International 3P Strategy Manager

Company Description

Domino's Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we're a reshaped, reenergized brand of honesty, transparency and accountability - not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to 'deliver the dream' to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That's just the tip of the iceberg...or as we might say, one "slice" of the pie! If this sounds like a brand you'd like to be a part of, consider joining our team!

Job Description

Location: Ann Arbor, MI and onsite Monday-Thursday with Friday being a flexible day.

The Int'l 3P Strategy Manager is charged with supporting Domino's Pizza International (DPI) to achieve fair share of aggregator sales, through leadership of new & existing relationships with key international aggregator partners & driving progress through roadmap planning, prioritization, and leading business review processes. The incumbent will also define and lead DPI's 3P operational strategy, including optimizing fulfillment rate, and targeted usage of expanded use cases (ie. 3P drivers, pickup).

Key Responsibilities

Negotiate & Manage International Aggregator Partnerships - 50%

• Manage the relationship with aggregators with whom DPZ has global / regional deals to maximize value to DPZ & Master Franchisees, ensuring alignment with strategic objectives
• Serve as DPI "center of the wheel" for aggregators - lead internal and external stakeholders on creation of partnership roadmaps & drive ongoing alignment on progress and prioritization
• Drive DPI/aggregator business reviews with a defined process that drives alignment on KPI performance and opportunities to action with MF teams
• Monitor SLAs and surface opportunities to maximize customer experience & DPZ/MF impact
• Partner with regional teams on market opportunities & manage issue escalations to global team
• Partner with Procurement and Legal to negotiate & manage contracts

Lead Development of 3P Drive & Pickup Strategy - 50%

• Define the DPI strategy to balance targeted usage while mitigating risk, with a framework guiding where, when, and how to operationalize
• Serve as DPI SME - partner with markets and regional team to analyze financial & operational impact of varying models (ie. E2E vs. DaaS), as well as use cases (ie. unlock capacity or daypart, expand delivery zones)
• Facilitate 3P Driver Forum to share learnings across markets
• Develop living playbook to codify learnings and enable business team to consult with markets
• Codify and manage brand standards to drive uniform expectations and rules of the road
• Launch and manage variance process with training & support that enable strong execution
• Develop / update dashboards for adoption and business impact KPIs

Qualifications
Bachelor's degree in Business, Marketing or other related field, or equivalent experience
MUST have experience working at a Food Delivery Aggregator, or QSR in this type of role
Strategic thinker with excellent analytical skills
Strong communicator with ability to build relationships & influence at all levels of the organization.
Self-motivated and high degree of organization and bias towards action
Strong project management skills, attention to detail, and ability to manage multiple priorities
Collaborative and innovative mindset with drive to continually learn and improve
International acuity with ability to travel internationally up to 10%, depending on business needs
Must be willing to be based in Ann Arbor, MI

Additional Information

All your information will be kept confidential according to EEO guidelines.