Director of Student Health Services

ABOUT THE POSITION:

The Director provides supervision of all clinical protocols and procedures at The Claremont Colleges Services Student Health Services. This position also provides outpatient primary medical care to students.

• Priority Deadline: The deadline for first consideration is April 28, 2025.

ESSENTIAL FUNCTIONS

Administrative Responsibilities (50%)

• Serve as the lead public health contact on campus including but not limited to ensuring federal, state and county policies are implemented and followed.
• Collaborate with campus deans, athletic departments, student residential life departments, the 7C Health and Wellness committee, other community health care providers and outside agencies on matters of holistic student wellness.
• Work in collaboration with Monsour Counseling and Psychiatric Services on the integration of health and wellbeing
• Develop, approve and review policies, procedures and protocols annually and as needed to reflect best practices as well as ensure compliance with appropriate laws, rules and regulations in collaboration with the Assistant Medical Director, Director of Operations and Clinical Nurse Supervisor
• Work with the Vice President for Student Affairs, Budget Analytics, Human Resources and the Director of Operations on personnel decisions, financial expenditures and assessment of operations
• Lead or engage in quality assurance/improvement programs for Student Health Services.
• Annually review standing orders with the Assistant Director and Clinical Nurse Supervisor and ensure updates are shared with clinical staff in a timely manner.
• Collaborate with the Director of Operations and Clinical Nurse Supervisor to implement the Medical Entrance Requirements process as well as oversee the Medical Exemption Process.
• Lead and engage in the review for clinical resources in the clinic, including patient educational materials, referral lists, laboratory and service price lists.
• Serve as a super user for the electronic medical record (Point and Click).
• Participate in The Claremont Colleges Services strategic planning
• Attend inter-department, inter-collegial meetings and committees as requested
• Collaborate with Vice President, Assistant Director, Clinical Nurse Supervisor, Director of Operations, and AVP for Communications and Community Relations to address concerns and/or complaints.
• Perform other related duties as assigned.

Clinical Supervision Responsibilities (30%)

• Supervise, direct and collaborate with the Assistant Director to ensure providers provide high quality, effective, inclusive and cost-effective clinical care in accordance with state regulations.
• Supervise, direct and collaborate with the Clinical Nurse Supervisor (Registered Nurse) to determine clinical priorities and to complete projects promptly.
• Supervise, direct and collaborate with the Registered Dietician and the Eating Disorders Task Force
• Supervise, direct and collaborate with the Health Education Outreach Coordinator
• Lead regular staff meetings
• Direct and collaborate with the Director of Operations who serves both SHS and the Monsour Counseling and Psychological Services, and reports to the Vice President
• Develop in-service programs on protocols and procedures for the clinical staff.
• Supervise the laboratory (CLIA-waived tests).
• Perform annual performance evaluations for direct reports (Assistant Director, Clinical Nurse Supervisor, Health Education Outreach Coordinator and Registered Dietician).
• Collaborate with outside radiology team

Clinical Responsibilities (20%)

The Director is expected to serve in the clinic one day each week, providing the following:

• Provide student-centered patient education regarding their illnesses, preventive health care, and other subjects as requested.
• Evaluate, examine, diagnose, and make recommendations for treatment of acute and chronic medical illnesses and minor surgeries.
• Perform minor surgical procedures including suturing lacerations, removing foreign bodies, wart treatment, and other procedures as required.
• Provide comprehensive sexual and reproductive health care services including gender affirming hormone therapy, genital affirming hormone therapy, genital examinations for acute, chronic, and preventive care needs (e.g. cervical and breast cancer screening, contraceptive methods, pregnancy testing, and STI evaluation and management.
• Provide post-exposure prophylaxis (PEP) and pre-exposure prophylaxis (PrEP) for HIV prevention.
• Make appropriate referrals for hospitalization or subspecialty care in the community.
• Review medical records and laboratory studies and manage follow-up care plans.
• Request appropriate X-rays, review results and manage follow-up care plans.
• Perform entrance, athletic, pre-matriculation, employment, and study abroad physical examinations and make recommendations regarding travel immunizations.
• Serve as an after hours emergency contact for critical lab results reported by third party vendors
• Co-manage student care where appropriate and collaborate on overall wellness integration with Monsour Counseling and Psychological Services staff, including psychiatrists.
• Supervise, direct and collaborate with the Health Education Coordinator to determine strategies to advance the wellbeing of all students through education, behavior modification, and accessibility to health supplies.
• Participate in Quality Assurance/Improvement programs for Student Health Services
• Review and update patient educational materials.
• Participate in professional development opportunities and in-service training.

• Perform other related duties as assigned.

Supervisory Responsibility

• Number of direct reports: 4
• Titles of direct reports: Assistant Director, Clinical Nurse Supervisor, Registered Dietitian, Health Education Coordinator
• Recruit, select, train, evaluate, and develop staff.
• Clearly communicate job requirements and expectations.
• Coordinate training and resources to support the performance of work duties.
• Provide ongoing coaching that is balanced, helpful, timely, and contributes to a work environment of open communication, ownership of duties, and trust.
• Address performance issues early, create appropriate documentation, and ensure follow through. Collaborate with Human Resources as needed.
• Complete annual written performance reviews.

QUALIFICATIONS

Unless otherwise stated, the following qualifications are required to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.

Education/Training:

• Successful completion of Nurse Practitioner (NP) or Physician Assistant (PA)program (Adult or Family).

Experience:

• 5 years post residency in a primary care specialty (i.e. Internal Medicine, Family Practice, Pediatrics, Adolescent Medicine).

Competencies:

• Ability to serve as a leader within the health center and throughout the consortium.
• Knowledge of student health center operations, ability to adapt to existing structures, assess and benchmark key performance indices, and collaboratively lead change to improve services.
• Proven knowledge in medical assessment, diagnosis, and treatment, particularly with a young adult population.
• Ability to develop and maintain strong working relationships with diverse individuals across multiple organizations.
• Advanced interpersonal skills, demonstrating an approachable personality, empathy, and exceptional listening skills.
• Demonstrate maturity, tact, resiliency, composure and sensitivity to others needs in crisis, difficult, and unexpected situations.
• Demonstrated ability to manage the fluctuation of clinical caseload and maintain appropriate records in a timely manner.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to work with an electronic health records system for client notes and scheduling.
• Fluent language skills in English, including the ability to communicate with proper grammar, spelling, and business etiquette.

Preferred Qualifications:

• Medical degree from an accredited medical school.
• Administrative experience, including supervision of medical staff.
• Experience working in a higher education environment and with college-aged individuals.
• Experience working with an electronic medical records system.

Work Schedule: The regular hours for this full-time position are 40 hours scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. SHS has an adjusted holiday schedule in which certain holidays are worked to support residential students during the academic calendar.

COMPENSATION

Pay: The annual salary for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $200,000-$275,000.

Benefits: This position is eligible for our employment benefits package including:

• medical, dental, vision,
• 10% retirement contributions after one year (no matching required),
• group life insurance,
• generous time off,
• professional development funds,
• discounts for mobile plans, software, and entertainment,
• access to fitness facilities,
• and more!

PHYSICAL REQUIREMENTS

Physical Requirements:

[SHS] Tdap, Influenza, HBV, MMR, and VZV at the time of hire

[SHS] TB screening within 30 calendar days of hire, plus once per year thereafter

Sedentary work that primary involves sitting and standing:
Constantly Frequently Occasionally Never

Active work that primary involves standing and walking:
Constantly Frequently Occasionally Never

Light work that involves moving objects weighing up to 10 pounds:
Constantly Frequently Occasionally Never

Medium work that includes moving objects weighing up to 25 pounds:
Constantly Frequently Occasionally Never

Medium work that includes moving objects weighing up to 40 pounds:
Constantly Frequently Occasionally Never

Heavy work that includes moving objects weighing up to 50 pounds:
Constantly Frequently Occasionally Never

Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:
Constantly Frequently Occasionally Never

Operate a street legal golf cart, a company automobile, or other heavy machinery:
Constantly Frequently Occasionally Never

Read or write electronic or printed materials:
Constantly Frequently Occasionally Never

Communicate verbally in person, by phone or another device:

Constantly Frequently Occasionally Never

Moving body into different positions to work down low, overhead, or outward:
Constantly Frequently Occasionally Never

Work involving climbing ladders, stairs, scaffolding, or similar:
Constantly Frequently Occasionally Never

Work in various environments including low, high, tight, low-ventilation, or confined spaces:
Constantly Frequently Occasionally Never

Work indoors in climate-controlled spaces:

Constantly Frequently Occasionally Never

Work outdoors in various weather conditions:
Constantly Frequently Occasionally Never

Work in a noisy environment:
Constantly Frequently Occasionally Never

Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed.

ADA/OSHA:

This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).

Equal Opportunity Employer:

TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.