TikTok Shop - Logistics Product Manager, Seller Growth
Apply NowCompany: TikTok
Location: Seattle, WA 98115
Description:
Responsibilities
About the team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation.
We are looking for passionate and talented people to join our global logistics team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities
1. Responsible for Seller Growth Strategy and Vision:
- Define Growth Opportunities: Identify key opportunities to improve seller growth within the logistics domain. This includes understanding the core challenges faced by sellers related to fulfillment, inventory management, shipping costs, and time to market. You will work closely with data teams to analyze trends and behaviors that can inform a strategic vision for optimizing seller logistics.
- Support Seller Scaling: Develop and prioritize features or tools that enable sellers-both small and large, to scale their operations. This might include features that help sellers better manage their inventory across multiple warehouses, optimize shipping routes, or improve order fulfillment processes. Ensure that all product decisions align with broader goals to increase seller revenue, reduce costs, and improve seller satisfaction on the platform.
2. Cooperate with the e-commerce product and operation, logistic operation, data and other related teams to design, implement and promote the seller growth tools and systems for international e-commerce markets.
3. Drive continuous improvements and long term product vision with seller-centric feedback loop: Continuously gather feedback from sellers through surveys, interviews, and data analysis. Use this feedback to iterate on existing products and identify new opportunities for improvement.
Qualifications
Minimum Qualifications
1. Bachelor's degree or above, 1-3 years of product management experience in the e-commerce fulfillment or international logistics industry, cross region and cross culture work experience is preferred.
2. Proficient understanding of e-commerce fulfillment, supply chain, cross border logistics, domestic logistics and other related industries.
3. With excellent communication skills, cross-team collaboration and system project management skills.
4. Has the ability to think outside the box and is able to take initiative in innovation to solve complex problems.
Preferred Qualifications
1. Data-Driven: Experience in data analysis and presentation technologies
2. Seller-Focused: Experience working with or developing products designed to support and grow third-party sellers, with a keen understanding of seller pain points and how to address them.
3. Problem-Solving: Strong analytical thinking and problem-solving abilities, with a focus on finding practical and innovative solutions to business challenges.
4. Experience in large e-commerce companies or international logistics companies is preferred.
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $141588 - $234080 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
About the team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation.
We are looking for passionate and talented people to join our global logistics team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities
1. Responsible for Seller Growth Strategy and Vision:
- Define Growth Opportunities: Identify key opportunities to improve seller growth within the logistics domain. This includes understanding the core challenges faced by sellers related to fulfillment, inventory management, shipping costs, and time to market. You will work closely with data teams to analyze trends and behaviors that can inform a strategic vision for optimizing seller logistics.
- Support Seller Scaling: Develop and prioritize features or tools that enable sellers-both small and large, to scale their operations. This might include features that help sellers better manage their inventory across multiple warehouses, optimize shipping routes, or improve order fulfillment processes. Ensure that all product decisions align with broader goals to increase seller revenue, reduce costs, and improve seller satisfaction on the platform.
2. Cooperate with the e-commerce product and operation, logistic operation, data and other related teams to design, implement and promote the seller growth tools and systems for international e-commerce markets.
3. Drive continuous improvements and long term product vision with seller-centric feedback loop: Continuously gather feedback from sellers through surveys, interviews, and data analysis. Use this feedback to iterate on existing products and identify new opportunities for improvement.
Qualifications
Minimum Qualifications
1. Bachelor's degree or above, 1-3 years of product management experience in the e-commerce fulfillment or international logistics industry, cross region and cross culture work experience is preferred.
2. Proficient understanding of e-commerce fulfillment, supply chain, cross border logistics, domestic logistics and other related industries.
3. With excellent communication skills, cross-team collaboration and system project management skills.
4. Has the ability to think outside the box and is able to take initiative in innovation to solve complex problems.
Preferred Qualifications
1. Data-Driven: Experience in data analysis and presentation technologies
2. Seller-Focused: Experience working with or developing products designed to support and grow third-party sellers, with a keen understanding of seller pain points and how to address them.
3. Problem-Solving: Strong analytical thinking and problem-solving abilities, with a focus on finding practical and innovative solutions to business challenges.
4. Experience in large e-commerce companies or international logistics companies is preferred.
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $141588 - $234080 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request