, IIBA, etc.) a plus
  • U.S. Citizenship required
  • Must be located in the Washington DC Metro Area

Work Location: Hybrid (Rockville, MD up to 3 days per week)

Equal Opportunity Employer HyerTek is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other status protected by law.

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