Project Manager

Job Title: Project Manager
Location: New York, NY
Duration: 03+ months on w2

About the Team:

• Tableside Order & Pay (formerly Bbot) is a digital ordering platform that allows restauranteurs to scale their business and drive revenue.
• Our team is on a mission to make operating a hospitality business a whole lot easier.
• Tableside Order & Pay's innovative platform has all the tools merchants need all in one place reliable online ordering, reporting & analytics, targeted marketing, and more.
• We know that every restaurant is unique, so we built our software to be as flexible as you need.
• Bbot powers the Friday night dinner rush, the weekend brunch reservations, and everything in between.

About the Role:

• Tableside Order & Pay (OPT) is looking for a Project Manager for their Launch Team to drive the onboarding and launch team's top priority strategic merchant projects, internal & external communication, and milestone timelines.
• This role focuses on the merchants' launch experience where you'll have opportunities to improve efficiency, time-to-value, and internal processes.
• You'll work cross-functionally between our sales, account management, operations, product, and analytics teams to build a delightful experience for our merchants.
• You will report to the Associate Manager, Strategy & Operations of Tableside OPT and work within our Platform Operations organization.
• This primarily remote with some requirements to be on-site at a corporate office.
• Additionally, the role may require up to 10% travel to merchant launches around the US.

You're excited about this opportunity because you will...

• Create and execute plans for merchant onboarding strategy, building a seamless onboarding experience that delights merchants Implement programs across process, product, and people to move the numbers
• Be a Bbot product expert with a high level of proficiency in all associated integrations
• Create merchant training materials to encourage staff understanding and adoption
• Perform quality assurance testing to ensure full functionality of ordering site prior to launch
• Train merchant staff on effectively using the Bbot platform Identify opportunities to improve upon existing merchant workflows to encourage adoption and maximize revenue
• Be able to achieve immediate results and adapt in an evolving work environment
• Look for ways to improve and want to shape the direction of the company

We're excited about you because...

• Bachelor's degree or equivalent work experience 4-5 years of work experience in project management or account management
• Able to complete tasks accurately, effectively and on time with superb attention to detail
• Experience working successfully cross functionally with individual contributors
• Excellent external and internal customer presentation skills Driven/led a successful (measured by adoption) business opportunity, developed process improvements, and enabled stakeholders on process changes.
• Experience working successfully cross functionally with other departments