Director of Cloud and Infrastructure Services

Compensation Range
$195,000.00 - $225,000.00 Annual Salary

Job Description Summary:
Plan for and adapt to new and diverse business requirements in an evolving technology landscape. Ensure the availability and reliability of mission critical systems incorporating cost efficiency, security and scalability while driving transformation growth and leveraging innovative technology.

Job Description:

POSITION RESPONSIBILITIES AND DUTIES

• Set the mission, vision, and strategy of the Cloud and Infrastructure organization to maximize the success of business and IT initiatives, ensuring alignment with business objectives and product priorities.
• Build successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
• Develop / Introduce innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity.
• Develop and control the annual department budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within plan. Creates a culture of continuous cost optimization.
• Build and lead a high performing team. Work collaboratively with direct reports to support their career progression, nurture their development and to help them realize their potential. Have a documented succession plan for critical functions.
• Improve IT resilience by executing strategies that improve reliability, tolerability, disaster recovery and business continuity readiness.
• Continuously evaluate the business value of I&O, including the use of metrics such as Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results.
• Collaborates with peer IT Leaders to ensure knowledge and insight can be freely shared.
• Promote agile and customer centric mindset
• Lead vendor management and negotiations with cloud and infrastructure service providers
• Complete other responsibilities as required.

MINIMUM SKILLS AND EXPERIENCE

• Bachelor's or Master's degree in computer science, information systems, business administration, or related field
• 15 or more years of experience in IT or business/industry
• Seven or more years of leadership responsibilities, including strategy, budgeting, and staffing
• Exceptional leadership skills, with the ability to develop and communicate a vision that inspires and motivates staff and aligns with the IT and business strategy
• Effective influencing and negotiation skills and the ability to build consensus in complex environments where resources required for success may not be in direct control of this role
• Demonstrate collaboration skills across multiple teams including business operating groups, corporate departments and other IT teams
• Consolidating operations capabilities in large, complex enterprise organizations to deliver improved efficiency, while balancing customer preferences for agility.
• Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills
• Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units
• Developing staff including coaching, mentoring and performance management.
• Building cloud management solutions, including software development, integration, and ongoing engineering aspects.
• Deep understanding of current and emerging I&O technologies and practices, and how other enterprises are employing them
• Demonstrated ability to develop and execute a strategic staffing plan that ensures the right people are in the right roles at the right time, and employees are highly engaged and satisfied
• Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&O's target operating model.
• Third-party management, working closely with sourcing and vendor managers.

Experience with Specific Technology Areas and Vendors:

• Key vendors: Microsoft, AWS, Google, Cisco
• Cloud services
• Network infrastructure, wired and wireless technologies
• Identity and access management
• Business continuity & disaster discovery
• Data management, classification and privacy
• Cybersecurity practices
• Artificial Intelligence

SUMMARY OF BENEFITS

This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.