Property Manager - Property Management

YOUR NEXT OPPORTUNITY IS NOW BOARDING:

Join OTG as a Property Manager at IAH Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers, serve millions of travelers each year. By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences.

Position Summary:

The Property Manager position is accountable for the overall management, direction and coordination of all Property Management functions at George Bush Houston Intercontinental Airport Terminal E, C South, C North and B South. The incumbent is the lead executive for property management and ensures OTG, client and property management objectives are met and/or exceeded. The position achieves these objectives through key supervisors in management, accounting, facilities, marketing, and common area operations including third party contractors.

Salary: 90k-100k + Bonus

Responsibilities:

• Accountable for the overall management, direction and coordination of all Property Management functions at Airport Terminals.
• Ensures OTG, client and property management objectives are met and/or exceeded
• Is the key supervisor in management, client relations, tenant relations, accounting, facilities, airport terminal marketing, and common area operations, including third-party contractors.
• Financials: Submits required monthly and quarterly sales, revenue and enplanement data to client and airport authority. Oversees annual property management expense budget. Develops client's annual revenue budget. Reviews rent rolls and fee statements.
• Analyze budget numbers for conformance to budgetary guidelines.
• Client/Tenant Relations: Serves as liaison and maintains positive relationships with airport authority and client; meets regularly with key stakeholders to maintain constant communication and open dialogue. Maintains constant communication with subtenants on both local and corporate level to build/maintain relationships.
• Facilities/Construction: Liaison with OTG Design and Construction to monitor onsite tenant construction process - timely design and plan submittal, sublease compliance, build-out phase punch list and closeout documents. Works together with various groups to minimize tenant/airport/customer impact.
• Business Development: Assists Business Development in the transition and buildout of the concessions program - provides financials and data for solicitation bids, coordinates and hosts tours/terminal walks for prospective tenants and assists/supports in negotiating and preparation of concessions agreements and leases.
• Oversees Common Area Maintenance and Logistics program for concessions program. Creates bid specifications and contract documents, as needed.
• Oversees Marketing - campaign creative, budget, forecasting, mystery shopper, training and incentive program.
• Communicates irregular flight operations updates to concessions program and supports client and airport authority as needed.
• Supports client and airport authority events.
• Ensures compliance with subtenant contracts and sublease agreements, performance monitoring, hours of operation, ACDBE and use clause. Has good working knowledge of sublease requirements.
• Hires, trains, and supervises personnel in Property Management department. Sets goals and evaluates performance. Ensures compliance with OTG policies and procedures.

Qualifications:

• Minimum of 10 years' experience.
• Prior airport or shopping center experience.
• Excellent communication skills - verbal and written.
• Strong planning and organizational skills.
• Working knowledge of MS Office, Excel and Word.
• Thorough knowledge of the operations of an airport concessions program and/or shopping center including conformance to budget standards and the day-to-day operation of an airport concession program or shopping center.
• Ability to establish and maintain effective client subtenant relations.
• Must be available for rotating schedule consistent with the operation of an airport.
• Ability to monitor and develop subordinates to ensure the smooth operation of the concession program.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law