Operations Manager

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Company: Level 3 Communications, Inc

Location: Londonderry, NH 03053

Description:

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Operations Manager

Job Code: 22917

Job Location: Londonderry, NH

Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off

Position Overview:

The Operations Manager is responsible for the safety, cost, quality, delivery, and productivity of the manufacturing teams assigned. This position will work closely with multiple functional areas to optimize material flow, equipment, and manpower within the area to meet or exceed daily business objectives. The leader in this position must drive continuous improvement and remove waste and cost from their product lines and improve material flows within the manufacturing process.

Essential Responsibilities:
  • Provide day to day leadership to the Production Supervisors, Group Leaders, and team members
  • Assume dotted line leadership of Integrated Production Team resources (QE, ME, Planner, etc.)
  • Ensure that shift activities are communicated consistently and effectively by Production Supervisors to production team members
  • Assist in developing the production build plan; oversee the daily execution of the plan.
  • Keep team informed, clearly communicate goals and objectives to subordinates and assist them as necessary in developing effective daily production plans.
  • Responsible for ensuring all deliveries are completed on schedule.
  • Monitor daily throughput and address any shortfalls to daily production plan.
  • Define and hold teams accountable for production KPIs: safety, quality, delivery, cost, etc.
  • Review Daily Management Boards, lead daily production standups and daily/weekly meetings.
  • Assures conformance to product specifications and work instructions.
  • Leads yield improvement activities, drives measures to improve production methods, equipment performance, and quality of product utilizing Lean Manufacturing Principles.
  • Identify and perform capital equipment justification and process capital equipment request (CER) as required.
  • Drive advanced data collection and analysis for process mapping & cost reduction opportunities.
  • Performs weekly, monthly and quarterly staffing requirement evaluations, identify any excesses or shortfalls in staffing, take action to resolve any deficiencies or excess to the plan.
  • Conducts periodic assessments of all work areas for safety and cleanliness. Identify any issues, concerns or areas for improvement. Lead team in Safety, 5S, ESD, and FOD protocols, be exemplary role model.
  • Create & support implementation of cross training initiatives to support short & long term needs
  • Continually review and enforce the use and maintenance of work instructions, routers, logs, scrap tickets, training matrix, calibration requirements and company procedures.
  • Monitor all inventory in WIP, ensure supply is sufficient to meet plan, participate in regular material planning meetings. Inform management of shortfalls or projected shortfall in materials.
  • Willingness to lead teams on weekends when required.
  • Provide daily, weekly and monthly status reports as required. Create & present monthly product & program presentations as required.

Basic Qualifications:
  • Bachelor's Degree and minimum 9 years prior related experience in Operations Management. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience in Operations Management.

Preferred Qualifications:
  • Experience in Operations, Project Management and/or Program Management
  • Six Sigma or Lean Six Sigma certification
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office
  • Proven record of delivering end-to-end stakeholder requirements, documenting mapping and data transformation rules, data validation rules and error handling.
  • Ability to write epics and user stories on behalf of the business product owner
  • Strong business process flow documentation and diagramming skills

#LI-MA1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .

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