Quality Clinic Investigation Manager (Onsite)

Date Posted:
2025-04-10
Country:
United States of America
Location:
PW715: Asheville Site W Asheville Greenfield Site TBD , Asheville, NC, 28803 USA
Position Role Type:
Onsite

Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tightknit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

The selected candidate will support the Asheville site by serving as a focal point that works with Engineering, Customer Support, Procurement, and other functional disciplines to drive the quality signature in support of product delivery for critical high precision engine components. This position requires innovative approaches to problem solving, the ability to develop timely action plans for resolution while executing and driving the tactical execution of the quality management system. Requires quality system knowledge, familiarity with SAP System transactions, and the ability to query data from SAP and Solumina database systems.

What You Will Do:

• Oversight of the Escape Management Process(s) for the assigned organization.
• Manage Problem Resolution Team (PRTs) for escapes.
• Manage customer return process for site.
• Manage tracking of escape corrective actions for site.
• Drive personal improvement in RCCA & 8D competency.
• Participate in Quality Clinic and RCCA Discipline process improvement events.
• Foster and maintain cooperative relationship with Program Quality, Product Recall, DCMA, and leverage clinic to clinic interaction across the enterprise.

Qualifications You Must Have:

• BS in an Engineering or Manufacturing related field or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Familiarity with 8D & RCCA is required.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer:

• Ability to understand and interpret engineering technical data, such as manufacturing or part drawings, to provide guidance to cross functional teams.
• Must have excellent written and verbal communication skills, as well as, strong presentation, planning, problem solving, organizational, project management and decision-making skills.
• Work experience with government regulatory agencies.
• Knowledge of aerospace quality standards including AS9100, AS9102, & ISO.
• Demonstrated ability to interface with all levels of management, external customers, and government agencies.
• Certification in Red-X / 6 Sigma / similar data driven problem solving approach preferred.

Learn More & Apply Now:
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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