Manager - Durable Medical Equipment

Overview

Manager - Naperville - Durable Medical Equipment

Position Highlights:

• Full-Time, 40 hours/week
• Hours: Monday-Friday; 8:00am - 4:30pm
• Location: Naperville
• Travel: to other sites in region for coverage as needed

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met

Responsibilities

The DME Manager will be responsible for managing DME Deparrment. Acts as a role model for all other care givers in the coordination of patient care.

• Physician Governance/Leadership: Collaborates with physicians on accomplishing Practice goals: financial targets, quality/patient satisfaction targets. Keeps physicians informed on progress toward goal accomplishment. Communicates with physicians organizational initiatives, policies, and assists them in interpretation and working within organizational parameters.
• Planning: Organizes/budgets resources (people, equipment, materials) to deliver effective patient care. Reviews Practice site goals and arranges work to accomplish goals. Develops short range targets as indicators toward reaching goals.
• Controlling: Reviews financial and patient outcomes and assures outcomes fall within acceptable pre-determined limits. Trends data and investigates outliers to determine if action is warranted for correction and prevention.
• Human Resources: Plans for acquisition, alignment, and engagement of human resources through selection, on-boarding, coaching, appraisal, and development. Seeks to create an environment with emphasis on team work in accomplishing the mission and goals of the Practice and DMG. Appropriately seeks guidance in assistance with human resource concerns.
• Patient Satisfaction: Assesses the patient experience through various methodologies of collecting information from patients. Tracks complaints and responds to address complaints in a timely manner. Works toward recovering and ensuring the needs of patients are met. Appropriately educates the patient on policies in order to enhance and prevent misunderstandings. Brings issues forward to Directors for resolutions that are based in organizational systems.
• Duly Activities: Member of the Management Team, representing their Practice to other management associates. May participate in Ad Hoc or Standing Committees. Representative of in the community at large.

Qualifications

• Experience in DME required
• Respiratory Therapist preferred
• CPR Certified
• One year of supervisory experience preferred.
• Knowledge of OSHA, HIPPA, Nurse Practice Act, and Employment legislation.

The compensation for this role includes a base pay range of $67,953-$101,930, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.