Sr. Manager HR Strategy and Transformation

Sr. Manager, HR Strategy & Transformation (L3)

What to expect:

The Sr. Manager of HR Strategy & Transformation will be at the forefront of reshaping the way we approach human resources. This is an unparalleled opportunity to drive impactful change and influence the direction of our company's HR landscape. This role will lead initiatives in optimizing HR processes and ensuring compliance with employment laws. We expect you to be our internal subject matter expert on all things HR. You have thoroughly studied best practices but understand that each company and situation is unique. Rather than relying on a rigid playbook, you believe in delivering sensible solutions tailored to the specific needs and challenges of UGE.

This leader will directly manage the Employee and Labor Relations function, ensuring alignment with business goals and legal compliance.

How you will make an impact:

Transformation & Organizational Effectiveness

• Streamline and improve HR processes, systems, and workflows to support a seamless employee experience. Drive initiatives to enhance organizational effectiveness and deliver world-class HR service delivery including process improvements across all of our HR services.
• Continuously drive improvements and automation to improve our employee experience and enable operational efficiency & effectiveness.
• Spearhead the forward-thinking transformation journey of our HR function, including driving changes in our operating model and service delivery to drive business success.
• Lead the design and execution of change management strategies to support organizational initiatives.
• Oversee data governance practices to ensure the accuracy, integrity, and security of HR data within the HR systems.
• Use deep expertise in strategy/HR to structure approaches to address complex projects and ambiguous problems, understand and articulate the potential paths to solutions, and align the right people/resources against the right work streams.
• Build strong partnerships with cross-functional teams, including Finance, Operations, and IT, to drive synergies and alignment across the organization.
• Ensure compliance with federal, state, and local employment laws and regulations.

Leadership and Strategy

• Provide leadership and direction to the Employee & Labor Relations team, overseeing development, interpretation, and consistent application of ER/LR policies, practices, and procedures.
• Serve as a trusted advisor to the Director of HR providing insights and recommendations on operational strategies.
• Partner with People team leaders to drive alignment on organizational goals and priorities.
• Provide mentorship and support to HR team members, fostering their development and growth, ensuring they provide high-quality support to the organization.

What you will bring:

Required Experience, Qualifications & Skills:

Education: Bachelor's degree in HR, LR, Business Admin, or related field.

Experience and Skills:

• 7+ years of experience in HR experience, including HR strategy, change management, and employee/labor relations.
• Experience working in a unionized environment is strongly preferred.
• Expertise in process optimization.
• Ability to analyze complex data sets and present actionable insights to leadership.
• Excellent project management skills with a track record of implementing scalable solutions.
• Strong interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
• Demonstrated experience leading and managing a team, with a track record of developing talent and fostering collaboration.
• Proven track record of success in a similar high-growth, fast-paced environment, and experience in system implementations that integrate across business functions.
• Exhibit a strong sense of ownership towards own work and the team's.
• Strong Microsoft Office skills, especially Excel and PowerPoint.
• Passion for driving lasting transformational change.
• The role demands a strategic thinker, a collaborative leader, and a problem solver with a passion for technology and a commitment to building a great workplace culture.
• Advanced degree or certifications (e.g., SPHR, SHRM) a plus.
• Hybrid expected 20% travel

Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you'll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability,
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan

ADA Specifications

• Ability to operate a computer to enter and retrieve data
• Requires ability to sit, stand and walk for extended periods of
• Ability to pass all pre-screening clearances applicable to position qualifications.

UGE is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2024