RTH-005964 Client Relations Director JO-2503-561716
Apply NowCompany: Jobscience
Location: New York, NY 10025
Description:
Client Relations Director - Information Governance & Records Management
Are you an experienced leader in records management and information governance looking to make a meaningful impact in a prestigious law firm? We are seeking a Client Relations Director to oversee the full lifecycle of records management, ensuring compliance, security, and efficiency in handling electronic and physical records.
About the Role:
As the Client Relations Director, you will play a critical role in managing the firm's records programs, overseeing file transfers, and implementing policies that align with best practices and regulatory requirements. You will collaborate closely with senior leadership, including Co-General Counsel and Privacy and Data Security teams, to enhance the firm's information governance efforts.
Key Responsibilities:
This is an exciting opportunity to lead a critical function within a highly respected law firm. You'll have the chance to shape the firm's information governance strategy, collaborate with top legal professionals, and contribute to a culture of excellence in client service and compliance.
If you are a strategic thinker with a passion for information governance and records management, we invite you to apply and be a key part of our team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal candidates only: The compensation outlined is applicable for candidates that are fully qualified for the role based on their education and experience. If Forrest Solutions selects an internal candidate that does not meet the full requirements of the role; the position structure, title, and compensation may be adjusted accordingly.Edit Job Description
Are you an experienced leader in records management and information governance looking to make a meaningful impact in a prestigious law firm? We are seeking a Client Relations Director to oversee the full lifecycle of records management, ensuring compliance, security, and efficiency in handling electronic and physical records.
About the Role:
As the Client Relations Director, you will play a critical role in managing the firm's records programs, overseeing file transfers, and implementing policies that align with best practices and regulatory requirements. You will collaborate closely with senior leadership, including Co-General Counsel and Privacy and Data Security teams, to enhance the firm's information governance efforts.
Key Responsibilities:
- Oversee the lifecycle of records management, ensuring smooth transitions for lawyer arrivals and departures, client file transfers, and internal retrieval processes.
- Monitor and enhance the firm's records management programs, ensuring efficiency, security, and compliance with firm policies and regulatory standards.
- Evaluate and classify eligible records, ensuring appropriate retention, destruction, or permanent storage.
- Develop and implement records retention and risk management policies in partnership with the Co-General Counsel.
- Collaborate with Privacy and Data Security teams to ensure compliance with data protection laws and client-specific requirements.
- Manage third-party vendor relationships, including off-site storage and records management software.
- Provide strategic recommendations on software enhancements and troubleshooting for records management applications.
- Work closely with legal teams to support Legal/Administrative Holds and ensure secure data handling.
- Stay ahead of industry best practices, providing training to attorneys and staff as needed.
- Lead and develop the Information Governance and Records department team.
- Bachelor's degree in Information Management, Information Technology, Library Science, or a related field.
- 8+ years of experience in records management, preferably in a law firm.
- Supervisory experience is required.
- Knowledge of electronic records management systems and industry best practices.
- Strong understanding of regulatory requirements and risk management in records governance.
- Information Governance Professional (IGP) certification or CIPP/US data privacy qualification is desirable.
- Exceptional strategic, organizational, and communication skills, with the ability to engage effectively with attorneys, clients, and external partners.
- A detail-oriented, risk-management mindset with a commitment to process improvement.
This is an exciting opportunity to lead a critical function within a highly respected law firm. You'll have the chance to shape the firm's information governance strategy, collaborate with top legal professionals, and contribute to a culture of excellence in client service and compliance.
If you are a strategic thinker with a passion for information governance and records management, we invite you to apply and be a key part of our team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal candidates only: The compensation outlined is applicable for candidates that are fully qualified for the role based on their education and experience. If Forrest Solutions selects an internal candidate that does not meet the full requirements of the role; the position structure, title, and compensation may be adjusted accordingly.Edit Job Description