Information Technology Engineer I or II

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Company: City of Lathrop, CA

Location: Lathrop, CA 95330

Description:

Salary : $91,714.00 - $111,478.00 Annually
Location : Lathrop, CA
Job Type: Full-Time
Job Number: 2400122
Department: Information Services Department
Opening Date: 04/10/2025
Closing Date: Continuous

POSITION INFORMATION
City of Lathrop
Information Technology Engineer I or II

There is a 4% COLA effective July 2025.

The City of Lathrop is seeking to hire for the position of Information Technology Engineer I or II. The level at which an individual is hired is dependent on their qualifications and experience.
The Position

Under general supervision, assists and performs a full range of entry level to high-level technical, operational, and specialty work in support of the City's Information Technology (IT) Department including analyzing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may include, personal computers, Virtual Desktop Infrastructure (VDI), cell and mobile devices, switches, routers, firewalls, LANS, WANs, point-to-point network radios, physical, virtual and blade servers, Storage Area Network(SAN), Network Attached Storage (NAS), and the physical and logical components that integrate these systems together as an enterprise networking backbone. Incumbents support planning, managing, and coordinating the day-to day network operations, software maintenance activities, and special projects/assignments of the IT Department including security compliance and network maintenance operations, training and technical assistance to users as needed; performs other related duties and responsibilities as assigned.
Supervision Exercised/Received

Receives direction and supervision from the Chief Information Officer, or assigned Department Head. Direction and supervision may also come from the City Manager or designee. The incumbents in this position typically do not exercise supervision over other support staff.
About Lathrop

Incorporated in 1989, the City of Lathrop is located in the Northern San Joaquin Valley and sits east and west of the San Joaquin River. Interstate 5, Interstate 205, and State Route 120 intersect within the city. We are located approximately 70 miles east of San Francisco and 70 miles south of Sacramento. Monterey, Santa Cruz, Napa Valley, and the Sierra Nevada Mountains are all located within 2 hours of Lathrop. Lathrop is centrally located within a 30-minute commute of Tracy, Manteca, Stockton, Ripon, Lodi, Modesto, and Livermore. Lathrop's population as of January 1, 2024, reported by the State of California Department of Finance, is 37,033. Additionally, the City of Lathrop made headlines in 2021, 2022, 2023 and as one of Northern California's fastest-growing communities. In 2024, Lathrop was reported to be the With the continued growth in the residential communities, our population is anticipated to reach approximately 70,000.
Essential Functions - Information Technology Engineer I
Includes, but is not limited to the following:
  • Knowledge of techniques, principals and procedures for planning, scheduling, assigning, evaluating, and monitoring daily activities and operations of the Information Technology Division; including but not limited to GIS software, techniques, procedures, concepts, software and technical operating systems, including analysis, design, development and programming of GIS applications and databases; parcel, tract, right-of-way, and easement complex map design; performs research and interpretation of a variety of maps and other data files from public or private agencies for conversion to the GIS system; prepares accumulated information for input to GIS.
  • Plan, implement, document, support and maintain the City's GIS application software, database and all test and productions servers; utilizes GIS to produce a variety of high-tech maps and other data for use by City departments, other public and private agencies; assists in software demonstrations, implementations, provides training and support of GIS software for City departments, public and private agencies; performs special studies for City departments utilizing GIS spatial analysis or other tools; resolves maintenance issues and implements corrective measures; monitors operating conditions of GIS equipment and software to ensure efficiency and effectiveness; assists departments in the periodic reassessment of GIS needs and goals; implements solutions as necessary.
  • Responds to helpdesk requests for assistance with hardware, software, firmware, encryption, and basic networking and security; repairs or arranges for the repair or replacement of faulty hardware such as; printers, scanners, desktops and other peripherals and software packages; monitors operational performance and troubleshoots system problems, isolates the cause of system failures; performs procedures for preventative maintenance, security updates, backup verification, recovery, and documentation updates of systems, networking and security, configuration of new hardware, software, active directory, email system, phones, ERP security provisioning, changes and de-provisioning; assist with surveillance systems deployments, maintenance and troubleshooting, and video broadcasting, networking, peripherals, and other related equipment setup; performs routine cleaning, repairs, and replacement of computer equipment.
  • Assist with server, network equipment deployment and surveillance systems; configuration and deployment of user computer hardware and peripherals including networking, and desk and wireless phones; configures network security settings to access permissions groups for employees and vendor for electronic key systems, vehicle fuel systems, security/access roles, and access permissions.
  • Maintains inventory records of existing and newly acquired computer hardware and software; performs monthly inventory of all desktops, tablets and laptops including security patches and virus protection updates of spare systems including encryption for tables and laptops; maintains security, operating systems and firmware patching for desktops, laptops and tablets are performed weekly unless urgent patching is necessary based on CISA (Cybersecurity & Infrastructure Security Agency) Vulnerability Bulletin.
  • Assist with maintenance of Citywide HVAC and building security electronic systems and logs; procures quotes for repairs, and or coordinates work order requests.
  • Creates and maintains geographic files using GPS, plotters and personal computers; edits computer output for completeness and accuracy and makes necessary corrections and updates.
  • Trains users on the use of computer equipment and peripherals, software packages, web-based technologies help desk systems and assists with applications; provides technical support, responds to helpdesk tickets from the users and system notifications of network, security, and servers.

Essential Functions - Information Technology Engineer II

An Information Technology Engineer II is a journey level classification, but may be expected to perform the duties assigned to an entry-level and journey-level classes. Job responsibilities include, but are not limited to:
  • May perform some or all duties assigned to the entry-level class (listed below).
  • Serves as a liaison and project manager between software vendors and internal team; initiates contact and meets with department users; analyzes processes, procedures, and programs to determine the feasibility of conversion to electronic processing; researches, initiates contact and evaluates vendor software for potential use in the City.
  • Oversees the installation of new vendor purchased application software; maintains changes and upgrades to the software; monitors software performance; troubleshoots system problems; and interfaces with the vendor when necessary to expedite implementation of needed fixes/changes.
  • Designs, documents, and develops applications according to the Software Development Lifecycle (SDLC); extracts, transforms, and loads (ETL) data from business systems for reports or use by other systems.
  • Understands and implements service requirements for client-server and web-based information systems; Windows, Windows Server Administration, Microsoft.Net and ASP.Net, SQL Server (database engine, analysis services, integration services) and Windows PowerShell; reporting tools, such as SQL Server Reporting Services (SSRS), Development environments - SQL, .NET, web programming techniques and practices; applications and use Android App development tools and various scripting (Javascript, VB).
  • Analyzes, designs, codes, modifies and tests computer programs in accordance with the City's and industry standards; provides documentation as needed for necessary compliance; performs database maintenance duties, including backup, restore, and schema changes, develop queries and reports, and recover from error conditions.
  • Responsible to backup all internal developed applications source code to a system with daily backup scheduled to the cloud as well the local backup appliance.
  • Reviews and conducts detailed analyses of computer systems and makes recommendations for improved system hardware and software; researches and develops ways to improve the effectiveness and efficiency of business processes.
  • Provides consultation for department users with complex program or database considerations and assists with problem solving; takes the lead in identifying resource needs, developing project agreements and project plans for the implementation of new systems; prepares proposals and change orders for existing contracts.
  • Develops detailed work breakdown systems and work plans using project management and time tracking tools; Tracks, identifies, and repairs data connectivity problems. Provides regular reports on web page access and web site performance metrics.
  • Performs tasks related to the enterprise web presence for the City of Lathrop such as architectural design, administration, support, security, documentation and performance management; investigates and recommends new methods, procedures, tools, and technologies as they apply to content management, search engine placement, and web page development.


The full job description(s) can be viewed by accessing the following link:
  • - $91,714 to $111,478 Annually
  • - $109,018 to $132,512 Annually

EXPERIENCE AND LICENSE/CERTIFICATIONS
Education and/or Experience - Information Technology Engineer I

Any combination of education and experience that has provided the knowledge, skills, and ability necessary for an Information Technology Engineer I. A typical way of obtaining the required qualifications is to possess the equivalent of:
  • Three (3) years of high-level technical experience in the installation, repair and maintenance of computer hardware, software systems, LAN (local area networks), TCPIP protocols, web site maintenance (HTML), Microsoft Operating System-Desktop and Server; GIS (ESRI) maintenance, updates and implementation; possession of an Associates of Arts Degree from an accredited college or university in pre-engineering, computer science, computer applications and systems, information systems management, or equivalent field experience.


Education and/or Experience - Information Technology Engineer II

Any combination of education and experience that has provided the knowledge, skills, and ability necessary for an Information Technology Engineer III. A typical way of obtaining the required qualifications is to possess the equivalent of:
  • Three (3) years of experience equivalent to the City of Lathrop Information Technology Engineer I; or four (4) years as a journey level in high-level technical experience with increasingly responsible experience as a project lead in programming, possession of an Associates of Arts Degree from an accredited college or university in pre-engineering, computer science, computer applications and systems, information systems management, or equivalent field experience.

License/Certificate

Possession of, or ability to obtain, a valid Class C California driver's license. CompTIA A+ Certification is preferred.

OTHER INFORMATION
Physical Working Conditions:
Position requires prolonged sitting, standing, walking, pushing, pulling, reaching, twisting, turning, kneeling, bending, squatting, and stooping and/or crawling in order to install or repair computer or printer cables and hand/eye coordination and manual dexterity for semi-skilled movements, such as taking apart casings, installing parts, reconnecting computers and data entry. May involve extensive Video Display Terminal (VDT) exposure, in the performance of daily activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing statistical reports and data using a computer keyboard. Additionally, the position requires near and far vision in written reports and work related documents. Acute hearing is required when providing phone and personal service. The employee is occasionally exposed to fumes or airborne particles potentially found in the maintenance or installation of equipment. The employee may occasionally work with use of a vehicle. The noise level in the work environment is usually moderate, but may increase around the use of heavy computer hardware, servers, and sound systems.
The City of Lathrop is an Equal Employment Opportunity Employer. It is the policy of the City to provide employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor.
REASONABLE ACCOMMODATIONS - The City of Lathrop is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodations during the application, examination, or selection process may contact Human Resources at (209) 941-7350 at least five days prior to the scheduled date or deadline.
Use the "Apply" link to submit your application materials for this wonderful opportunity. A completed employment application is required. Resumes and attachments are not accepted in lieu of a completed employment application.
The City of Lathrop offers a comprehensive benefits package including health, dental, vision and life insurance.

Retirement
  • Tier one - Employees hired prior to April 30, 2011; 2% at 55 Public Employees Retirement System (PERS) retirement benefit.
    • Employee contribution is 7%.
  • Tier two - Employees hired after April 29, 2011; 2% at 60 Public Employees Retirement System (PERS) retirement benefit.
    • Employee contribution is 7%
  • Tier three - Employees hired after December 31, 2012; 2% at 62 Public Employees Retirement System (PERS).
    • Employee contribution is 7.75%

Social Security/Medicare
No participation in Social Security; there is a deduction for Medicare

Retiree Health
  • City-paid retiree medical 55-65 = same health benefits premium as active employees (Retiree +1)
  • City-paid medical at Medicare eligibility (65) = Minimum Employer Contribution ($157 for 2024)
  • Vesting Schedule upon retirement from the City:
    • Hired on or before December 31, 2014, 100% vested
    • Hired on or after January 1, 2015
      • 25% vested at 5 years
      • 50 % vested at 10 years
      • 100% vested at 15 years
Vacation
  • 0-4 Years: 80 hours (accrued bi-weekly)
  • 5-9 Years: 120 hours (accrued bi-weekly)
  • 10+ Years: 160 hours (accrued bi-weekly)

Management Leave
Exempt employees receive 100 to 120 hours of management leave per year (depending on classification)

Holidays
Twelve days annually and one floating holiday. New employees hired after July 1st shall not accrue a floating holiday until the following July 1st.

Sick Leave
96 hours (accrued bi-weekly). Upon accumulation of 96 hours sick time, up to 40 hours may be converted to vacation as outlined in the Personnel Rules and Regulations

Health Insurance
The City currently contributes up to a maximum of $2,093 per month for Health Insurance (medical, dental, and vision) for full-time employees and eligible dependents beginning January 2025.

Cafeteria Style Benefits
Employee has the option of contributing up to 35 % of the unused health insurance contribution to a 457 plan, Section 125 dependent day care, or taxable cash payment.

State Disability Insurance (SDI)
SDI is paid by employer.

Term Life Insurance
City paid coverage equal to annual salary.

Deferred Compensation
Voluntary employee participation in four (4) 457 plans.

Employee Assistance Program
The EAP provides clinical and short-term counseling, as well as assistance for financial, legal, childcare and eldercare issues.

Tuition Reimbursement
Up to $3,000 per calendar year with pre-approval.

Flexible Spending
Voluntary employee participation in medical and dependent care flexible spending accounts.

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