Registered Nurse (Poway)

Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

*This role is eligible for a $2,500 signing bonus.

Work schedule: M-F 8am-5pm (1 hour lunch from 12-1)

Job Overview & Purpose

The Registered Nurse (RN) works to support the mission and vision of Neighborhood Healthcare by providing excellent patient-centered care and services within a dynamic team environment. To achieve these ends the Registered Nurse works to improve overall patient satisfaction and well-being by demonstrating and living the company values: Compassion, Above & Beyond, Generosity, Integrity, and Teamwork.

Direct Patient Care

• Triages patients concerns to determine appropriate care needed
• Performs clinical procedures, such as injections, wound care, dressing changes, catheter insertion/removal, and administering breathing treatments
• Responds to lifesaving situations based upon nursing standards, policies, procedures, and protocols

Clinical Administration

• Responds to patient telephone inquiries and provider requests regarding medical concerns, lab results, refills, and referrals
• Provides provider coverage by determining urgency of pending lab results, diagnostic imaging, and medication refills requested
• Documents patient encounters and care plans in electronic health records system
• Provides clinical coaching support and indirect supervision to medical assistants
• Completes ongoing/annual training for position compliance
• Provides shift coverage at other Neighborhood sites, as directed

Immunization Program Support/Oversight

• Reviews and compares needed records and abstract data to California Immunization Registry (CAIR), eClinicalWorks (eCW), and patient's immunization records; including identifying when patient immunizations are due
• Verifies immunization orders for accuracy, such as correct vaccine, dosage, expiration date, and age
• Provides vaccine information statements (VIS) and administers vaccines, as ordered
• Documents vaccines administered in CAIR, eCW, and patient vaccine records
• Schedules recall appointments for upcoming due vaccines
• Ensures all forms are kept up to date, such as Vis forms
• Completes and submits required reports, including vaccines administered, reminder/recall reports, state flu reports, and other reports, as necessary
• Manages vaccine inventory to maintain accurate inventory, manages supply expiration dates, and rotations of stock to avoid waste
• Places vaccine orders in a timely manner to prevent running out of vaccines or creating an over supply
• Performs routine cleaning standards to maintain refrigerators and freezers for vaccines
• Conducts proper handling, storage, and management of vaccines in compliance with Vaccines for Children (VFC)/ Vaccines for Adult (VFA) Guidelines
• Provides staff immunization training in conjunction with medical assistant trainings, as needed
• Provides periodic vaccine updates, in-services, or information to staff, as needed
• Monitors and records refrigerator and freezer temperatures at least twice a day
• Assists vaccine excursions in alignment to standard protocols

Patient Education

• Initiates patient education plan and provides patient education according to their individual needs as prescribed by provider and/or clinic policy, including patient and family instructions
• Provide on-going support and continuous assessment for international normalized ratio (INR) patients
• Educates and instructs patients regarding lab tests, results, medication functions, and expectations to gain cooperation and allay apprehension

Qualifications

Education/Experience

• HS Diploma/GED required; bachelor's degree preferred
• Valid CA RN license required
• Active BLS certificate from an American Heart Association provider required
• Two years of clinical, outpatient, or general medicine experience preferred
• Bilingual (English/Spanish) preferred
• Valid CA driver's license or out of state driver's license for active military personnel/spouses required
• Proof of auto insurance required

Additional Qualifications (Knowledge, Skills and Abilities)

• Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Ability to apply critical thinking and sound judgement with confidence
• Knowledgeable about and experience with deliver care while exemplifying compassion to patients and team members
• Knowledgeable about and experience with electronic health records systems
• Ability to apply efficient nursing techniques with confidence
• Ability to use emotional and cultural intelligence to provide appropriate communication and resolve conflicts
• Ability to travel to Neighborhood sites
• Ability to provide leadership and take initiative to advance clinic operations
• Ability to successfully manage multiple tasks simultaneously
• Excellent planning and organizational ability
• Ability to work as part of a team as well as independently
• Ability to work with highly confidential information in a professional and ethical manner

Physical Requirements

• Ability to lift/carry 20 lbs./weight
• Ability to stand for long periods of time

Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range: $52.88 - $60.09 per hour, depending on experience. This role is eligible for a $2,500 signing bonus.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate's overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.